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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 86 reviews

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87%
would recommend
to a friend

Customers are saying

Customers highly value the 85" Class - LED - X850D Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, which many have described as excellent. The large screen size is another highly regarded feature, with customers expressing their delight in the TV's size. Additionally, several customers mentioned the convenience of having a smart TV, especially for those who have never owned one before.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 86 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Television shows a great picture, and I love the size of it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Feels like theater quaility

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large Tv was installed appropriately and has a clear picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but difficult to understand the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No complaints here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great up in the wall. Picture is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great picture never had a smart TV before

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product - worth every penny I spent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous looking tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality; packaged well. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size tv. for the price and being Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 85" Class (84.5" diag) - LED - 2160p - Smart - 4K Ultra HDTV with High Dynamic Range Model: XBR85X850D From Best Buy's In Home Consultation to the Geek Squad installation everything went smooth and we are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a product with a combination of beauty and brains then Sony TV is it. I highly recommend Sony 4K to anyone like I always do to anyone who desires. It is as described the features too are typical Sony with class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. I recommend it very highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy provided best service and advices. The Geeksquad is professional team with great knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our patio and it looks great, it is great for parties and Super Bowl.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a first time purchase of a 4k tv it's amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they did a great job setting up all of my new toys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the high quality and craftsmanship

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good it really good that i had expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a floor model with a $3k price tag and the tv lasted 6 days. Thank goodness it was within the 30 day return period. Won’t buy Sony again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    What a joke. 2 months and broke for $8k tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an ok tv for two months. Definitely not on par with my lg oled tvs I have but was pretty good for 85". Now it has the red flashing light of death and Sony tech support in India is the worst. I swore I would never own another Sony product but I did and this is what I get. I read from another review on here that others have had this problem and Sony responded by asking the consumer to go further out of there way to get resolution. Sony, this is one of the most expensive tvs on the planet. Maybe you should try a little harder than giving the customer the same horrific 800 number that will land you on hold for 45 minutes with india. Buy Lg or Samsung or just have a bon fire with your money. Either way it will be better than owning one of these Sony products.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number. Thank you. -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love This TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rid of my Samsung flat screen that just quit on me and bought this Sony 85 inch. Best flat screen TV I ever had.

    I would recommend this to a friend
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