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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 87 reviews

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  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 87 reviews
  • Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose Sony because of its natural looking skin tones and picture quality. I'm very hard to impress and I was impressed even after spending 4,000 dollars for a TV. Please go through all the TV's picture settings from Standard to IMAX Enhanced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OnSale55,

      We are honored to hear that the picture quality and natural skin tones of your Sony BRAVIA 5 have impressed you, especially as someone who is typically hard to win over! Thank you for making such a significant investment in our technology and for sharing your satisfaction.

      We really appreciate you trusting Sony. Enjoy your new viewing experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    98" Sony Bravia 5 Mini LED - Simply Magnificent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! An amazing picture and in-home experience for movies, sporting events, music videos! We mounted it on our stone fireplace above the mantel. While 98" seems super big in the store, when it got installed by Best-Buy on the recommended brackets, it looks just right! (We did have reinforced wood installed where the TV was to be mounted and no stone in this area since the fireplace was recently built.) We have been using it without any additional speaker system and it sounds good! The image on the bigger screen is crystal clear without any blurriness. Highly recommend this product for that in-home theater experience without the huge ticket price of some of the 98" + TV's on the market!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffF,

      We are beyond pleased to hear that your new 98" BRAVIA 5 has transformed your home into a true theater environment. It sounds like the installation above your fireplace was perfectly planned, and we are delighted that the crystal-clear picture quality and internal sound system are making your movies and sporting events so immersive.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is incredible. Picture is super clear and all of the apps etc are so easy to add. I was able to easily cast to the tv and Best Buy set it up for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieD,

      We are thrilled to hear that your experience with the BRAVIA 5 has been nothing short of incredible. We are delighted that you are finding the Google TV interface so intuitive for adding your favorite apps and that the picture quality is outstanding when it comes to clarity and detail.

      It is also great to know that you are finding it so easy to cast to the TV; we integrated Chromecast built-in and Apple AirPlay specifically to make sharing content from your phone or tablet a seamless, one-tap experience.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Elevated TV experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV we got is absolutely amazing. The picture quality is outstanding. We bought a compatible soundbar and subwoofer. I won't be going to a movie theater any time soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, JeffS!

      We are absolutely thrilled to hear that your new K98XR50 TV is absolutely amazing and that the picture quality is outstanding!

      It's incredibly rewarding to know that the combination of our stunning display and your compatible soundbar and subwoofer has created such a powerful, cinematic experience.

      Closing the door on the movie theater is the highest compliment we could ask for!

      Thank you again for choosing Sony!

      Best regards,Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    2nd one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, amazing picture. Easy to use and love the fact that it's a Google TV.Let's see if you that's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LawrenceC,

      We are thrilled that you’re loving the massive 98-inch screen! It’s great to hear that you're finding the picture quality amazing and the Google TV interface easy to use. By combining our XR Processor with thousands of precisely controlled Mini LEDs, we designed the BRAVIA 5 to deliver the kind of cinematic brightness and deep contrast that really makes a screen of this size shine.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 98”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Bravia 98” TV is exceptional. The picture quality makes faces look like real life. The on screen setup tools are easy to use along with the remote . If you want to bring cinema to your home this is the big screen to buy. Excellent product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ThomasH,
      Thank you for the fantastic review of our K-98XR50 TV! We are excited to hear that you find the picture quality exceptional and that it brings a cinematic experience right to your home. It's a true pleasure to know that the on-screen setup tools and remote are user-friendly, making your viewing experience even more enjoyable.

      The BRAVIA 5 is designed to deliver an unparalleled visual experience, with its stunning 4K resolution and advanced image processing technology. This ensures that every detail is crystal clear, making faces and scenes appear incredibly lifelike.

      Thank you for becoming a Sony customer!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    SONY 98" SMART TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great big screen TV to purchase, also had an excellent buying experience with a wonderful sales person Oscar at West Kendall store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MauroLescano,
      Thanks for sharing your experience with us! It brings us great satisfaction to hear that you’re loving your new K-98XR50 TV.

      Thank you for selecting Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the TV for about 10 days. Love the big immersive screen. Great picture although I'm not sure it's much different than other high end TVs I've seen. I have it connected to the Sony Bravia sound system so I cannot comment on the sound from the TV speakers. The free delivery and set up by Best Buy was great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lawguymn,
      Thank you for the 5-stars review! It brings us great satisfaction to hear you're loving your new BRAVIA 5 TV! We're especially glad the big, immersive screen and great picture are standing out.

