Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 846 reviews
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve always like a Sony tv’s and this one takes the cake. Great picture, great price! Sony does not disappoint!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Beck, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best TV we have owned. It has great graphica. The picture is very clear.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi TheresaR,
That's fantastic to hear! It sounds like the Sony XR85X90L is truly delivering for you. We're thrilled it's the best TV you've owned, and that you're experiencing its great graphics and incredibly clear picture. Enjoy your amazing viewing experience!
Thanks for choosing Sony, have a great day! DiegoV
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I love this TV!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looking at reviews made me think I needed Oled. Compared the x90L vs oled in store and could tell a difference. Ultimately went with the x90L due to the size and holiday pricing. Once I had the x90L on the wall and turned it on, I was extremely happy. This is an amazing TV and I love it. Is burn-in on oled an issue, maybe, maybe not, I don’t know. What I do know is that I have an excellent TV in the x90L that will last me a good 10-15 years.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jgamer, Thank you for your valuable feedback! We really appreciate how much you love your new Sony X90L TV. Nice to hear it suits your needs and expectations. Sony's commitment to customer satisfaction is our top priority. Thank you for choosing Sony! - Kris
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Positive Review for Best Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality TV i highly rocemmend it! Also the Geek Squad did an excellent job installimg it!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello JohnO,
Thank you for choosing Sony!
We're delighted to hear that you are enjoying your XR85X90L TV and that it has exceeded your expectations in terms of quality. It's wonderful to know that the Geek Squad delivered an exceptional installation experience for you as well. Your recommendation is invaluable to us, and we truly appreciate your support!
Best regards, -Fred
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent Choice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The television is easy to set up and program. The quality of the picture is amazing. It is very easy to use.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi TimJR, Thank you for your awesome review! We are glad to hear that you are happy with your purchase! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great TV with great picture and vibrant colors.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi BernieG, Thank you so much for choosing Sony! We are so glad to hear that you are enjoying the picture quality of your new TV! Thank you for the 5-star rating! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is the best TV we’ve ever owned. It’s graphics and colors are incredible.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi, Jordan,
Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you are loving your Sony BRAVIA TV! Rest assured that you will enjoy your favorite content at the highest quality with the TV's XR Triluminos Pro, which enhances the range of hues and saturation, revealing extremely precise details within textures, and skin tones that look completely natural.
Thanks for choosing Sony, have a wonderful day! -DiegoV
Rated 5 out of 5 stars
Love this tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this tv. It’s a great value for the size and picture quality. Definitely recommend for any room that’s set up the long way
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello RyanQ,
Thank you for choosing Sony!
It brings us great joy to hear that you love your XR85X90L TV and appreciate its value and picture quality. Your recommendation means a lot to us, and we're glad the TV suits your room perfectly. Thank you for sharing your experience!
Best regards, -Fred
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
JimVet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
THe SONY TV is excellent. It really has a great picture and the TV sound is ideal. A great size for our special TV Room
Highly recommend this TV.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JImVet,
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your new Sony TV. It's great to know that the picture and sound quality exceeded your expectations. With the XR85X90L you can hear an exceptional audio experience with more realistic sound and clear dialogue.
Your recommendation truly means a lot to us. Thank you for choosing Sony! - Stephanie
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Awesome TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is awesome. The colors are really vivid and bright. I added a sound bar which gives it great sound!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi PamG,
Thanks for commenting! You've made a great choice! We are truly delighted to know that you are enjoying the amazing picture quality of your XR85X90L. With Sony X90L, you'll see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV looks and sounds amazing. Very high quality picture.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Thank you for sharing your positive experience with the XR-85X90L, AnnaM! We are delighted to hear that you find it to look and sound amazing, and that you're enjoying the very high-quality picture.
We designed our BRAVIA TVs with technologies like Cognitive Processor XR to deliver lifelike picture and immersive sound, and your feedback confirms that we've succeeded in providing a top-tier viewing experience.
Thanks again for choosing Sony!
