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Customer Ratings & Reviews

Your price for this item is $1,519.99
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Customer reviews

Rating 4.8 out of 5 stars with 763 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 763 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customers service I purchase all my electronics from here

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LydiaG,
      We're glad to hear your enjoyable shopping experience! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for the 5-star rating and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    85 in sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv work perfect with my ps5 the color on the tv is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RafaelO,
      Awesome! We're glad to hear we were able to give you a good match for your viewing and gaming needs. This TV definitely works great with PS5. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    85” Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, all the bells and whistles are a big plus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fantastic, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is unbelievable! Paired with a Sony Playstation 5 using the 120mhz HDMI makes a world of difference, you couldn't ask for a better tv plus the addition of google tv to be able to use the same applications you use on your android phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexH,
      Perfect! We're delighted to hear we were able to give you a great match for your viewing and gaming needs. Your satisfaction with your new TV means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    This is the TV i want

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV since i got this TV i like it very much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ravi,
      Awesome! We're glad you love your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I’m impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first large Sony tv. I’m impressed with the picture and colors. I’ve had several large LG tvs which I thought were great, this thing blows them away. I also like the simple yet functional remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, excellent picture and sound. Only downside is that you are not able to download the Spectrum app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeS,

      Thank you for the purchase and 5-star rating! We're glad to hear that you like the picture and sound quality of the TV. Unfortunately, the Spectrum app is not available in this TV but you can cast it using your smartphone to the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv i never had Sony I was get Samsung I guess I staying with Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeG,
      You definitely made right choice! Your satisfaction with your new Sony TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 1 out of 5 stars

    Dont buy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! We have had this tv for only 2 months and now we have a big blue line going throught the screen!! This is a new tv and shouldn't be having this issue!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyB,
      Thank you for your time writing this review. We're sorry to hear the trouble that you are experiencing with your X80K TV. This does not happen often and definitely not the experience we want you to have. We'd like to help and do the best possible for you.

      Please try some solutions on this link to troubleshoot line issues with the TV:
      https://www.sony.com/electronics/support/articles/00032635?utm_source=glean

      We'd also like to make sure you are taken care of. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris Sony_US

  • Rated 1 out of 5 stars

    I'd like to like this TV but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to like this TV, but I am getting white "cloudy" effects on the TV whenever the screen goes all black, which is really distracting. This happens with whatever input and/or pictures settings I use. I will be more than likely returning this TV in exchange for another brand unfortunately.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjaa,
      We regret to hear that you are having image issue with your Sony TV. This is not the experience we want you to have. If you haven't returned your TV, please allow us to help and troubleshoot the issue. Kindly check these settings if it will resolve the issue.

      - Reduce the Backlight Level in the Picture Settings menu.
      - Turn the Light Sensor setting to On in the Setup menu.
      - Change the Power Saving setting to Low or High in the Setup menu.
      - Set the Picture Mode to Standard in the Settings menu.


      We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:


      We are sorry for the inconvenience and hope to speak to you to resolve this matter.


      Regards,
      Marco Sony_US

  • Rated 1 out of 5 stars

    Screen defects

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a lot of clouding out of the box. Especially when it is a white or light color screen.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tomb, we are sorry to hear that the TV came with a lot of clouding out of the box. This is definitely not the experience with like you to have. With love to help you troubleshoot your problem an turn your experience around.

      The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV. If you should find this affects your enjoyment, here are few adjustments that you can do to minimize this condition.

      Reduce the Backlight Level in the Picture Settings menu.
      Turn the Light Sensor setting to On in the Setup menu.
      Change the Power Saving setting to Low or High in the Setup menu.
      Set the Picture Mode to Standard in the Settings menu.

