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Customer Ratings & Reviews

Your price for this item is $859.99
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The comparable value price is $4,299.99

Customer reviews

Rating 4.8 out of 5 stars with 168 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the picture quality, brightness, and deep blacks of the 85" Class BRAVIA XR X95K Mini-LED 4K UHD Smart Google TV. While some users noted minor issues with blooming and occasional software glitches, the overwhelmingly positive feedback centers on the exceptional image quality and large screen size. The vibrant colors and impressive contrast are frequently praised. The size of the TV is also a point of discussion, with some finding it impressively large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-168 of 168 reviews
  • Rated 1 out of 5 stars

    Noth worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are all weird, not worth the money. LG would be better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Karl,

      Thanks for reaching out to us with your concern. We're sorry to learn about the odd colors issue you're experiencing with your TV. Please allow us to help you and turn this into a better experience. Ensure all cables leading to your TV are secured firmly. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV.

      Picture quality depends on the signal and content. That being said, if you're experiencing the color is not correct or odd colors appear when watching content on the screen, check the troubleshooting steps provided on the link below to resolve the issue

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x95k/articles/00032635

      In any case that you need our assistance, please follow the instruction below on how to contact us.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X95K:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Jess Sony_US

  • Rated 1 out of 5 stars

    Way too many issues….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verticle lines while tv is off or while watching, especially during dark screens. Additionally, my Wi-Fi card died and after calling Sony they remoted in to the TV and said, “ all the 2021 TV’s had this problem, and we thought we had it fixed”. Lastly, the two mounting options for the legs are bad and worse. They never took into consideration soundbar setups. The TV is beautifully, just way too many issues for a tv close to $6K. Returned for the Samsung Q90B and absolutely love both of them 55 & 85”.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rafterman,

      We regret to hear that you returned this TV because of some issues. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. The line issue might resolve by checking the stability of the HDMI devices connections to the TV. Also, the troubleshooting steps from this link might help for the picture issue of the TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x95k/articles/00032635

      If the Wi-Fi® signal on the TV drops or intermittently disconnects, you can check the network connection status and the troubleshooting steps provided from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x95k/articles/00184183

      The XR85X95K has three-way multi-position stand. It gives you the choice of a standard setting that focuses you more on the picture, narrow setting for smaller shelves and soundbar setting for ideal positioning of your sound system.

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X95K:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FROM XBR-75X940C TO XR-X95K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2015 model xbr-75x940c bought from best buy 7-8 years ago. recently went deed on me. went out and picked anther well knowing brand OLED TV, got home. turned on seeing it picture not even come close to my 7-8 years old tv? went google it setting adjusting for hours and days. nothing comes close to this sony xbr-75x940c, i don't remember did much to setting back then but it looks just right, skin tone/colors/brightness. this new tv it just not has what i got used to see my tv daily. i returned it and picked this new sony xr x95k then wow. old me just come back, i only turn off power saving and set brightness to 35 that's it. even better! i am trying to find the way to get this 7-8 years old xbr-75x940c fix. i am still miss it. sony how are you going to fix my baby? LOL..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sooner, We're sorry to hear about what happened to the XBR-75X940C.We apologize for the inconvenience. With this TV issue, you can check the details of the Authorized Servicer near you: https://us.esupport.sony.com/support/s/service?language=en_US

      Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thanks for sharing your review. Jay Sony_US

  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Mini LED Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 85 inch X95K and do not regret it great blacks for the bloomings you really have to look for it. Huge improvement from last year model. Super happy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOYCE,

      You made the right choice in upgrading to the Sony X95K! We're glad that you like the picture quality of the TV. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    She had me at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I entered Best Buy I was staring at this TV when a woman approached me and said excuse me sir you have a massive E r e c t i o n . I was immediately. Embarrassed and it told her it was the pattern on my pants that was actually producing an optical illusion but we both knew what was really going on. Needless to say I highly recommend you buy this TV. Don't even think about it, just purchase it. She'll always turn on and stay turned on. She'll do everything you say. She'll even do other things that other TVs won't do and She'll never say no.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roberto, We are glad that you are happy with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X95K has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You can also enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app of this TV. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10 would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Great picture great sound. Very pleased with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeganT, That's awesome! We are glad to hear that you are very pleased with your new Sony wireless noise canceling headphones. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X95K has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You can also enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app of this TV. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Very Bright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Bright, great color, not as nice as an OLED but really close

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happystreamer, We are glad that you like the picture quality of your Sony BRAVIA 4K smart Google TV. Our BRAVIA X95K has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You can also enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app of this TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Unbelievable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is phenomenal. I like a brighter picture so i changed the picture setting to VIVID. All i can say is WOW. You wont be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyT, Awesome! We are so glad to hear that you are happy with your new X95K TV! Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for choosing Sony! -Carl Sony_US