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Customer Ratings & Reviews

Your price for this item is $643.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality, large screen, and affordable price of the 85" Class X85K LED 4K UHD Smart Google TV. Many customers rave about the amazing picture quality, calling it "great" and "impressive." The large screen size is also a hit, with customers saying they "love" it and that it has "beautiful full screen." Additionally, customers appreciate the TV's budget-friendly price, with one customer saying it's "very nice for the price."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 504 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv 85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv for the price size and picture is perfect sound is great to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CharlesC, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love our Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely LOVE our Sony TV. The color and definition is amazing. Remote is easy to operate, the volume level actually allows us to turn up the TV and here it well. Would suggest to anyone wanting a good TV built to last

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveA,

      Thank you for the purchase and we're glad to hear you love the color quality of the television. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    I Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Sony TV. So glad I decided to choose the Sony TV over the other brands. I didn’t know much about all the tv brands. But by far Sony is head above the best. Sony will be my #1 choice when I buy TVs in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeaMichelle, We are thrilled to know that you absolutely love your new Sony BRAVIA 4K smart Google TV. You chose the best TV brand. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this is the Holy grail of Sony this tv is amazing clarity is amazing the only bad thing is the tv sound but if you have a sound bar hooked to it that’s a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    ITS THE BOMB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 85” Sony it’s looks so nice in our theater room with the sound system, you just can’t beat the quality and the price, Outstanding I give this TV on the clock I would definitely give it 12 way to go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffMac,
      Thank you so much for an amazing review! We really appreciate how much you are enjoying your new TV. Nice to hear your new TV were a great addition to your Home theater setup. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Movie theater screen quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big tv, I had bought this tv open box, it looked really new and it worked just great nothing wrong with it. It feels like I’m at the movie theaters in my own home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Smart TV have served me well for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV with many many great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV with great display and amazing clarity. I love that this has 4 HDMI inputs and I've put each of them to use! The Google OS is very quick, and I love this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dealseeker, Perfect! Thank you so much for sharing your amazing experience so far with your BRAVIA X85K! We are extremely pleased you are enjoying the exceptional picture quality as well as you appreciate the various HDMI connections and smart Google TV features. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for purchasing the 85" X85K and for choosign Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is unmatched. Husband blasts his annoying games and terrorizes the whole family and dog. :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Absolute garbaúge.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orginally bought in the middle of October. Decent picture and sound quality (upgraded from a 6yo vizio) TV has had a boot looping issue for a month. Ive been troubleshooting it for the entire time while trying my hardest to get a decent answer from best buy support on what to do. All they do is send me to sony. Sony requires that I do everything ive already done. This is disgusting. I paid for the additional support...expecting....SUPPORT. Absolute last time I buy anything from BEST BUY. Possibly even sony for that matter but we will see how they handle this return. If I can't get a refund I'll take it to court. This is absurd. Also being treated like a child on the phone isn't fun either Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven, Thanks for reaching out. We're truly sorry for the inconvenience this has caused you. We'd like to review your case. You may reach us [email protected] with the following information : Case Number(if any):
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the KD85X85K:

      Again, we are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Craig Sony_US

  • Rated 5 out of 5 stars

    Sony 85” tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite tv at my home we enjoy movie nights

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrAguilar, We're very happy to hear this feedback! Good to know you're enjoying your new Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Loonies 85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Sony 85” in Spring Hill Fl The salesman was very helpful I’m very happy with the whole deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JasonL, Thanks for your feedback. We are glad that you are very happy with your Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box tv and it was a perfect purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonatahansO,
      Awesome! We're glad you like your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony Bravia 85" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony 85" TV. I wouldn't buy anything but a Sony. One challenge, since I didn't want to mount the tv on the wall, I had to buy a stand with a bracket and get rid of the tv legs!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ping, We are glad that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. We are sorry to hear about your concern. Using the supplied TV stand or hanging this TV on a wall using the supported wall-mount bracket are recommended when setting this TV up. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the quality of the TV, totally recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FernandaB, We are glad to know that you are very pleased with the quality of your new Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loove my new 80" TV and all the great features it has . My kids love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IdaliaD We're glad that you are enjoying the TV features. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    SMART TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sony smart tv, so far my family are enjoying and love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv and im very happy i would highly recommend yall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ToniaT, We are glad to hear that you love your Sony BRAVIA 4K smart Google TV and you are very happy with it. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sony 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture becomes blury when camaras are following running ball players

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelC, We are sorry you are having an issue with your Sony TV. If your concern is the blurriness of the screen when watching sports, you have an option to change the Picture Mode of the TV to Sports from the settings to change the picture quality according to the content you are watching: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html. Despite your concern, we are happy that you like your new Sony TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Should you need further assistance, you can email us at [email protected]. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    New Sony Tv… love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv the color is perfect and the size is perfect… fits good on our wall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newsonytv, We're glad to hear that you love this TV! Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thank you for giving the product a perfect rating! Jay Sony_US

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