Customer Ratings & Reviews
- Model:
- XR85X90K
- SKU:
- 6499748
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color accuracy, and ease of use of the 85" Class BRAVIA XR X90K LED 4K UHD Smart Google TV. Many also appreciate the TV's features and find it offers good value for the price. However, some customers have expressed concerns regarding the remote control's functionality and potential glare issues. A few users also reported problems with the sound quality and, in rare instances, the motherboard.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Picture is great along with the sound not for wide angle viewing but if you are buying this TV you should know that. Goes great in my office.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Thank you so much for the perfect star review, Dorian! We are happy to know that you are satisfied with the amazing picture and sound quality of your new XR-85X90K. We truly appreciate your input with the wide-angle viewing. The X90K features various settings related to the TV display such as Brightness, Color, Hue, etc. for picture quality that you can adjust according to your preferences. This will help improve your overall viewing experience.
ref: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html?hl=picture+quality
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for your purchase and for choosing Sony!
- Romeo
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I am very happy with this and would recommend to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Illini, Awesome! We are glad to hear that you are happy with your purchase! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech installers were great and the TV is AWESOME!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamU,
Amazing! We are so happy to know that you are satisfied with the superb performance of the XR-85X90K. We are also delighted to hear your satisfaction with the exceptional installation service of Best Buy.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
amazing tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works really good! amazing quality great tv, also included google and many more apps like Netflix Youtube!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yuri, we're glad you like our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
My New 85" Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always used to buy Sony products but lately I bought a couple of LG 65" tvs. I decided to upgrade to a 85" and decided to go back to Sony, I'm glad I did. Great picture and the Google interface works very well. I highly recommend this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jv03fb,
Very nice! Thank you for the purchase and we're glad to hear that you like the picture quality and user interface of the TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We appreciate the 5-star rating and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
85” miracle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was contemplating this or the 77” oled from sony. In the end pulled the trigger on this one as i prefer the bigger tv for our living room space. Amazing TV, quality picture & sound. LED looks just as good as OLED but better priced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DGeek,
Fabulous! We are so happy to know your satisfaction with the amazing picture & sound quality, size, reasonable price, and superb performance of our XR-85X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Bigger is Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I purchased this 85" tv for my bedroom. It is awesome! The picture and clearness are like it is real and right in front of you. Pay the extra and get the largest size that can fit in your room you won't be sorry!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Macbro, we're glad you are enjoying picture quality and size of your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
Excellent TV reasonable price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality smart TV SONY is the best brand in the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FredF,
We appreciate the 5-star rating and we're glad that you like the quality of the Sony television. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony and enjoy your TV!
-David
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Way to many features. I have noticed that it freezes on some apps but nothing really to complain about. The sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielN,
Thanks for commenting. We are thrilled to know your satisfaction with the amazing features, exceptional sound quality, and superb performance of the XR-85X90K. We are sorry if you had encountered a freezing issue when playing apps. Video streaming performance is often related to your internet speed and network connection. To isolate some issues with video streaming applications, please visit Sony support website and search for this article:
" Internet streaming videos stop, pause, or buffer during playback."
I hope this helps.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony TV above expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was our first Sony Bravia purchase and it exceeded our expectations because the sound and picture quality were excellent. The price was within reason and the connectivity was so easly to connect to any device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perfect,
Thank you for the purchase and we're glad to hear that you like the picture and sound quality of the television and it exceeded your expectations. ith the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
best quality 85" for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got my 85" installed in my theatre room. So far so good. I wasn't 100% sure on this tv but I'm happy now. I felt this was the best quality 85" for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goodlightweightvacuum,
Awesome! Thank you for sharing your amazing experience with the XR-85X90K. We are so happy that you are enjoying the superb performance of the TV and you are satisfied with its reasonable price.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Good picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace this tv after 2 weeks because of blue lights flashing across the bottom. Best Buy replaced it and it has been great so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi msr88, We’re sorry to hear you did not have a great experience with your previous Sony TV, but good to know that the replacement unit has been working great so far. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Cons mentioned:Remote control
Do not buy this TV!!!!!!!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Sony Bravia for year, and can say with 100% confidents this is a piece of junk that I am stuck with absolute garbage TV, If I could select negative stars I would. 1. It randomly turns off while in use. 2. its slow to do anything with remote. 3. Smart google TV is worst on this device than any other device I have ever owned. 4. The media app won't play anything correctly so you can't even use it as a just a display. The only thing this TV does well is play the Google Ads, and the Screen saver. Even if you turn on App mode, the TV still runs poorly to the point I would rather watch TV on my phone. Sony use to have a good reputation, I should have bought any other brand.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Amazing!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a upgrade from a 55" inch Sony TV and it is awesome. The colors and the view from sitting in the couch is amazing. I thought I was actually sitting in a movie theater in my basement. A great upgrade!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic! Thank you so much for upgrading to our 85" X90K, Wholeycow1976! We are so happy to know that you are enjoying the amazing picture quality and superb performance of this TV.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Best TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV we’ve ever purchased. Cost a pretty penny, but definitely worth it! It has WONDERFUL picture and it so responsive. We love it, I don’t think we would ever purchase a TV other than Sony Bravia now!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KylieL Awesome! We're glad that you are enjoying your new TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Wally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Sony TV for the price! 85" and the sound is great. Easy to set-up with whatever internet or land service you use. Great colors and wow a great picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rocketman, That's nice to hear! We're really glad you're happy and satisfied with the amazing features, great sound quality, and overall picture of your new X90K Full Array LED 4K Ultra HD Smart Google TV. We also appreciate you like the ease of set-up with any cable/internet provider you use. With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for your awesome feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Ease of use
Sony has made both a great TV and sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use with my T-Mobile home internet. I purchased a LG one month before for my bedroom and it is much more difficult to use. I also purchased the Sony sound bar and they are exceptionally paired.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
That's awesome! You've made a great choice! Thank you so much for purchasing our soundbar and our 85" X90K. We are so happy that you are satisfied with the ease of use and superb performance of these devices.
With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Amazing TV!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best tvs I have ever owned. The picture is as real as it can get. The speed is impressive and the gameplay with my ps5 on this has been nothing short of perfection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DynamicKustoms,
Awesome! We are thrilled to know your satisfaction with the amazing picture quality, fast processor, and great gaming performance of our XR-85X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Average TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected a better picture. Picture is average. I had my hopes high hoping that everyone who talked up this tv was actually telling the truth. After 1 minute of watching, I see that its an average picture. If it did not take too much effort, I would definitely return this tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StephenM,
We regret to hear that you are not satisfied with the TV. For optimum performance, make sure that the software version is up-to-date. For more information, please refer to this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x90k/articles/00119543
Picture quality may also vary depending on the source content. You do have the option to adjust the picture settings of the TV to tailor-fit the picture quality to your needs. Please refer to this link for more information:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
You may also find these links helpful:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-85x90k/articles/00026355
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-85x90k/articles/00245141
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
- Pros mentioned:Picture quality
Wow! Sony is the best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I Have bought a Sony over a Vizio and wow! Better in every way! Picture, sound, compatibility, the interface. I wish had switched to Sony years ago. This TV is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Paragon240,
Fantastic! You've made a great choice! We are happy that you like the amazing picture & sound quality, compatibility, user-friendly & fast interface, and superb performance of the XR-85X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you so much for your purchase and for choosing the best brand, Sony!
- Romeo