Customer Ratings & Reviews
- Model:
- KD85X77L
- |
- SKU:
- 6544042
Customer reviews
Rating 4.8 out of 5 stars with 97 reviews
(97 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 85" Class X77L LED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its clarity and brightness. The large screen size is also a hit, especially for sports fans who want an immersive viewing experience. The reasonable price point compared to other models in its class is another advantage that customers appreciate.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heavy
Rated 5 out of 5 stars
Better than expected! Dont trust TV Snob Reviews.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the picture as Dynamic as an OLED? Absolutely not, but for an entry level Sony Bravia LED, the KD85X77L is fantastic. Once you tune the video settings just right the image is crisp, vivid, great contrast, brilliant colors. Now it is a heavy TV, so make sure your mount can support the weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RMS21, Thank you for sharing your 5-star experience! We are delighted to hear that you are pleased with your exceptional Sony X77L TV, particularly the picture quality after making the right adjustments. Thank you for choosing Sony, and enjoy your viewing experience! -Maria
- Pros mentioned:Big screen, Picture quality
Rated 5 out of 5 stars
Its a BIGGIN!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an 85" SONY tv, clear bright picture, nuf said. We replaced my itty bitty 55" tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnythingBEER,
Perfect! We're thrilled that you like the size and picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great buy for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features for the price looks great hanging on my walll the picture quality is great no complaints!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillC,
Many thanks for the 5-star rating! Glad to hear we were able to give you a great deal. Nice to know you are enjoying the amazing picture quality and features of your new X77L TV. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great big TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, and color. Very smooth movement in sports and fast moving videos. Google TV works well, without some of the hitches of amazon fire. remote is simple, and easy to use without the lights on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricC,
Awesome! We're glad to hear your enjoyable viewing experience with your X77L TV. Your satisfaction with the incredible picture, vibrant colors, motion flow, Google TV features, remote, and ease of use with the unit are greatly appreciated. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding color and easy set up. It matches up great with sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierJ, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical as this TV was not a high end Q tv. But we are very pleased. Had a great picture! Couldn't be happier. Your sales team steered me right. Thanks again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeanS,
Awesome! We're happy to hear that you are very pleased with with the amazing picture quality of your new X77L TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Definitely recommend for quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV to impress the guests and most importantly for movie nights! I will say the instruction on setting up the TV was pretty simple and accurate, although the TV weighs a time so definitely have help installing or mounting. The pictures are pretty clear and crisp, audio is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SelvinH, Thanks for this fantastic review of your X77L! Choosing this TV will definitely be worth it! We're truly delighted to hear that you are enjoying its amazing picture, sound quality, and you find it very easy to setup. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you so much for purchasing our 85" X77L and for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony tv is amazing!! Great picture quality and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JillH,
Perfect! We're delighted to hear you like the incredible picture and sound quality of your X77L TV. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris
- Pros mentioned:Big screen
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv and the size is perfect for our living area!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rodfam,
Fabulous! It's nice to hear how your new TV looks great on your living room. Your satisfaction with our product means a lot to us. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it’s perfect size for the room and the color is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IanC,
Awesome! We're thrilled that you found the best TV that perfectly fits your room. Your satisfaction with the size and beautiful colors of the X77L TV are greatly appreciated. Thanks for choosing Sony! - Kri
Rated 5 out of 5 stars
Bad A••tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony the only way to go have 60” 75”now 85”outside outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnP,
Many thanks for the 5-star rating! We really appreciate you like your X77L TV. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris
Rated 4 out of 5 stars
Game Day ready
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying our tv, great picture and sound. Can’t wait to add the soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kats,
