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Customer Ratings & Reviews

Your price for this item is $1,248.00
The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 723 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 723 reviews
  • Rated 5 out of 5 stars

    AMAZINGGGG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this camera, I use it for panning shots at C&C and they turn out amazing. It does what it needs to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madison, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes prettt good pictures, not to good low light but for the price that is expected. Battery life is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshM, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-18-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a nice camera and very worth it i would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarrisS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're happy to hear that you find our camera nice. It means a lot to us that you would recommend it.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my old camera, to the Sony A6400. I am very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaMcCollum,

      Sony commitment to customer satisfaction is our top priority.


      Thank you so much for your feedback! We're thrilled to hear that you are very pleased with your Sony A7RIV camera. We take great pride in crafting top-notch products, and it's always fantastic to know that our customers are enjoying them.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Samsung gang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality for the price i love it sony is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonahV,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera and kit lens. We greatly appreciate your feedback. We're happy to hear that our lens and camera made a positive impression on you.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this camera. It’s fast, battery last long for taking pictures, and quality is amazing. I’m happy with this purchase!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaVu, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome and meet the expectation for personal use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RabinS,
       
      Thank you for sharing your feedback about the A6400 camera and rating it 5 stars. We are glad to hear that you found it awesome and met your expectations.
       
      For any questions or concerns, you can reach us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Sony Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest Camera I’ve ever invested I love you Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you found it to be the greatest camera you have ever invested in. Thank you for choosing Sony.

      For any questions or concerns, you can reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my boyfriend bought this camera to take pictures of hunting and our adventures in the woods and we absolutely love it!!! The greatest purchase we have ever bought to capture all of our precious memories together!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KelsieP,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're happy to hear that our lens made a positive impression on you and that this has been your best purchase ever.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle 10-10-2023

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great Start up Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the camera is great. I gave four stars because Sony’s menu system can be a little tricky to get the hang of for beginners. Other than that it’s great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My recent purchase was a camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to be a good camera. I've only had it for a short time, but so far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for taking the time to provide feedback. We appreciate your positive comments and are delighted to hear that you are satisfied with your new camera.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Canera Excellent Customer Seevice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Excellent Customer Service. The associated knew all about the camera and recommendation were great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvonneC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-4-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is perfect if you are a new user or if you are a professional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Ally1124!

      Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony.
      ~Zac Sony_US

  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera if you want to upgrade but flash pictures I take pictures always have shadows even when adjusted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amanda, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We appreciate you honest feedback as it will help us keep improving future products. Thank you for choosing Sony. -Linda 07-18-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item and the person who helped me pick the item was very helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DierreN, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-10-2024 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fist sony camera and I am loving it, It has a lot of great features, can't wait to learn everything about it, would've been good if I was able to use the camera with or without the 18-135mmf/3.5-5.6 lens, I wish I could carry with me in my purse without having to use the big lens

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azulcrema, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this sony, definitely user friendly and worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mohe, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its user friendly design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Sony a6400 with 18-135mm Lens Review*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Sony a6400 as a gift for my wife, and it has turned out to be a great entry level camera for everyday use. The 18-135mm lens gives her plenty of flexibility. She can capture wide shots at the dog park and then zoom in for clean portraits without switching lenses. The camera focuses fast, which helps a lot with dogs running around. The colors look natural, and the photos come out sharp even in quick moments. For portraits, the lens has a nice look and the camera’s eye autofocus makes it easier for her to get good shots without having to think too much about settings. She has also started experimenting with short 4K videos, and the camera handles that well for a beginner. The controls are still simple enough that she is not overwhelmed. Overall, it feels like the right mix of quality, ease of use, and room to grow. It has been a solid gift and a great way for her to get into photography. My confidence level is high.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete716,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st camera purchase ever so I'm new to this but this camera is great. Nice feel. Not too small or big. Great weight. Photos are crisp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gundamgas, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-9-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A6400 is a compact, powerful mirrorless camera that delivers excellent image quality, cutting-edge autofocus, and strong 4K video performance. With its 24.2MP APS-C sensor and fast Real-Time Eye Autofocus, it excels in both photography and video, vloggers would love, content creators, and hobbyist photographers. The 180° flip-up touchscreen and microphone input make it especially appealing for self-shooting, while its rugged, weather-sealed body adds durability for travel or outdoor use. While the A6400 lacks in-body image stabilization and a headphone jack, its strengths in autofocus tracking, sharp 4K video (with no recording time limit), and compact form factor outweigh those limitations for most users. The menu system can be dense, but it's highly customizable, and battery life is decent with options to power externally. Overall, the A6400 has tremendous value for creators seeking a hybrid camera that performs exceptionally well across both stills and video. All in all, I'd recommend to a friend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshuaF, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/30/2025) Sony Social Support Sony_US