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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 761 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 761 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85” sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks really nice a clear picture, good color quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeP, we're glad you like the picture quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    King p

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and picture great TV for the price I paid

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We're glad that you are satisfied with your new SonyTV, ThomasD. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv.. picture is amazing really easy to use. I love Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edgar, we're glad you love the ease of use and picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our tv The service was great! From the store purchase to the delivery and set up. We will purchase from Best Buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaniceS,

      Awesome! We're glad that you are enjoying the performance of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for the price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the 85” Sony. The color science and processing power of the chip are amazing. Could only be better if you coukd get the Sony OLEDs at this price for the size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austin, We are thrilled to know that you like the picture quality and processor of your new Sony BRAVIA X80K 4K smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. The deal was just right and it is everything I hoped it would be. Cannot go wrong with this Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesM, Thank you for the 5-star rating! We're glad to hear that your new Sony X80K worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    85 inch sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that we wanted in a TV and for a great price. Incredible resolution with very little dark shading. Absolutely breathtaking on football day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Teebird, That's awesome! We are glad to hear that everything that you wanted in a TV is in your Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85" This old thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good glad i did it never had a tv this big its a nice addition to the spot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrawFour, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Need Backlit Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television shows pretty good. The only thing is the remote is not back lit so you can’t see any choices in the dark on the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sporrttacular, We are happy that you like your new Sony BRAVIA 4K smart Google TV. We take all user input seriously and will make sure your comments reach the appropriate person, especially with regard to the remote control. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review concerns my purchase and installation and setup of our new television. The two Geek Squad guys were very knowledgeable, professional & courteous.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkU, We are happy that you are very satisfied with your Sony BRAVIA TV. It's great to hear that you were assisted well by our local dealer. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy our new Sony! I wish there was more 4k channels since the viewing experience is so outstanding! I would definitely recommend this device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonardC,
      Thank you so much for sharing an amazing review! We're really glad to hear your enjoyable viewing experience with your new TV. You can enjoy 4K and HDR content depending on the content source or type of device connected to your TV. Streaming services such as Netflix, YouTube, Prime Video, etc. provide a huge amount of supported content for 4K. You may also connect 4K compatible devices to the TV such as players, gaming consoles and streaming devices. For more information on how to experience high quality picture with your Google TV, please refer to this link: https://www.sony.com/electronics/support/articles/00245141

      In case you need our help, feel free to contact us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Playroom or Gameroom?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! The grandkids love it for the games, I love it for the movies!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoneyK, Thank you for the 5-star rating! We're very pleased to hear that you and your grandkids are having a great time playing games and watching movies on your new Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome feature and Totally worth it !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family love it !! Awesome feature with the great value !! Totally worth it !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuillermoF, we're glad you and your family love our product! Thanks for considering Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice thanks for the Sony young man that assist me that was at the store to educate me on the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorensaR, That's great! We are glad that you like your new Sony BRAVIA 4K smart Google TV. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was very easy to shop, buy and then pick up of the TV. I was pleased with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleF, Thanks for your feedback. We are glad to hear that you are pleased with your new Sony BRAVIA 4K smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company to buy and work with, did a fantastic job installation and very knowledgeable to explain workings of tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenkinal,
      Thank you for your valuable feedback! We're glad to hear your enjoyable shopping experience. Nice to know how the TV was professionally installed and how the technicians explained the TV's functionality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony and enjoy watching! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this tv!!! Goes perfectly on my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaA,
      Awesome! We're really glad how your new X80K TV perfectly fits on your living room. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. And your customer service helped me out alot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanD, Thanks for sharing your experience. We are glad that you like your new Sony BRAVIA 4K smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    TV and sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with our purchase at Best Buy. Everything is working as it should for now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisH, Amazing! Good to know that it's working great so far and that you're satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony 85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV is better than I expected. The display is incredible. No complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MsFed
      Fabulous! Here at SONY, we always aim to deliver the best quality with our products and great experience to our dearly customers. Your satisfaction with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US