      Ref: https://www.sony.com/electronics/support/articles/00030311?utm_source=glean


      I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best "Bang for the Buck" in TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I'd like to establish that I am not a professional reviewer of items. I'm a firefighter and I was just looking for a good TV because my last one quit working (a 75 inch Samsung with a lackluster picture that only lasted 2 years before the display quit working). I spent about 12 hours researching televisions to find the best bargain. I won't bore you with all the specifications, I'll just summarize by saying that this is the lowest priced television that has the key features of the higher end models to provide the best gaming and viewing experience. I've had it for 3 days now, and EVERYTHING looks better on this screen than the last one I had. The picture is crisp, defined, and vivid. The 4k videos on youtube and the ultra HD movies that I have streamed from various services look amazing! I also am very impressed with the audio, I purchased it thinking I might need to add a sound bar at a later time, but the sound from the factory speakers is sufficient to keep me from having to do that. Another huge plus for this TV is the user interface. It's very intuitive and keeps me from having to add an Amazon fire stick , which was necessary on my previous TVs due to the hard to navigate user interface of those TVs. The remote is simple and easy to use and feels good in your hand, it just feels like it's made well. All of the things we watch look soooo much better, and it's hard to not talk about how good the picture is while we're watching lol. I'm extremely happy with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CurtisS,
      Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're really glad to hear your satisfaction with the exceptional picture, sound, features and overall performance of your new X80K TV. Here at Sony, we always strive to deliver the best quality and aim to provide a great experience to our valued customers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    A quick bigger snag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Qled 75 inch finally blew out and we needed something on the fly. We notice that this sony x80k tv was bigger and somehiw cheaper than our last tv so we pulled the trigger on it. I was meh at first because coming from a very good tv i was afraid of this one being washed out. However, it is actually more clearer and more detailed on top of being brighter somehow which can be too bright out of the box. I recommend using brightness anything under 10 and make sure you definitely fix the gamma to get really good blacks for a directlit tv. Dont let that fool you btw. Pros: -Big/cheapest -Detailed/clear -actually accurate colors -bright -easy to use -PRICE Cons: -Can be too bright (which aint that bad) -viewing angle sucks -lack of VRR -need to adjust the gamma (which is fine) -HDR is not its best but works fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mainly love the AirPlay mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it, especially the Screen Mirroring (AirPlay, I think it's called) where I can do Zoom calls with friends and family and share windows while I'm on my MacBook. The mic seems to extend to the TV, although sometimes it can be a little choppy, so I ask the speaker to slow down their speech as there tends to be a half-second delay (acceptable). I've only had this TV for a month, so no issues so far, quality is great, ease-of-use is pretty good, although my only gripe might be that whenever I turn it on, it asks me for my Google TV user and I have multiple accounts I use for YouTube, therefore I always have to select the main one -- however, it seems I can skip this step, but it's nevertheless a slight annoyance to be met with that Google TV user id screen every single time. The integration with YouTube and YouTube TV is quite seamless and I like the fact that there's a dedicated button for YouTube on the remote. I don't use it for much else other than watching sports, which is usually limited to 720p by the broadcaster (sad face). Have yet to try a movie or dedicated 4K sports in 4K, but even just watching a YouTube video that's designed for 4K is really nice, as there are many scenic ones you can play while you're doing work or something. So far so good...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichT, Thanks for sharing your experence. We are glad that you love everything about your new Sony BRAVIA 4K smart Google TV. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever bought

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this TV. You can really tell the refresh rate is better than the other TV's I have bought in the past. It makes the clarity to the picture so much better. I bought this TV 1.5 years ago, everyone that walks into our living room is impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Nice tv.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv. It is huge lol. The picture is really nice. I do wish that the tv had more than 4GB of space for apps though. I am constantly cleaning out the cache. This is a google tv, but not a google chromecast tv. So if you have googles nest cameras, you cannot watch them on this tv. Also I had to relocate the wall mount for this tv. It mounts at the bottom of the tv. Not the middle and mine is over the fireplace. My previous tv was a 70 in lg tv that mounted in the middle of the back of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality

    Rated 5 out of 5 stars

    Home Theater Feel!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this Sony 85" from a Vizio 55". I must say this TV is worth the price, especially being on sale. The TV was easily mounted to a full motion wall-mount. The TV comes with metal fittings in order to be able to use the wall mount screws into the deep grooves in the back. The TV instantly picked up and recognized the inputs for the TV: Playstation 5, Xbox Series X and Nintendo Switch. The use of Google TV and all the other apps is a breeze, From Apple TV, to Vudu, Hulu, you name it. From unboxing to full set up, it only took about one hour, not a lot of time for upgrading to a much larger TV. The only thing is that now I want to upgrade other things to make my set up better. I'll be looking into a receiver and a 5.2 surround sound system, at least.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheBigPlantain, We are happy to hear about your awesome experience with your new Sony BRAVIA X80K 4K smart Google TV. You chose the best brand. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Good TV for Consumers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this television for about a year and half. It was a good value for what I paid at the time. The color vibrancy and clarity is fantastic. It looks best in high lighting rooms; however, in dark room the tv projects blacks very brightly. It is a good consumer tv, but not perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Tv quality

    Rated 5 out of 5 stars

    Superior TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Also have 3 Samsung tv’s but this is my favorite. Have it hanging in my bar room. Very heavy a 3 man operation to mount. Worth the effort. Easy to operate. Have sound bars all the Samsungs but even in a large area the Sony’s built in speakers are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wiliz,
      Certainly, we enjoyed reading your remarkable review! Your satisfaction with the incredible picture, sound, and easy operation with your new SONY TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My SONY 85

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a defined upgrade from my Mitsubishi 3D 82 cabinet TV. Very happy with the picture, but not very happy with the sales manager at the Best Buy in Lady Lake, FL. They sold my first cash purchase out from under me as a sold item, due to later to be on sale. You wont regret the picture size, quality, and sound value.

    I would recommend this to a friend