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Customer reviews

Rating 4.8 out of 5 stars with 852 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 852 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85" BRAVIA XR X90L

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t normally watch TV but after buying the Sony 85" BRAVIA XR X90L that has completely changed! The picture quality is stunning and I find myself watching TV more often now. The remote is a game changer too because being able to speak into it to search or open apps makes everything so much easier. As a parent one of my favorite features is the remote locator through the TV settings. With kids constantly misplacing the remote this feature has saved us so much time and frustration! The only downside is trying to find a decent TV stand since the legs are pretty massive but that’s a small trade-off for such an amazing TV. If you have kids and want top notch quality with convenient features this is it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SongC,

      Thank you for choosing Sony!

      It brings us great joy to hear that your XR85X90L BRAVIA has transformed your TV experience with stunning picture quality and a convenient voice-controlled remote. We're glad the remote locator feature has been a helpful time-saver for you as a parent. We appreciate your feedback about the TV stand and agree that the amazing quality and features make it a great choice for families. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Cinematic Experience at Home with the Sony 85-In

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Sony 85-inch TV, and it has truly transformed my home entertainment experience. From the moment I powered it on, I was captivated by its stunning picture quality and immersive sound. The display is nothing short of spectacular. The colors are vibrant and lifelike, with deep blacks and brilliant whites that make every scene pop. Whether I’m watching the latest blockbuster or streaming a nature documentary, the level of detail and clarity is remarkable. It’s as if I’m right there in the action, experiencing every moment firsthand. What sets this TV apart is its exceptional sound quality. The surround sound feature creates an enveloping audio experience that rivals that of a theater. Dialogue is crisp and clear, while the bass adds depth to action sequences and music. It’s perfect for movie nights or simply enjoying your favorite shows. While the price may be on the higher side, the investment is well worth it for the unparalleled viewing experience it offers. The sleek design also adds a touch of elegance to any living space, making it a centerpiece in my home. Overall, the Sony 85-inch TV delivers on all fronts, providing a premium cinematic experience without leaving the comfort of your home. If you’re looking for top-tier picture and sound quality, this TV is an excellent choice. Feel free to adjust the review to better fit your personal experiences and preferences!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackeleneTjspringlove, Awesome! We are glad to hear that you are enjoying your new X90L TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best Quality Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently purchased Sony 85" class Bravia XR TV from best buy which is quality wise excellent, sound system also good and brightness is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KishorP,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are pleased with the Sony XR85X90L TV, especially noting the excellent picture quality, sound system, and brightness. We’re proud that these features have enhanced your viewing experience, and it’s wonderful to know that you’re enjoying the clarity and vibrancy this model offers.

      Best regards,
      -Fred Sony_US

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Absolutely the best TV I have ever owned.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When considering purchasing this TV there is a lot to unpack here. 1. The TVs Visual Quality is absolutely stunning, I have had many guest witness the visual capabilities of this tv and all of them were left speechless in regards to the spectacular clarity of the picture. It easily competes with more expensive OLED TVs and is significantly cheaper. I’ve seen OLED picture quality and this TVs clarity it just as good and if not better. 2. Gaming, running video games at 120fps is no easy task but this beautiful tv does it flawlessly as it is easily able to handle every feature the latest Gaming Consoles and PCs can throw at it. Also has built in Features in the TV to display crosshairs on screen which is a great bonus. 3. Only minor negatives I have about this product is the weight of the TV, if you plan on mounting it on the wall make sure you have 2 strong individuals prepared for the task. Also I do wish there was AV cable inputs on the back for older plugins but that’s not a problem if you buy an Audio Receiver with it. STR-AN1000 is what I went with and works fantastic with it as the TV itself has a Sony exclusive built in feature that makes the TV the center speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyA, Thank you for your detailed review of the X90L! We're thrilled to hear that you're enjoying the stunning visual quality and gaming performance of your new TV. It's fantastic to know that the clarity of the picture has left your guests speechless and that it competes well with more expensive OLED TVs.

      We appreciate your feedback on the gaming features, especially the TV's ability to run video games at 120fps flawlessly and the built-in crosshair display feature. It's great to hear that the XR85X90L enhances your gaming experience with the latest consoles and PCs.

