Customer Ratings & Reviews
- Model:
- XR85X90K
- SKU:
- 6499748
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color accuracy, and ease of use of the 85" Class BRAVIA XR X90K LED 4K UHD Smart Google TV. Many also appreciate the TV's features and find it offers good value for the price. However, some customers have expressed concerns regarding the remote control's functionality and potential glare issues. A few users also reported problems with the sound quality and, in rare instances, the motherboard.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Vibrant TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV for the price! Honestly, I had tried other 85-inch TVs and they are not bright enough! But this TV is wonderful with extremely vibrant colors! I love it and so does my family!
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, Mouse! Thank you for the perfect star review! We are happy that you and family love the amazing picture quality & superb performance of our XR-85X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Best Buy So Far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great picture and sound. Looks awesome hanging in our living room wall. Have a Sony 4K Ultra HD Blueray DVD player hooked up to it and pairs great with Sony Stereo receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Thank you for the perfect star review, GabrielS! We are extremely pleased to hear you are enjoying the incredible picture & sound quality of your new XR-85X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used only Samsung before but I’m switching over to Sony and I’m so happy I did.. great picture I love the programs it comes with the TV. Overall, very please with this product..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeG Great choice! We're delighted to hear that you are satisfied with your purchase. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
A run of bad luck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my 3rd TV. The 1st on lasted about 15 months. Since I'm a Total Tech member, Best Buy replaced it (less around $200). The 2nd TV lasted 2 weeks and just clicked off. Luckily they brought me a 3rd unit. So far, so good with this one, but I may choose a different brand next time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, We're sorry to hear about what happened to the TV's. We apologize for the inconvenience. In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the Sony TV:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
My first 4K ultra HD tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely satisfied with this new Sony 85" Still working on setting the best picture and sound. Righ now we are using a Yaamaha AV system, with an xfinity recorder box.
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, renfrommaine! We are truly happy that you are extremely satisfied with the superb performance of your new 85" X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
In case you may need information or technical assistance with our product, you can always contact us and we'll be more than happy to assist you. Please send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
You can also visit our support website for help guides, manuals, and troubleshooting articles:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x90k
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Price
Great 85” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and our needs. Tons of apps and features and marries with our LoveSac perfectly. Delivery and time from from BestBuy was fantastic too
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, JimM! You've made a great choice!
We are extremely pleased to know that it perfectly suits your needs. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
A very good replacement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Sony flat screen. Big beautiful picture and easily installed. The 85” was a very good replacement for my 65”
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! You've made a great choice, Polywog! Thank you so much for upgrading to our XR-85X90K. We are happy that you are satisfied with the exceptional picture quality, ease of installation, and superb performance of the TV.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Upgraded from a 55” and have really enjoyed the larger 85” screen. Perfect for both sports and movies.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Steve! You've made a great decision! We are happy that love your new XR-85X90K and you are satisfied with its exceptional picture quality.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Tv quality
1st Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Tv I ever had. My 1st Sony tv. They were so expensive growing up we could never afford it. Labor Day special pricing worked for us. Sony 85inch is Awesome!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thank you so much for the 5-star review! We are thrilled that you are satisfied with the discounted price and superb quality & performance of your new 85" X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra money!! We bought the Sony XR and sent it back for this one as it went on sale and only cost $100 more. Much better picture quality!!
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous! Thank you for the perfect star review, RebeccaS!
We are truly happy to hear you are satisfied with the exceptional picture quality, reasonable price, and superb performance of the XR-85X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for upgrading to our XR-85X90K and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony 85” TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been reviewing this tv for some time now. I’m very happy with this purchase. This is an amazing TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allred,
Thank you for the 5-star rating and we're glad you're happy with your purchase. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We also appreciate your feedback on the TV's startup home screen. This will help us improve our products in the future. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
This tv will make playa haters everywhere.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my crib in the hood. All I can say is that I got haters now. They want my tv because it’s dope. I keep sayin WHAT’S GOOD?!?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenA, We're very grateful for this positive feedback! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, and perfect for a room that has lots of windows. The Geek Squad install team did a fantastic job, making sure everything was perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuyRosbrook, We are glad to know that you now have a perfect smart Google TV for your room, and that you love it! With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Tv quality
Sony 85” Bravia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I’ve ever purchased. Geek squad installed with zero issues. I will purchase only Sony TVs and have the Geeks install.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cheese, we're glad you are happy with your purchase! We hope you are enjoying your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
AndrewP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied will recommend to friends and families
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewP, we're glad you like product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
X90k 85inch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. Only wish it had a sport mode like the previous model, but so y is a great overall television for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Thank you so much for the perfect star review, Danielson! We are happy that you are enjoying the amazing performance of your new XR-85X90K. We truly appreciate your feedback with the Sport picture mode. Standard picture mode is a great starting place for watching sports. If motion is not to expectation, then we recommend individually adjusting Motion settings for optimal experience. For more details, you may refer to the link below:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Movie Nights and Big Games!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome big screen, looks beautiful, mounted on my living room wall! For the price point, I can't imagine a better tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubenT, That's great! We're glad to hear that! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Thanks for choosing Sony. Jay
Good TV
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has good ops to it. For the price, this is not bad
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TinaO,
Thanks for commenting! We are so grateful to know your satisfaction with the exceptional performance and reasonable price of the XR85X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Very Satisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sharpness! Movies and TV shows look amazing. I can't wait to watch football on this. I would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SatisfiedLG! We are so happy that you are very satisfied with the amazing picture quality of your new 85" X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony 4K Full Array TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. The way it produces color and sound is absolutely stunning. This tv is great for streaming movies and games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hhh76017, That's awesome! We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA LED TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for choosing Sony! Vincent