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Customer Ratings & Reviews

Your price for this item is $848.00
The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 336 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 336 reviews
  • Rated 4 out of 5 stars

    Excellent, compact mirrorless camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A6400 replaced an A6000, which I was very pleased with. I upgraded to the A6400 because of the advances in AF, mainly the addition of tracking and both human and animal eye focus. The animal eye focus feature does, at this point, require a simple online firmware update. The pros with this camera are it’s compact size and light weight, its excellent Sony APS-C sensor, very usable EVF, very good low light performance, and overall fine image quality. That, plus the advanced AF features, make for a formidable little camera. The downside is that it may be too small for larger hands, and definitely does not balance well with larger, heavier lenses. Although improved, Sony menus are not what I would call intuitive. The manual that comes with the camera is very basic, and really leaves much to the new owner to figure things out. Also, as with most mirrorless designs, battery life is relatively poor. So, if you're looking for a carry camera that doesn’t require a padded shoulder strap because of its weight, and want the image quality of an APS-C sensor, the A6400 may be a perfect fit. Just expect to spend some time with the menus, and a lot of time online figuring out how to set it up so you can take advantage of its many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, it is so great. I have had it a few times, and it never disappoints. I think the handyman, the lightweight of it, and the versatility of this is great. I will buy this over and over and over again, please stock these plenty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JarvisN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-13-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Sony a6400: A Portable Powerhouse for Brilliant Photography Rating: 5 out of 5 stars I recently acquired the Sony a6400 camera, and I am absolutely blown away by its performance and versatility. As an avid photographer, this camera has become my go-to choice for capturing stunning visuals in any situation. Here's why I believe the Sony a6400 is a top-notch camera worth every penny. Firstly, the a6400 boasts a stunning 24.2-megapixel APS-C Exmor CMOS sensor, delivering exceptional image quality and impressive clarity. Paired with the BIONZ X image processor and an excellent ISO range, it delivers sharp and noise-free images, even in low-light conditions. Every click produces truly breathtaking photos with accurate colors, striking details, and beautiful contrast. The camera's autofocus system is nothing short of extraordinary. Equipped with a remarkable 4D Focus system, including 425 phase-detection autofocus points, the a6400 ensures lightning-fast and accurate subject tracking. Whether capturing fast-moving action or snapping candid shots, it locks onto subjects with ease, enabling photographers to capture those fleeting moments flawlessly. One standout feature of the a6400 is its real-time eye autofocus. Be it animals or humans, this feature guarantees tack-sharp focus on the subject's eyes, capturing the essence of their emotions. In portrait photography, this functionality ensures that every shot is a winner, allowing for stunning portraits that truly come alive. Furthermore, the camera's 180-degree tiltable touchscreen is perfect for vlogging and capturing selfies. It simplifies composing shots from various angles, making it an ideal choice for content creators and social media enthusiasts. Additionally, the electronic viewfinder delivers a crystal-clear, real-time view of the scene, offering an immersive photography experience. The Sony a6400 is an excellent portable option for those constantly on the move. It boasts impressive battery life, allowing me to capture shots throughout the day without worrying about running out of power. Its compact and lightweight design is an added bonus, making it easy to carry and use for extended periods of time. Even in challenging environments, the a6400 performs admirably. With its durable build quality and weather-sealed body, it provides peace of mind when shooting under adverse conditions. This resilience, along with its ergonomic grip, ensures comfort and stability while capturing shots, minimizing the likelihood of fatigue during extended sessions. Lastly, the a6400 offers a variety of connectivity options, including Wi-Fi, NFC, and Bluetooth, enabling seamless sharing of images to smartphones, tablets, or laptops. Sony's companion mobile app allows for quick and hassle-free image transfers while providing remote control functionality, further expanding the creative possibilities. In summary, the Sony a6400 is a remarkable camera that truly excels in various photography genres. From astonishing image quality and superb autofocus capabilities to its compact size and robust build, every aspect of this camera is finely tuned to deliver an exceptional photography experience. If you're a passionate photographer seeking outstanding performance in a compact package, the Sony a6400 should undoubtedly be at the top of your list.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi barsorcerer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are very happy with the camera's performance and versatility. It's also great to hear that you found it as an awesome camera. We appreciate all your wonderful comments about this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-6-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The best new camera!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It has everything you need and you can take it everywhere for the perfect size it is. This is my first camera I am so happy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbelP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-4-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A great camera to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony a6400 is a great choice to start photography. I did my own research before purchasing my 1st camera. I compared Sony a6400 to other cameras that have the same price point before making this decision. I am happy about the decision I made. I am learning new things day by day with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NipunK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-5-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony and my firdt Mirrorless camera and I have to say I am very pleased. The camera is light, well built, easy to use and very very fast. also shoots video in 4K. Its an older model but an excellent choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smoke362,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are pleased with it and found it as an awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-13-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Nikon user in the past. It has been a long time since we purchased an updated camera, and decided to give Sony a try. I am quite impressed with the ease of use and most importantly, the quality of the images I am receiving from the unit. I highly recommend this camera for anyone out there looking to get into nature photography. The animal eye tracking is simply amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Spiroski,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the quality of camera, and look forward to seeing what our customers create with our products. Your review will help others with their decisions.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera for sports or for any kind of photography It’s very easy to use and extremely smooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-3-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been researching cameras to use for personal use and i absolutely love this camera. Its user friendly and takes amazing pictures. I have never had a camera before and I would 10/10 recommend this one to anyone wanting an intro camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DestinyG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-10-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! It's light and takes amazing pictures. I used a 35mm prime lens with it, and I love all my shots. Definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mrsobewan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILCE6400 camera. We're happy to know that you really enjoy using our camera together with your prime lens. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      12-6-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Solid camera for all levels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for all levels of photo and video. Small and light with all the features you could ever need. AF is fast and quite with multiple lenses. I bought an open box item for $750 and it was basically brand new with a couple hundred shutter uses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GnarkillonYouTube, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its autofocus performance and lightweight design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, shoots great. Great quality camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KayleyP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-27-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Travel Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera, great for travel, small, compact, takes amazing photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Slider99,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great travel camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-6-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already taking beautiful pictures. Great software. Easy to carry and to build a better portfolio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LOLO,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you liked the camera as it captures beautiful images. It's also great to hear that liked it easy-to-use interface and small build. Thank you for choosing Sony!

      For any questions or concerns, you can reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great all around camera for advanced beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one. Saw it opens box for almost 200 cheaper. Made sure it was clean and it was. Already used it for paid gigs. So paying itself off as we speak. Can not say enough about this camera. Even after the newer models are out. This camera holds up to its bigger bro the a6600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera after switching from dslr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video capabilities. The eye focusing is superb. Been using dslr for years and im happy i got this a6400 as my first mirrorless camera. I bought the body and got the 18-105mm f4 and f1.8 50mm. For general photography, the package is highly recommendable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best APC camera in my modest opinion.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the APSC line up. I used to own the 6400 and the 6600. Big difference when it comes to autofocus performance, it locks on to the target very accurately. The AI processor makes it a fast a super to select the target.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlainG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and consider it as the best APSC camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-10-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, this camera makes photography so much fun, I would definitely recommend it to people that are into photography

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LosEdyy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved the camera and found it as the best camera ever. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-12-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony for the win again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, I bought it as a back up to my A7Sii . I like the small body. It’s like a little toy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jwalk,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-27-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sony a6400 Take beautiful pictures and perfect size on hand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThongDang,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US