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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 840 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 840 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Size is perfect for our living room. Easy to set up and use. The color and pixels are fantastic. Perfect for movie nights!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChandlerL,

      Thank you for choosing Sony!

      We're delighted to hear that your XR85X90L TV fits perfectly in your living room and that setting it up was a breeze. It’s fantastic to know you’re enjoying the vibrant colors and crisp pixels, and that it’s become your go-to for movie nights. Your feedback encourages us to keep delivering products that enhance your home entertainment experience.

      Best regards,
      -Fred Sony_US

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Absolutely the best TV I have ever owned.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When considering purchasing this TV there is a lot to unpack here. 1. The TVs Visual Quality is absolutely stunning, I have had many guest witness the visual capabilities of this tv and all of them were left speechless in regards to the spectacular clarity of the picture. It easily competes with more expensive OLED TVs and is significantly cheaper. I’ve seen OLED picture quality and this TVs clarity it just as good and if not better. 2. Gaming, running video games at 120fps is no easy task but this beautiful tv does it flawlessly as it is easily able to handle every feature the latest Gaming Consoles and PCs can throw at it. Also has built in Features in the TV to display crosshairs on screen which is a great bonus. 3. Only minor negatives I have about this product is the weight of the TV, if you plan on mounting it on the wall make sure you have 2 strong individuals prepared for the task. Also I do wish there was AV cable inputs on the back for older plugins but that’s not a problem if you buy an Audio Receiver with it. STR-AN1000 is what I went with and works fantastic with it as the TV itself has a Sony exclusive built in feature that makes the TV the center speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyA, Thank you for your detailed review of the X90L! We're thrilled to hear that you're enjoying the stunning visual quality and gaming performance of your new TV. It's fantastic to know that the clarity of the picture has left your guests speechless and that it competes well with more expensive OLED TVs.

      We appreciate your feedback on the gaming features, especially the TV's ability to run video games at 120fps flawlessly and the built-in crosshair display feature. It's great to hear that the XR85X90L enhances your gaming experience with the latest consoles and PCs.

      Regarding the minor negatives, we understand that the weight of the TV can be a challenge when mounting it on the wall, and we recommend having two strong individuals for the task. As for the lack of AV cable inputs, we're glad you found a solution with the STR-AN1000 audio receiver, which works fantastically with the TV and utilizes the Sony exclusive built-in feature to make the TV the center speaker.

      Thank you again for your review and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony LED TV: A Symphony of Light and Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My media room has been transformed into a home theater, thanks to the magic of my new Sony XR X90L LED TV. From the moment I turned it on, I was captivated by the sheer brilliance of the screen. Gone are the days of washed-out colors and muddy blacks; this TV is a feast for the eyes, a testament to Sony's enduring commitment to quality. The colors are simply breathtaking. Every shade explodes with life, from the sun-kissed gold of a desert landscape to the inky depths of a starry night. Sony's Bravia technology works its magic, delivering a level of detail and accuracy that's hard to believe. Even the subtlest nuances of color are faithfully reproduced, creando una experiencia visual verdaderamente inmersiva. But the magic doesn't stop at color. The contrast on this TV is something else entirely. Blacks are deep and inky, blacks that seem to swallow light itself. This creates an incredible sense of depth and dimensionality, making every scene feel like you're stepping right into it. Whether it's a heart-pounding action movie or a delicate nature documentary, the Sony LED TV brings it all to life with stunning clarity and precision. And let's not forget about the motion handling. Fast-paced scenes, like those in a high-octane chase or a thrilling sports game, are rendered with buttery smoothness. No more judder or blur, just razor-sharp precision that keeps you glued to the edge of your seat. But the brilliance of this Sony LED TV goes beyond the screen. The user interface is intuitive and responsive, making it a joy to navigate. The smart features are seamless and comprehensive, giving you access to a world of entertainment at your fingertips. And the sound? Oh, the sound! This TV delivers a rich, room-filling audio experience that rivals dedicated soundbars. In a world of ever-increasing competition, Sony's LED TV stands as a beacon of excellence. It's a reminder that this brand hasn't lost its touch, that it's still dedicated to pushing the boundaries of what's possible in home entertainment. If you're looking for a TV that will take your breath away, a TV that will redefine your viewing experience, then look no further than Sony. This is more than just a TV; it's a work of art, a testament to human ingenuity, and an invitation to lose yourself in a world of stunning visuals and immersive sound. In conclusion, my Sony LED TV is more than just a screen; it's an experience. It's a window to new worlds, a portal to endless entertainment, and a testament to the enduring power of Sony's dedication to quality. If you're looking for the best, look no further. This is it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HumzaN, Thank you for the 5-star rating! We are glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv clear pic brightness great awesome size easy to operate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveB, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture with great sound. The color quality is simply amazing. I feel like I’m there at the show. I love this tv and would by it again and again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShannonJ, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    STUNNING PICTURES QUALITY AND IMPRESSIVE SOUND