Best regards, Gus Sony Social Media Team
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Wonderful in every way,
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This set is now the centerpiece of a small home theater. Colors are amazing and picture quality is perfect for movies and sports. Highly recommend this set if you are in the 85" market. Sony TVs have always been our TV of choice and if you get this on sale, even a bigger bonus.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi GDRoe, thank you for your high feedback. We are very pleased to know that your Sony XR-85X90L TV satisfies you with its amazing and perfect pictures. Thank you for choosing and recommending Sony. Enjoy your wonderful TV! - Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the quality the movies look great a sales rep helped pick the right tv Sony is the best
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JessicaM! Thank you so much for your kind words! We are truly wonderful to know that you are enjoying the quality of the XR85X90L. It's fantastic to hear that the movies look great on your new TV.
The XR85X90L features stunning 4K HDR picture quality and advanced sound technology, elevating your viewing experience to new heights.
Thank you for choosing Sony! Best regards, Estefany
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
What happened Sony?
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After having this TV for one year I can say with 100% accuracy the picture is the only amazing feature that this TV has.
The OS is very buggy and often malfunctions, when google is enable its sluggish and freezes repeatedly while in use.
When you run in app only mode that is a little better but then other issue arise.
1. Randomly powering off when paired with the Sony sound bar and wireless sub-woofer.
2. WIFI constantly looses connectivity so often we had to switch to LAN connections and even then with 1GB fiber incoming the app’s freeze while in use. Other devices in the house have no issue connecting to the same app.
3. When using the media play with Plex server or USB drive payback is sluggish and largely unusable.
I largely regret my purchase and have to now live with a TV that is not the normal experience that I am use to with Sony product.
Sony has always been my goto manufacturer and this is the first time I have had to leave an unpleasant review.
I largely believe that most of the issue with this TV is do the the Google Android OS, had Sony partnered with RUKU or Apple or just did their own Linux based OS this would be an amazing TV.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Christopher, We are sorry to hear that you are experiencing difficulties with your Sony TV. We'd love to troubleshoot the issues and make this a better experience for you.
May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I give two thumbs up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything was good . Tv has an excellent picture and I would recommend this to friends and family
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello Joecool, thanks for sharing your experience with the X90L. We are immensely pleased to hear you're enjoying it's outstanding picture! We really appreciate the recommendation and your choose of Sony! Sincerely, Jenn.
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Best value tv
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good tv, good price for value, good size, will buy it again
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi RowellV, we're glad you like our product. Thanks for choosing Sony! ~Earl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great value for money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Excellent price for size and quality of picture also got a 100 bb card towards future purchase
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello MRMC,
Thank you for choosing Sony!
We're thrilled to hear that you're pleased with the size, picture quality, and the excellent price. Plus, it's great to know that you received a $100 gift card for future purchases, what a nice bonus! We trust your XR85X90L will continue to provide an exceptional viewing experience.
Best regards, -Fred
Pros mentioned:
Color
Rated 5 out of 5 stars
Very great TV recommend buying
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV may not be old but it X as well as an old TV I know this because my stepdad has an old TV in his living room and I compared to them side-by-side in this TV is better at the brightness 10 to 10 recommend
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JacobC, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TV review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we love our new TV. The quality of the picture is great
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AletteL,
That's wonderful to hear! We are absolutely delighted that you and your family are loving your new XR85X90L TV and that you're experiencing the great quality of the picture. The BRAVIA XR X90L series is designed with our powerful Cognitive Processor XR, which works to deliver incredibly lifelike picture quality with vibrant colors, deep blacks, and stunning contrast. It's fantastic to know that these features are making such a positive impression.
Thank you for choosing Sony, have an amazing day! DiegoV
Pros mentioned:
Price, Tv quality
Rated 5 out of 5 stars
TV is awesome
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is awesome! Price was very good and we are happy with it . Definitely recommend
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi DaianaV, Thank you so much for such a great review and recommendation! We're happy to hear that your investment with your Sony X90L TV is worth it. Thanks for choosing Sony! - Kris