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Customer Ratings & Reviews

Your price for this item is $1,248.00
The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 723 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.6 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 723 reviews
  • Rated 5 out of 5 stars

    Great product for the money!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent starter camera, main useful points is 11 FPS shooting, auto focus tracking great for video and high movement (kids). Great photo quality, look up a guide for best settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience! Sony_US

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly for the beginner like me. Its compact size and versatility make it great for on-the-go shooting without lugging around heavy gear. Also offers 4K video. Loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuyogM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-25-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A6400 THE BEST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my camera. Its my hobby and this is the first camera I bought. Excellent photos, excellent videos, easy to share photos to my Samsung S23 Ultra. At first I found it hard to use it, but day after day I learned most of the settings. I definitely recomend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Onii, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the A6400 camera. We are glad to hear that you think our camera can produce excellent images and videos. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn 4-22-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My fav as of now. ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooooo what can I say. I’m in love with the quality overall, I’m an amateur, I bought so many lenses already for this camera, I love the quality of the pictures and video. If you record videos like me, get the Sony small microphone, it will be a huge change in the quality of the video sound. I used sigma lens 30mm on these pictures posted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to provide feedback, and review the ilce6400. We hope you continue to enjoy it. Amy Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera. Full frame would definitely be an upgrade but I think this is the best camera that is not full frame.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FlexNXS, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera for pictures and video. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (01/05/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera For Beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera for a family vacation in the Caribbean. I was able to capture all our special moments. It had a flip screen which allows you to see exactly what your filming. Surpassed my expectations, might even take up some photography classes just to maximize my understanding of all the features of this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    My sonyA6400 purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first arrived at Potomac yard I wasn’t sure what lens to use but the worker helped me decided she talked about every key factor of the camara and convinced me and I’m glad I did. When I went to go pick it up at a different location I showed proof purchase and showed my ID and the process was simple because the workers are polite to you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DilmaA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are satisfied with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-2-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    It’s Pretty Great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shoot video and photos both semi-professionally and as a hobby. If you’re looking for a great all around camera, this is it. There’s no in-body image stabilization, the high ISO performance is just okay, and the RAW files in post seemingly wont hold up as well as my canon’s did. The menus can be a little intimidating. Oh, and the SD card slot is right next to the battery instead of on the side where it should be. All that said, it still takes a great image, is light, compact, and has autofocus that’s superb in plentiful light, but is absolutely awful in lowlight. Even though I’m planning to upgrade to a dedicated video camera soon, I’ll still be keeping this as my main stills camera. Oh, and the lens it comes with is pretty great as far as kit lenses go. No complaints there. Attached photos were all taken with this camera and either the lens it comes with or the Sigma 30mm f/1.4 and developed in Lightroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My point of view for this camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk if I'm not used to this camera but I feel like sometimes the quality looks good sometimes idk .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WildjanaV, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. I recommend to keep playing with the camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/16/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Honestly though!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An older camera ,released in 2019 , as a “mid teir” camera, but is underestimated in terms of performance, upgrade ability, and overall build quality! This is my first camera, and I don’t plan on making it a career so to say, but I do explore my hobbies professionally ; and this camera respectively allows me to do that. In summation after time of personal use as well as further research, after purchasing, this camera, I conclude any person, competent enough to use their thumbs and index. Fingers can put Together a professional portfolio branding and establishing themselves as a worthy employee, photographer of any status. let alone not to mention high quality, hobby art from the sensor and lenses compatible with the a 6400 it’s awesome and worth what I paid brand new full price in 2023 and I’ve only had it about a month or so now, but to me very worth it it’s just fun and it’s Sony …..and I’m a Sony fan Boy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to know that you find our camera worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-11-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Nice bang for your buck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my a6400; little bit of a learning curve but nowadays video tutorials and other learning resources are plentiful online. Face detection and eye detection is fantastic. No onboard stabilization but I have a few lens with stabilization and I usually use a tripod or gimbal so this hasn’t been an issue for me. It’s a nice companion for my a7iii and it’s nice and small which has been great for travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichtheBassPlayer, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    I LOVE it! Top notch quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this camera! I do a lot of virtual work as an ASL interpreter and I was looking to upgrade my webcam. The Sony a6400 is a perfect fit for me. Not too complicated to setup once I watched a few youtube reviews and the quality is undeniable. I’ve even used it to record some interpreting “how-to” videos and I’m very satisfied with the quality of how they turned out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear that you are satisfied with your A6400. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Simply amazed with what this camera can do!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camera and I can say that it is very easy to use. I am still learning the manual modes but i was able to take some pretty amazing pictures using the auto mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harsh, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is very easy to use and has many features. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great stater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive been getting into photography and its taken over my life, i use this camera for a lot of car related pictures and videos and all customers are satisfied with them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi riley, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-10-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Nicest camera I have ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera. It’s very light and takes great pictures. I’m still learning what all it can do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. If you want to learn more the Help Guide for the A6400 is available on our website. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Rated 5 out of 5 stars

    Just perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I got more than my monies worth! I was looking at a A7iii, but couldn’t afford that just yet. This camera makes me feel like I’m not missing much of anything! Beautiful image quality and spot on focus! Very little editing needs to be done with the images from this thing! I attached a few samples; I was very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photographer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing camera handles everything I need videos too pictures It has helped me capture a lot of family photos for the holidays and start my photography career/ journey

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HasaanE,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera amazing and its been your reliable companion. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great First Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camera. I plan to make YouTube videos with it. I’m still just playing around with it and trying to learn everything there is to know with the camera, but I do love it. The build quality is great. It shoots video in 4K and snaps some amazing daytime photos. Low light shots are a bit of a let down, and image stabilization is not as good as some of the higher end Sony’s. There are a lot of complaints about the menu, but honestly I don’t have a problem with it. Overall a great learning camera with a lot to grow into.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HirschM, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are loving your camera for filming YouTube videos! -Nick Sony_US

  • Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it every day we use to capture our new baby photos, we bought two days before his delivery and we have been useing it since than. Almost one year of use and it did not disappoint once.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello YashD, Thank you for sharing your experience with us on this camera. Its so wonderful to know this camera has performed perfectly in the important task of capturing your baby's memories. We're happy to hear it was user friendly for you in such an important time of your life. We hope you continue to enjoy the camera with the 18-135mm lens perfect for various situations as your baby grows. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great product, Sony a6400!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, very attentive collection and the camera is in perfect condition! nothing negative, the camera helps me in my work and I'm happy with it. I would definitely shop at Best Buy again :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad to hear that you are happy with your A6400! Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

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