      With features like its advanced picture processing and vibrant color reproduction, it's designed to make every viewing experience exceptional.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Giant 98” Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is one of its kind. The resolution is extraordinary. It connected to my Denon receiver with no issues. Sound management, screen management is straight forward. Day or night, the image is clear and smooth. So far no glitches. I use Playstation 4 to play movies, games. Sound and connection are flawless. Price is high. I was considering a throw-back projector which would have given me another 20 inches of screen. I went with Sony because setting it up and installation was a lot easier than a throw-back projector. It was also cheaper and because the TV is a Sony, it will likely last longer than any projector in the market (I still have a 40 inch Sony that I have used as a monitor that I bought 20 years ago). I also want to mention that I could have not done it without the GEEK SQUAD team who installed, offered advice and recommendations that were really valuble. To install this type of TV, you will need a solid frame to hang it from your wall and two people. Paying the GEEK SQUAD services it was well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Axelander,

      Thanks for taking the time to share your detailed review of the BRAVIA 5. We're thrilled to hear how much you're enjoying the extraordinary resolution and smooth performance. It's great to hear the TV connected to your receiver and PlayStation 4 with no issues, and we also appreciate you sharing your thought process on choosing a BRAVIA TV over a projector.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Visual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and great quality overall. For the money, i would recommend to anyone. 98 inches and wonderful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MitchB,
      Thanks for the recommendation! It brings us great satisfaction to hear that you are so happy with the beautiful picture and quality of your new 98-inch display.

      The BRAVIA 5 features our 4K HDR Processor X1, which delivers smooth, clear images full of rich colors and detailed contrast. Its massive 98-inch screen is designed with a sleek, minimalist bezel to keep your focus on the picture.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! The picture is amazing and, combined with the surround sound system, we feel like we’re in a movie theater!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JimS!

      We are delighted to hear that you find your K-98XR50 television to be a great television and that the picture quality is amazing!

      It's wonderful to know that when combined with your surround sound system, the visual experience truly delivers that immersive feeling of being in a movie theater.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best picture color !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures. My husband love it big screen. Very clear color I enjoyed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PongM,

      It is wonderful to hear that your husband is loving the massive 98" screen! We designed the BRAVIA 5 with Mini LED technology to ensure that even at this grand scale, the colors remain incredibly clear and vibrant, creating a true stadium or cinema feel right in your living room.

      Thanks for choosing Sony. 

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Love Sony Bravias

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The picture quality is amazing. My last few TVs have been Sony Bravias. I wouldn't buy another TV..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyC,

      That is fantastic to hear! We are thrilled that your 98" BRAVIA 5 Mini LED TV is not just a great TV, but that you find the picture quality amazing—a result of our XR Backlight Master Drive precisely controlling thousands of Mini LEDs for captivating brightness and contrast. Knowing that your last few TVs have been Sony BRAVIA models confirms that we are delivering the premium, reliable experience you seek, and we deeply appreciate your loyalty! Thank you for choosing Sony for your home viewing experience.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony 98 Bravia 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great the picture is really good. It feels like i am at the movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielG,

      It brings us great satisfaction to hear that your new BRAVIA 5 is providing you with a true cinematic experience right at home! We are thrilled that you are enjoying the incredible picture quality, which is made possible by thousands of Mini LEDs precisely controlled by our XR Backlight Master Drive™ to deliver captivating brightness and authentic contrast.

      Thank you for making Sony part of your home entertainment.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Clear and crisp picture! I highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyQ,

      We could not be more pleased to hear how much you are loving your new BRAVIA 5. Our engineers work tirelessly to ensure that every frame delivers that signature clear and crisp picture quality, and it is wonderful to see that dedication translated into a viewing experience you are proud to recommend to others. Thank you for trusting Sony to bring your favorite content to life.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    98” TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is very high quality. It has excellent sound and amazing picture. I really enjoy watching sports on it. It makes you feel like you’re at the game.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mrobert1,

      We are immensely pleased to hear that your new BRAVIA 5 is providing such a high-quality experience! We specifically design our TVs to deliver excellent sound and an amazing picture, and it is wonderful to know that the immersive viewing is making you feel like you are right there at the game. Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Mr Bajric

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv Picture Sounds Big Screen Everything about this TV is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamirB,

      We are thrilled to hear that you are enjoying your new 98" BRAVIA 5! It is wonderful to know that the picture quality, sound, and immersive scale of the screen have met your expectations for a perfect viewing experience. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Very nice 98 TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large and very good picture. Took a minute to get used to, but picture very realistic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesB!
      Thanks for your feedback! We are really happy to hear that you’re enjoying the large and realistic picture on the K-98XR50.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony 98' Bravia

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this tv! So much that we purchased a second one for pur theater room after the backlight in our 85 inch Sony that we had for about 15 years went out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CandyC,

      It's absolutely fantastic to hear such a wonderful story.

      We feel honored to hear your previous Sony TV lasted for about 15 years, and it's the highest compliment we can receive that you chose to purchase not one, but two new BRAVIA 5 TVs for your home! We're so glad to know you're loving them and that we could continue to be a part of your entertainment experience.

      Thanks for continuing to choose Sony!

      Sincerely,
      Jenn | Sony Social Media. Sony_US

  • Rated 5 out of 5 stars

    Large screen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad delivered and installed it. I have never had a TV larger than 55". This is great and perfectly fits my space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertH, thank you for your feedback! We are thrilled to hear that your new K-98XR50 is a great fit for your space.

      The BRAVIA 5 offers stunning picture quality with vibrant colors and sharp details, plus smart features like easy streaming and voice control to enhance your viewing experience.

      Thank you for becoming a Sony customer!
      Best regards,
      Estefany Sony_US

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