      Regarding the minor negatives, we understand that the weight of the TV can be a challenge when mounting it on the wall, and we recommend having two strong individuals for the task. As for the lack of AV cable inputs, we're glad you found a solution with the STR-AN1000 audio receiver, which works fantastically with the TV and utilizes the Sony exclusive built-in feature to make the TV the center speaker.

      Thank you again for your review and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony LED TV: A Symphony of Light and Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My media room has been transformed into a home theater, thanks to the magic of my new Sony XR X90L LED TV. From the moment I turned it on, I was captivated by the sheer brilliance of the screen. Gone are the days of washed-out colors and muddy blacks; this TV is a feast for the eyes, a testament to Sony's enduring commitment to quality. The colors are simply breathtaking. Every shade explodes with life, from the sun-kissed gold of a desert landscape to the inky depths of a starry night. Sony's Bravia technology works its magic, delivering a level of detail and accuracy that's hard to believe. Even the subtlest nuances of color are faithfully reproduced, creando una experiencia visual verdaderamente inmersiva. But the magic doesn't stop at color. The contrast on this TV is something else entirely. Blacks are deep and inky, blacks that seem to swallow light itself. This creates an incredible sense of depth and dimensionality, making every scene feel like you're stepping right into it. Whether it's a heart-pounding action movie or a delicate nature documentary, the Sony LED TV brings it all to life with stunning clarity and precision. And let's not forget about the motion handling. Fast-paced scenes, like those in a high-octane chase or a thrilling sports game, are rendered with buttery smoothness. No more judder or blur, just razor-sharp precision that keeps you glued to the edge of your seat. But the brilliance of this Sony LED TV goes beyond the screen. The user interface is intuitive and responsive, making it a joy to navigate. The smart features are seamless and comprehensive, giving you access to a world of entertainment at your fingertips. And the sound? Oh, the sound! This TV delivers a rich, room-filling audio experience that rivals dedicated soundbars. In a world of ever-increasing competition, Sony's LED TV stands as a beacon of excellence. It's a reminder that this brand hasn't lost its touch, that it's still dedicated to pushing the boundaries of what's possible in home entertainment. If you're looking for a TV that will take your breath away, a TV that will redefine your viewing experience, then look no further than Sony. This is more than just a TV; it's a work of art, a testament to human ingenuity, and an invitation to lose yourself in a world of stunning visuals and immersive sound. In conclusion, my Sony LED TV is more than just a screen; it's an experience. It's a window to new worlds, a portal to endless entertainment, and a testament to the enduring power of Sony's dedication to quality. If you're looking for the best, look no further. This is it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HumzaN, Thank you for the 5-star rating! We are glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a solid TV for the price point. The HDR and brightness levels are amazing. The color is very accurate without alot of adjustment. The only downsize are the view angles, that's the only thing keeping me from giving this TV 5 stars. The sound quality is average but I already had a soundbar set up, so the internal TV sound quality isn't an issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello rscott29,

      Thank you for choosing Sony!

      We’re delighted to learn that you are impressed with the HDR, brightness, and vibrant colors of the XR-85X90L! Thank you for acknowledging its value and for providing your honest feedback about the viewing angles; we will certainly relay this information to our team. We hope you continue to enjoy your television!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv clear pic brightness great awesome size easy to operate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveB, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture with great sound. The color quality is simply amazing. I feel like I’m there at the show. I love this tv and would by it again and again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShannonJ, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Size is perfect for our living room. Easy to set up and use. The color and pixels are fantastic. Perfect for movie nights!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChandlerL,

      Thank you for choosing Sony!

      We're delighted to hear that your XR85X90L TV fits perfectly in your living room and that setting it up was a breeze. It’s fantastic to know you’re enjoying the vibrant colors and crisp pixels, and that it’s become your go-to for movie nights. Your feedback encourages us to keep delivering products that enhance your home entertainment experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use, Price, Tv quality

    Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Its easy to set up and user friendly. The price is reasonable for 85” tv. My family love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonD, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Massive Titan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV turned my front room into a movie theatre/sporting event. It’s a monstrosity - sensational picture. Very very bright. Decent sound and very easy setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessfboysen, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've Ever Owned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned. The picture with this tv is phenomenal, and with it being the 85" model, the experience is so immersive. The picture modes out of the box are extremely accurate, and the Smart TV (Google) is extremely fast. Couldn't be happier with my purchase. Sony for the win, again!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your enthusiastic review, CoryHarrison!