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 85" Sony Bravia TV, and I'm blown away by its picture quality. The colors are vibrant, and the contrast is impressive. I've watched several 4K movies, and the detail is stunning. The TV's design is sleek and modern, and the build quality is excellent. The sound quality is also impressive, with clear and loud audio. I had some experience with smart TVs, and the Sony Bravia's operating system is intuitive and user-friendly. The app selection is also impressive, with all the major streaming services available. I highly recommend the 85" Sony Bravia TV to anyone looking for an exceptional viewing experience. It's worth every penny you spend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaA,

      Thank you so much for your amazing review! We're thrilled you're loving the stunning picture quality, sound, and sleek design of your Sony BRAVIA XR X90L. It’s great to hear it’s delivering an exceptional viewing experience. Enjoy every moment!

      Thank you for choosing Sony!

      -Maria Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Stand is over 18” deep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, have it delivered and set up, it is worth the money, believe me. The legs are over 18”, so if you are not hanging on wall, make sure your tv console is deep enough, most aren’t that deep. Very good picture, and speakers aren’t that bad, but we did end up using a sound bar with it. It is very heavy. We went with Sony because of all the other Sony products we have had in past that have never let us down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferB,

      Thanks for sharing your review and experience with the X90L. We're thrilled that you like the sound and picture quality of the TV. Your feedback about the stand is also appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Price, Tv quality

    Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Its easy to set up and user friendly. The price is reasonable for 85” tv. My family love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonD, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Massive Titan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV turned my front room into a movie theatre/sporting event. It’s a monstrosity - sensational picture. Very very bright. Decent sound and very easy setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessfboysen, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant at first buying the older model TV but it was a great price and I took a chance. I'm now definitely glad I did man this is a great TV . It looks great all the time the stock sound is good also . The Sony center voice thing they have going is Fabolous. Best TV I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jamie,
      Thanks for sharing! We're so glad you took a chance on the X90L and are loving it. Enjoy the incredible picture and sound!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we placed an 85" 5-year old Sharp with this unit. the picture quality on the Sony is far superior. We are running the audio through a JBL soundbar which sounds great. This TV was much easier to setup and connect as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Korey, Awesome! We are glad to hear that you are enjoying your new X90L TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV! Sony never dissappoints!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Sony TVs exclusively for about 20 years. This one has the same quality and clarity I would expect from them. The gaming features are great, and it looks amazing mounted on my big open wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi m1ndb3nder,
      Thank you so much for being our Sony valued customer! Your patronage and satisfaction allow us to continue to do what we love and provide you with quality products. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes the best television you can buy. It's not just the picture quality. It's the quality of the actual TV. You can tell that it's built to last and it makes sense since Sony's been around since the 60s or 50's making them . I'll never buy another brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moneywellspent, thank you for the incredible review! We're honored by your trust in Sony and truly appreciate your recognition of the X90L's picture quality. It's great to hear that the long legacy of innovation and reliability we've built over the decades continues to earn your loyalty. We're proud to be your go-to choice for televisions! Thanks for being part of the Sony family. Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Value TV On The Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best bang for your buck TV out there. No normal person wants/needs to spend thousands of dollars on an OLED when this exists. Picture is amazing. Google TV is awesome. If you have never bought a Sony before, please do not hesitate anymore. You can read plenty of Reddit articles on why this TV is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Markus,

