Customer Ratings & Reviews
- Model:
- XR85X90K
- |
- SKU:
- 6499748
Customer reviews
Rating 4.8 out of 5 stars with 771 reviews
(771 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color accuracy, and ease of use of the 85" Class BRAVIA XR X90K LED 4K UHD Smart Google TV. Many also appreciate the TV's features and find it offers good value for the price. However, some customers have expressed concerns regarding the remote control's functionality and potential glare issues. A few users also reported problems with the sound quality and, in rare instances, the motherboard.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Clear for its size. Utilized to watch football games and the pixels really help show the best clear image
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cmmmm,
Thank you for the 5-star rating! We're glad to hear that you're enjoying the clear picture quality of the TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great. There are a ton of options to customize the picture as well as great options built in
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous! Thank you for sharing your amazing experience with the XR-85X90K, Dave! We are so happy that you are satisfied with the exceptional picture quality, customizable settings, and superb performance of this TV.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this tv. It has a very good picture quality. The sound is good but I will buy a sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayB,
Fantastic! We are happy to know that you like the amazing picture quality and great TV speakers' sound of the XR-85X90K. For the soundbar, if you haven't purchased yet, you may consider checking the link below for our latest, compatible, and great sounding soundbar in the market:
https://electronics.sony.com/tv-video/tv-video-home-theater-sound-bars/c/soundbars
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A great tv at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific picture, better than going to game, it's a fantastic value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerryM,
Awesome! We're glad you like the picture quality of the TV for your gaming experience. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We also appreciate your feedback on the TV's startup home screen. This will help us improve our products in the future. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85” Sony X90K review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, works well with my Samsung sound bar, all in all it has lived up to all my expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, That's great! We're glad to hear that! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for. Colors are beautiful, and the size helps with my not so great vision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherB, Awesome! We're glad that the TV is exactly what you're looking for and you like the picture quality and size. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously had a samsung tv but switched to a sony. Much better tv quality and better running system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luis,
You made the right choice! We're glad to hear that you're enjoying the quality of the Sony television. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is, hands down, one of the best televisions I have ever had. The quality of the picture is unmatched!
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous! Thank you for sharing your amazing experience, JamesJ! We are thrilled to hear that you are satisfied with the incredible picture quality and superb performance of the XR-85X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia 85" LED 4K Full Array TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 85" TV. Highly recommend. Great picture and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeannie,
Thank you for the purchase and we're glad you like the picture and sound quality of the television. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We also appreciate your feedback on the TV's startup home screen. This will help us improve our products in the future. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Great TV, huge software improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had moved from another Sony 75" tv to this new model and was pleasantly surprised on big of an improvement it turned out to be. I believe the software was largest improvement-extremely fast and responsive. The screen was also better-seemed to be brighter and cleaner. We only stream on this TV so we use the ethernet connection which works as you would expect with zero issues. For the money I am happy to report this one is worth the money for the size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby, We are glad that you are happy with your new Sony BRAVIA 4K TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great features ans picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a difference 120hz makes when gaming on PS5, simply amazing. 4k content and movies is stunning.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StLCards, Thanks for the positive feedback! We are happy to hear you love everything, especially the exceptional picture quality and support 120Hz signal format of your new X90K Full Array LED 4K Ultra HD Smart Google TV. Glad to know you are having an enjoyable watching and gaming experience with this great TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the pictures shows great what a good choice i made 3 sony Tv i have bought from best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, That's great! We really appreciate you being a loyal Sony customer and helping to share the word about us. And we're glad to hear you love the amazing picture quality of your Sony X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Bravia, beautiful picture and very user friendly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ldogthepro,
That's very nice to hear! We're glad to hear you love the picture quality and friendly user interface of the TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We also appreciate your feedback on the TV's startup home screen. This will help us improve our products in the future. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Sweet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Tv. Looks Great. Doesnt really like old quality movies. But its a nice display overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sourcer562, We're glad to hear that you love this TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Buy Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV hooked to Apple TV. There might be more expensive ones out there but this tv is really great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Travis,
Amazing! Thank you for sharing your amazing experience with the XR-85X90K. We are thrilled that you are satisfied with the exceptional quality & superb performance of this TV.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for the 5-star review and for commending Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good tv overall.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture quality, I just wished it had more 2.1 hdmi ports so i could connect my xbox one and ps5. I was told at the store by best buy employee that it had four but there is only 2, and one of them is also for the audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nestor,
Thank you so much for your review! We are thrilled that you are satisfied with the exceptional picture quality and superb performance of the X90K. We greatly appreciate your feedback with the HDMI 2.1 ports and we are sorry if this TV only support features specified in HDMI 2.1 via HDMI IN 3 and IN 4.
ref: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x90k/specifications
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x90k/articles/00194995
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
In case you may need more information or technical assistance with our product, you can always contact us and we'll be more than happy to assist you. Please send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sports Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! We replaced a big screen tv with this Bravia, and the picture is fabulous.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leon, Thanks for the 5-star review. We're glad that you are happy with your TV upgrade. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony the one and only always agreat picture as well having an easy to android platform.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jbmaxq, Excellent! We're pleased to hear that you like the picture quality and ease of use. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SONY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product out. Picture is amazing. Like you are at the movie theater every day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cren,
Fabulous! We are truly delighted to hear your satisfaction with the amazing picture quality and superb performance of our XR-85X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for sharing your great experience with our XR-85X90K and for choosing Sony!
- Romeo
- Pros mentioned:Price
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv we have ever owned! Great price and amazing installation from the geek squad!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnVirginia, We are glad to hear that your new Sony BRAVIA smart Google TV is the best TV you have ever owned. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent






















