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Customer Ratings & Reviews

Your price for this item is $1,994.99
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Customer reviews

Rating 4.8 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 843 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV ever bought and absolutely looks amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhamedM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Adeyanju j

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was very good for a great price I definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdeyanjuJ, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new Sony tv. Have had Sonys in the past and feel they continue to push out good products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisP, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Adjustments to fit screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjust's pictures easily. Using the remote you can adjust the settings to fit the picture to fill the entire screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardH, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the size. Went back and forth deciding between this and the 77 in Oled but am happy with this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimC,
      Awesome! You surely made the right decision! We're glad that you love the picture quality of our new Sony XR85X90L BRAVIA TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony tv excellent performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv great picture totally pleased with yhr dize and performance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCam, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony 85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. They directed us towards a better suit for our needs. The Sony television is great just like they told us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello VictorJ, thank you for the five-star rating! We're glad to hear that you had such a great assistance while purchasing your BRAVIA X90L. It's great to learn you're satisfied with it as you expected. Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a great price, too. Excellent sales staff, too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StephenN,

      Thank you for choosing Sony!

      We're delighted to hear that you're enjoying your XR85X90L TV and found it to be a great value. It's also fantastic to know that the Best Buy sales team helped make your experience such a positive one. Your feedback motivates us to continue delivering both innovative products and outstanding service.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture and my family is loving it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RicardoR,
      That's awesome! We're glad that you and your family are loving the amazing picture quality of your new TV. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Living tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv is amazing i get new for my backyard soon as summer starts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElkinG, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a wonderful picture. I had it installed in my bedroom. Yes, it’s big but I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cwjcpcu, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the picture is what one expects form Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD, Great! We're delighted to hear that you like the TV quality. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing! I love it the size was prefect fit the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajmsme, Glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase,I recommend it,good price sound excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeA, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Good customer representative guide and i find out right tv i m enjoy this .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FahadA, thanks for sharing your experience!

      We are glad to hear that you are enjoying your X90L and that you received excellent customer service at the store! It's wonderful to know you had the right guidance to choose the television that best suits your needs!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85' Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this TV the picture is superb. and the Geek Squad folks that installed it did a great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mouse, Awesome! We are so glad to hear that you are happy with your shopping experience and picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv.i like picture,sound and clarity.its a perfect TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbrahamE, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality, sounds quality are really good. I will recommend this tv to a friend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaredC, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our space! Awesome color and the HDR really pops.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanielB, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased the X80K before upgrading to the X90L - it has been well worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian,

      Awesome! We're glad that you found the perfect TV in the Sony X90L. Thank you for choosing Sony!

      -Ralph Sony_US