Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,994.99
Clearance
The comparable value price is $2,099.99

Customer reviews

Rating 4.8 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 843 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv the picture quality never disappoints. Been a fan of Sony Products for over forty years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daddy, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is excellent and works great! Picture is amazing and we love watching Movies and Sports on it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCohn, Thank you for the 5-star rating! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, went with a cheaper Mini-OLED model and then went to this one and it is far superior!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffG, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv clarity quality and speed output is great I love the options for gaming as well as the Bravia core imax mode

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GonzaloR, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Gamers Television

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent buy for an excellent price! Love the gaming on this TV. Service was also spot on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MatthewM, thank you for your awesome feedback! It is most rewarding to hear that you're enjoying both the gaming experience and the value of the BRAVIA X90L. Good to know the service was what you were expecting for too! Thank you for choosing Sony. Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony 85"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a Great Price Installers did an excellent job in getting it hung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylL, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You can never go wrong with Sony!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is so clear and the sound is awesome. Great tv for Ps5 gameplay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanM, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. You chose the best TV for your PS5. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Big Screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big screen. Good deal at $1999. Nice picture, but not as bright as I thought.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gregg, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing view and sound, like ok a great investment … can’t wait to get into a good movie

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LamontC, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sonytv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv great picture quality but sound quality is not as expected but is ok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    My Own Theater Screen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not watch TV. However, I enjoy movies and have quite a collection of DVDs and Blue Rays. Of course most purchased from Best Buy. Now with Sony 85", I have my own "theater screen" on which to view them. Very pleased with it and Best Buy. If TV watching is your thing, this 85" Sony TV will make watching TV programs even better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryC,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the X90L TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” strong

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85” looks pretty nice in the living room, even if the user interface is not as great. The remote is nice too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraM, Thanks for the 5-star rating! We're glad that you like your new Sony 85 inch X90L 4K LED TV. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. With Acoustic Multi Audio, it feels as though the sound is coming from the right place in the scene, precisely matching the visuals. We also appreciate your feedback on its interface. This can help us improve in the future. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! This TV is exactly what we were looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmberW, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Leonidas

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it's super good and the quality is sharp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonidasL, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony Bravia brand color and picture is so vibrant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patricia,
      Thank you so much for your valuable feedback! We really appreciate your satisfaction with the exceptional picture quality and vibrant colors of your X90L TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new t.v. I’m glad I went with Best Buy.I recommend the Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarquisG, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My 85inch Sony tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has great picture quality. The color quality is vivid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MerciD, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture quality and sound is great…it goes well with players and Bose speaker systems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sreeni, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best make

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! This is my third Sony Bravia tv and always love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MottasemA, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” Sony Bravia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best pictures I’ve seen in a TV. This was a great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US