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Customer Ratings & Reviews

Sony - 85" Class - LED - X850F Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 204 reviews

96%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-6 of 6 Reviews
  • Rating: 3 out of 5 stars

    Mediocre but passable picture, dislike AndroidTV

    Posted
    tmanning
    • My Best Buy® Elite MemberElite Member

    I've had this TV for about 3 weeks now. The picture quality of this 85 incher is OK...Each of the 4 corners has a noticeable dim area on any image of average brightness or higher, otherwise the picture is good. I didn't notice any such issues when looking at a floor model in my local Best Buy of this unit prior to purchase, but they always run fantastic looking demo images meant to hide flaws. Maybe there are some picture adjustments I could try, it is all factory default right now. Black levels and dark scenes are better than the few year old 80" 4k vizio (that died due to a vertical green stripe on screen) it replaces. I've been hoping for an AndroidTV Oreo update, still stuck on the factory original version. This being my first experience with AndroidTV, I really dislike the flow of it. There is a significant in-continuity of the various Android menus vs the various TV setting menus - nothing flows well and I'm always fumbling to find what I want as it isn't integrated well. I expected much much better of Sony. Sometimes the menu appears on the top, sometimes the sides, overlaying in odd ways with the Android menu which I also don't care for - I've never had a problem with any other TV or set top box in this way. My wife simply won't use this TV at all because of the control nuisance - I have to be in the room or else she will just watch shows on her phone - going from 85" to 6.5" should say something. I've now set the TV up as basically nothing more than a glorified monitor and control the set using basically ANY other smart device/source we are using, from the DVD/BluRay player to my Amazon Fire TV or various receiver streaming functions. I am an Android user for phones, however, and not inherently prejudiced against it. As for the remote, I really don't like the way it feels in hand - squarish with rounded but not rounded enough edges. It feels like a long rectangular brick and not at all comfortable. Buttons are not in convenient positions for my hand size which is about average and some of the button functions are not as obvious as it should be for navigating the various operations, so I've gone to using a different smart remote or even the IR blaster on my phone...it just feels better for me to use. The net of the situation is I wouldn't buy this TV again, and given Android TV I probably won't buy any set that has that as the operating system, but that is my personal preference. If you like Android TV, by all means go for it. I'm really hoping the Oreo firmware update happens and improves the situation a little - Sony had apparently released it, then pulled it, some months later I'm waiting for it. This may well be the first TV ever that I replace before it goes bad. It is just a matter of how long I decide to tolerate the picture's corner issues as well as deal with Android TV and the remote when I absolutely have to. Yep, I have some buyer's remorse on this one.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh

    Posted
    Smileycat111
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wish I would have stuck with Samsung. The remote on this TV is pretty bad. I have to push the buttons more than once for them to register and there is a lag time for the TV to respond even when it gets the signal on the first push. Best Buy installer said he has heard that complaint from other customers. The refresh rate is slow, which appears as smears when there is too much movement on the screen for it to keep up with. Also, major glare on the screen. I'm not sure any TV can prevent this, but it's pretty bad. Picture/color is great though. Factory speakers are impressive as well.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Big screen

    Posted
    JCP23
    • My Best Buy® Elite MemberElite Member

    Was wondering if this is normal for 85inches. Was watching netflix, when you open the app. A blank screen will appear and i was watching during night time. Iyou can see in the attached files the white spots on the screen.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    TOverall picture is good, it is a good size screen

    Posted
    iraksa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The overall picture is good, it is a good size screen, Needs an external speaker system, since the TV sound is not as good. It does need a good size stand.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Big nice

    Posted
    Boludo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It’s nice but not 3k nice but it’s nice it’s big good image

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Boludo, we regret that the TV failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward this to a relevant team. Regards, Erin Sony_US

  • Rating: 3 out of 5 stars

    picture quality not impressed!

    Posted
    DanP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Beside being big, this Sony has nothing wow factor

    No, I would not recommend this to a friend