Awesome! Glad to hear you are enjoying the great picture and sound quality of your X77L TV. Adding a soundbar is also a great idea for an immersive audio experience. You may want to check our Sony soundbar latest models that will perfectly match this TV. For more details, please visit our website at https://electronics.sony.com/
Thank you for your positive feedback and for choosing Sony! - Kris
- Pros mentioned:Big screen, Picture quality
Rated 5 out of 5 stars
Sports and movie lovers the big secreen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I m sports lovers and love to watch my sports on the big secreen . I good deal high quality and resolution. To watch any sports at any time .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Syed,
Amazing! We're thrilled that you like the size and picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony for Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has amazing clarity for an 85” non-OLED TV. We chose to buy it because our last Sony Bravia was purchased in 2006, and while it was top of the line for many years, and still working well, we retired it for a smart TV. This Bravia is much more impactful than it’s 65” predecessor, the clarity is typically excellent for a Sony, and despite other reviews complaining about the sound quality, we have not noticed that we need or even want to add a sound bar. Pro tip: if you are buying one of the larger models just bite the bullet and pay for Geek Squad installation. Those guys were worth every penny. My TV is perfectly installed, they did it efficiently with perfection, and it was worth it just to not have to carry it down my basement stairs or try to get it home in my midsize SUV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahF, Thank you for upgrading to your new Sony X77L! We're glad you like the amazing picture clarity of your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Happy returning customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been purchasing item from BestBuy for years now and I am absolutely loving all my electronics from the moment I get them. Thank you BestBuy and family for your services. Excellent prices and great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Almaguer79,
Many thanks for the 5-star rating! We're glad to hear your enjoyable shopping experience. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Enjoy your new TV and thank you for purchasing Sony! - Kris
- Pros mentioned:Big screen, Sony brand
Rated 5 out of 5 stars
Sony is best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in our family room and on our TV stand perfectly. Colors, sound and other functions need some tweaking, but overall is a great, big TV at a reasonable price. Also, it's a Sony. We have a 13 year old 55 inch Sony TV that still works and shows amazing picture quality.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Heavy
Rated 5 out of 5 stars
Solid Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv overall, very quick responsiveness and great picture. The TV is heavy but does well on a wall mount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MikeS,
Nice! We are very happy that you are pleased with the picture quality and overall performance of your new Sony KD85X77L. Enjoy and thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
SONY for the WIN!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my DAD who is home all day retired and was looking for a big TV to watch his favorite sports CRICKET. It's been some time now but he tells me its still going strong just as if it was unboxed recently.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steph, You've made an excellent choice! We're thrilled to hear that your dad is having a great time watching his favorite sports program on his new Sony X77L. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second TV purchase from Best Buy, great sound and picture qualities, can’t really complain. Absolutely no issue. Will be visiting for another purchase before end of year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OlayinkaArinde,
Thank you for being a loyal Sony customer! We're delighted to hear you're enjoying the excellent sound and picture quality of your 85" X77L TV. It's wonderful to know you've had a seamless experience, and we look forward to serving you again soon. Enjoy your viewing experience, and thank you for choosing Sony! -Maria
- Pros mentioned:Picture qualityCons mentioned:Compatibility issues
Rated 4 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is a great tv. I really enjoy the clarity of the picture and the sound quality. My only issue is that it doesn’t like to play well with anything other than google tv instead of thru the receiver with my Amazon box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perfect,
Thank you for your time writing this review. While we are glad you are enjoying the clear picture and amazing sound quality of your X77L TV, we're sorry to hear if it does not play well with your other devices. Allow us to help make this a better experience.
Please check the following solutions below:
Ensure all HDMI cables are properly connected.
Check the HDMI input settings on your TV and receiver.
Ensure that your TV, receiver, and Amazon box software is updated as it includes key features, applications, bug fixes, and feature improvements.
Check your receiver setting.
Here are some resources that may be helpful:
Sony KD-85X77L Help Guide:
https://helpguide.sony.net/tv/kusltnr1/v1/en-003/index.html
BRAVIA troubleshooting guide
https://www.sony.com/electronics/support/articles/00200862?utm_source=glean
HDMI tips and troubleshooting
https://www.sony.com/electronics/support/articles/00281502?utm_source=glean
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you.
Thanks again for purchasing Sony! - Kris