      We are absolutely thrilled to hear that you feel your XR-85X90L is the "Best TV I've ever owned"! It's fantastic to know that the phenomenal picture quality on the massive 85" screen is creating such an immersive experience for you. That scale combined with our picture processing is designed to make you feel like you're right in the action!

      We're also glad you appreciate the accuracy of the picture modes out of the box and the speed of the Google TV platform. We aim to deliver a perfect picture with a fast, intuitive experience, and your feedback is a great validation of those efforts.

      Thank you again for your strong recommendation and for choosing Sony for the win!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV! Sony never dissappoints!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Sony TVs exclusively for about 20 years. This one has the same quality and clarity I would expect from them. The gaming features are great, and it looks amazing mounted on my big open wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi m1ndb3nder,
      Thank you so much for being our Sony valued customer! Your patronage and satisfaction allow us to continue to do what we love and provide you with quality products. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Stand is over 18” deep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, have it delivered and set up, it is worth the money, believe me. The legs are over 18”, so if you are not hanging on wall, make sure your tv console is deep enough, most aren’t that deep. Very good picture, and speakers aren’t that bad, but we did end up using a sound bar with it. It is very heavy. We went with Sony because of all the other Sony products we have had in past that have never let us down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferB,

      Thanks for sharing your review and experience with the X90L. We're thrilled that you like the sound and picture quality of the TV. Your feedback about the stand is also appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    STUNNING PICTURES QUALITY AND IMPRESSIVE SOUND

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 85" Sony Bravia TV, and I'm blown away by its picture quality. The colors are vibrant, and the contrast is impressive. I've watched several 4K movies, and the detail is stunning. The TV's design is sleek and modern, and the build quality is excellent. The sound quality is also impressive, with clear and loud audio. I had some experience with smart TVs, and the Sony Bravia's operating system is intuitive and user-friendly. The app selection is also impressive, with all the major streaming services available. I highly recommend the 85" Sony Bravia TV to anyone looking for an exceptional viewing experience. It's worth every penny you spend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaA,

      Thank you so much for your amazing review! We're thrilled you're loving the stunning picture quality, sound, and sleek design of your Sony BRAVIA XR X90L. It’s great to hear it’s delivering an exceptional viewing experience. Enjoy every moment!

      Thank you for choosing Sony!

      -Maria Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Heavy and Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we first decided on this BIG TV, we were a bit apprenhisive as we had a new puppy in the house. We did not want it to fall over and thought wall-mounted would not be possible due to size and weight. We purchased the mount recommended by the salesman and it has worked perfectly. The TV has amazing sound quality and picture clarity. Have absolutely no complaints, except for the weight. This is a VERY HEAVY TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NatalieH, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we placed an 85" 5-year old Sharp with this unit. the picture quality on the Sony is far superior. We are running the audio through a JBL soundbar which sounds great. This TV was much easier to setup and connect as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Korey, Awesome! We are glad to hear that you are enjoying your new X90L TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Recommend the Sony X90L TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! I didn't think I'd spend the amount I did for a new TV but it's definitely worth every penny. I've only had Roku or Samsung TVs and I can say that the Sony TV is by far the easiest and most convenient in it's way of picking shows to watch or apps to open. The picture quality is beyond exceptional and paired with a soundbar, makes for a great choice to include in your home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewP, we're glad you like the picture quality of our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    See the world from home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for the money. Great options. Great picture. Has a wide range of sound and picture selections to customize to your personal liking. Liked it so much I bought one for my mom . Was able to dim the brightness down for her bad vision with out loosing picture sharpness or quality. Great Tv . I got the 85 inch . love it and mom loves hers to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristinN, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant at first buying the older model TV but it was a great price and I took a chance. I'm now definitely glad I did man this is a great TV . It looks great all the time the stock sound is good also . The Sony center voice thing they have going is Fabolous. Best TV I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jamie,
      Thanks for sharing! We're so glad you took a chance on the X90L and are loving it. Enjoy the incredible picture and sound!
      Thanks for choosing Sony.
      -Eliab Sony_US

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