      Thanks for the fantastic feedback on your 85" BRAVIA XR X90L! We're thrilled to hear you consider it the "best bang for your buck TV" and that you're loving the amazing picture and Google TV experience. We truly appreciate you recommending Sony to others!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Heavy and Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we first decided on this BIG TV, we were a bit apprenhisive as we had a new puppy in the house. We did not want it to fall over and thought wall-mounted would not be possible due to size and weight. We purchased the mount recommended by the salesman and it has worked perfectly. The TV has amazing sound quality and picture clarity. Have absolutely no complaints, except for the weight. This is a VERY HEAVY TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NatalieH, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wxcellent TV at an unbelievable value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television far outperforma any other 85" under $2,000. While other brands may have static specifcations which exceed thev85x90l's, the image pricessing and morion handling of this TV is far superior to the competition. The real world viewing experience is unmatched by competitors in the sub $2,000 range for an 85" TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Recommend the Sony X90L TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! I didn't think I'd spend the amount I did for a new TV but it's definitely worth every penny. I've only had Roku or Samsung TVs and I can say that the Sony TV is by far the easiest and most convenient in it's way of picking shows to watch or apps to open. The picture quality is beyond exceptional and paired with a soundbar, makes for a great choice to include in your home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewP, we're glad you like the picture quality of our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    See the world from home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for the money. Great options. Great picture. Has a wide range of sound and picture selections to customize to your personal liking. Liked it so much I bought one for my mom . Was able to dim the brightness down for her bad vision with out loosing picture sharpness or quality. Great Tv . I got the 85 inch . love it and mom loves hers to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristinN, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful Visuals and Decent Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics, beautiful display, pretty lightweight for the size. I will say you won’t get as high definition as an OLED where if you walk to the sides you might notice a change in the display ever so slightly as opposed to the OLED but the difference is so minimal that I wouldn’t say its noticeable to most people. Sound quality is pretty good on its good, as what you would expect from Sony, but would recommend a sound bar for a better experience overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wystria,

      Thanks for the incredibly detailed and helpful feedback! We're thrilled to hear you're impressed with the good graphics, beautiful display, and how lightweight your X90L is for its size.

      You've made a sharp observation about the viewing angles compared to OLED technology. You're right that OLEDs typically maintain their perfect picture quality from extreme angles, while LED TVs like the X90L might show a very subtle shift. It's great to hear you find this difference minimal and not noticeable for most viewers, highlighting the X90L's excellent picture quality in its class.

      We're also glad you find the sound quality pretty good as expected from Sony, and we appreciate your recommendation for a soundbar to enhance the overall audio experience, which is always a great way to elevate home theater.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price you can’t beat it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv. First 85 inch tv and I'm really content. I only do sony products. Hopefully this TV is still around at the same price. Planning on picking me up another one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicole!

      We're absolutely thrilled to hear how content you are with your new BRAVIA X90L! It’s fantastic that you chose Sony for such an important purchase, and we deeply appreciate your loyalty to our brand. Hearing that you're so happy with the quality that you're already planning to get another one is the best feedback we could ask for.

      The stunning picture quality you're enjoying is thanks to our Full Array LED panel, which is precisely controlled by the powerful Cognitive Processor XR. This technology focuses on optimizing light and color to create incredible contrast and a truly lifelike viewing experience, bringing every scene to life with realistic depth and detail.

      Thanks for choosing Sony, have a magnificent day!
      DiegoV Sony_US