Customer Ratings & Reviews
- Model:
- XBR85X850D
- |
- SKU:
- 4804000
Customer reviews
Rating 4.5 out of 5 stars with 86 reviews
(86 customer reviews)to a friend
Customers are saying
Customers highly value the 85" Class - LED - X850D Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, which many have described as excellent. The large screen size is another highly regarded feature, with customers expressing their delight in the TV's size. Additionally, several customers mentioned the convenience of having a smart TV, especially for those who have never owned one before.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best of the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv everyone that comes to my home are always wowed of how amazing the image looks in the house. For having this beautiful tv now I'm the one that host big events like Superbowls, fights and movies lol!
I would recommend this to a friendRated 1 out of 5 stars
8k for headaches.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm warning you that if you want a Sony and to spend 8k on a TV that may be great but the second you have a problem, you wasted 8k. So, if you want a TV look to Samsung especially if you have any problems with a Sony. I purchased a Sony XBR 55 and a Sony 65 930d recently. The XBR last 20 hours and then no picture. I called Sony on July 1st and posted several reviews on this site, which were followed by " Sony Listens" responses and to email them. DON'T WASTE YOUR TIME...THEY READ AND NEVER DO A THING. I've been trying to get this fixed or replaced since July 1st. After many calls and more hours wasted than the TV lasted, they agreed to replace the brand new TV w a certified used TV. Great! Finally last week they called to schedule a delivery for July 27th and gave me a window between 8am and 8pm with a call an hour before delivery. I called Sony 877-591-7669 at 6pm last night and spoke with Micky the supervisor and he assured me that the TV would show up. I told him I'd call tomorrow at 9am if it didn't. I just called him and he I could only leave him a message. Still waiting for the call from Micky.... Btw, Sony, whatever ever you do, don't posted a "Sony Listens" comment after this. It just makes me want to write more negative reviews about your lousy support and products.
No, I would not recommend this to a friendRated 5 out of 5 stars
need help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase sony 85 inch tv from best buy. please let me know if i mount on the wall the tv will get enough support.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Colors,Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was extremely disappointed at the picture quality and the colors. the tv looked dull and was not as clear as my 2015 samsung model. the motion was also somewhat slow compared to other models out there. for $8k i would definitely not recommend buying this TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fernando6318, thank you very much for writing us an honest feedback. However, we regret that the TV has failed to meet your expectations. We take pride in creating these devices so we will make sure that this will reach the team for further improvements and possible changes. Your input is greatly appreciated. Best regards, -Mark
Rated 1 out of 5 stars
Great picture when it turns on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent $1200 on this tv less than 2 years ago. Some days the tv won’t turn on unless I repeatedly unplug the tv and plug it back it. I haven’t had any issues from my 930D or 850E, but this particular tv is a waste of money. Purchased from Bestbuy. I’m a little upset, since Sony is a good brand. I’ll think twice about my next purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage - Don't Buy Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my LAST Sony purchase. Good initially, but after 2 years and no longer under warranty, vertical lines appeared which means the screen is shot. I paid $3000 for the tv which was originally $5000. The tv is only about 8 months out of warranty, and sony was unwilling to stand behind their product, even such an expensive one. Essentially they said "Be careful throwing it in the trash."
No, I would not recommend this to a friend









