Customer Ratings & Reviews
- Model:
- KD85X77L
- |
- SKU:
- 6544042
Customer reviews
Rating 4.8 out of 5 stars with 98 reviews
(98 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the exceptional picture quality of the 85" Class X77L LED 4K UHD Smart Google TV, with many praising its clarity and brightness. The large screen size is also a hit, with users appreciating the immersive viewing experience it provides. The TV's affordability is another positive aspect mentioned by several customers, who feel they are getting great value for their money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Compatibility issues
Rated 4 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is a great tv. I really enjoy the clarity of the picture and the sound quality. My only issue is that it doesn’t like to play well with anything other than google tv instead of thru the receiver with my Amazon box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perfect,
Thank you for your time writing this review. While we are glad you are enjoying the clear picture and amazing sound quality of your X77L TV, we're sorry to hear if it does not play well with your other devices. Allow us to help make this a better experience.
Please check the following solutions below:
Ensure all HDMI cables are properly connected.
Check the HDMI input settings on your TV and receiver.
Ensure that your TV, receiver, and Amazon box software is updated as it includes key features, applications, bug fixes, and feature improvements.
Check your receiver setting.
Here are some resources that may be helpful:
Sony KD-85X77L Help Guide:
https://helpguide.sony.net/tv/kusltnr1/v1/en-003/index.html
BRAVIA troubleshooting guide
https://www.sony.com/electronics/support/articles/00200862?utm_source=glean
HDMI tips and troubleshooting
https://www.sony.com/electronics/support/articles/00281502?utm_source=glean
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you.
Thanks again for purchasing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is wonderful. The inner operation of all the technology is not as easy as being plug play and go. Very confising
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dennisfetter,
Thank you for the 5-star rating! We're glad to hear you like the incredible picture quality of your new TV. However, we are sorry if you are having some difficulties with the unit. Allow us to help make this a better experience.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
SONY for the WIN!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my DAD who is home all day retired and was looking for a big TV to watch his favorite sports CRICKET. It's been some time now but he tells me its still going strong just as if it was unboxed recently.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steph, You've made an excellent choice! We're thrilled to hear that your dad is having a great time watching his favorite sports program on his new Sony X77L. Thanks for choosing Sony! -Sam
- Pros mentioned:Big screen
Rated 4 out of 5 stars
Sony 80”
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was vey satisfied with my purchase for Father’s Day! He loved this massive screen tv , good quality as well !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatherineR, Thank you for sharing your positive experience with the Sony X90L! We're thrilled to hear that your Father’s Day gift was a hit and that your father is enjoying the massive screen and good quality of this TV. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you cannot beat it! Great picture and serial control.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricardo,
Amazing! We're glad to hear we were able to give you a great deal. We always strive to deliver the best quality with our products. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 85” mounted TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase went smoothly, great TV so far. The TV has great picture quality and sound. Geek Squad installation was very professional and completed in a timely manner.☺️
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BetsyC,
Thank you for such a great review! We're glad to hear your enjoyable shopping experience. It's nice to know that you like the incredible picture, sound, and how your X77L TV was professionally installed by the Tech team. Thank you for purchasing Sony! - Kris
- Pros mentioned:Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great television with a great price. I would recommend this for everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hlgvt89,
Thank you so much for your positive feedback! We really appreciate your satisfaction with your new X77L TV. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Woth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv would definitely buy it again and again. Love the picture quality and sound quality. Super easy to install and set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ITDept,
Thank you for the 5-star rating! We're glad to hear that you love the picture and sound quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV - especially for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality, not quite as good as tip-top TV's but not that much worse and value for $$$ is far better. Controls are simple, I only stream and it's all set up for that and easy to add more apps if/when you want to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoctorJ,
Thank you so much for the 5-star rating! We're glad you like the outstanding picture quality, reasonable price, easy control and operation with your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Smart Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Pleased Great Picture and Sound for the Price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephS, we're glad you like the picture and sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great products great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new 85" Sony Bravia steals the show on my living room wall. I enjoy the picture and the sound quality of the Sony sound bar as well. Great products great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimJ, We are glad that you now have a great smart TV on your living room. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Big screen
Rated 5 out of 5 stars
Great tv but difficult delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful screen. It’s bigger than any other tv we’ve had but that’s what we wanted. Delivery wasn’t the best. It took them 2-3 time because of their policies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CMcD,
Thank you for the 5-star rating! We're happy that you found the best TV that perfectly matches your needs and expectations. We're sorry to hear about your experience with the delivery process. We always aim to deliver the best experience possible. We do apologized for the inconvenience caused. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen size and picture is fantastically clear. The sound is good but would be better connected to a sound system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user736822, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son who’s a nurse. He loves it. Clear pictures, easy to operate. He has even recommended it to a friend who’s looking for TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oak566, This is a great gift idea! We're glad you son loves the picture clarity and ease of use of his new Sony X77L.Your recommendation means a lot to us! With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television did not disappoint. It has great picture with clear details. The sound is amazing. Great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Djeny,
Perfect! Glad to hear you are enjoying the clear picture and amazing sound quality of your X77L TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BUY IT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV. It is definitely making my 1st apartment a Vibe. The picture is clear and paired with the LG Soundbar the sound is crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaquanP,
Thank you so much for the 5-star rating and recommendation! We're delighted to hear how much you love the outstanding picture quality of your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Great price. Easy setup. Easily integrated with a universal remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuck, Thank you for the positive review of your new Sony X77L! We're thrilled to hear that you like the great picture quality, price, ease of setup, and seamless integration with a universal remote. Thanks for choosing Sony! -Sam
- Pros mentioned:Big screen
Rated 5 out of 5 stars
Superball party time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its so big and yet so clear! We are really enjoying seeing details on movies we missed before!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaA,
Awesome! We're really glad that you are having a great time with your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I love my Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV. Great picture and sound. Easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, SoniaC! We are truly happy to learn about your satisfaction with the amazing picture & sound quality and ease of setup of your KD85X77L. Thank you so much for the love and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Rocky
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture, easy to setup and connect network
I would recommend this to a friendBrand response from SonyListens
Posted .Hi George,
Thank you for such a great review! It's wonderful to hear that you are enjoying the amazing picture quality, easy network connection and setup with your X77L TV. Thank you for choosing Sony! - Kris