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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 547 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV as a top-tier camera, praising its exceptional camera quality, overall performance, and user-friendliness. The auto focus, resolution, and array of features also receive positive feedback. However, some customers have expressed concerns about overheating issues, battery life, and the camera's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 547 reviews
  • Rated 5 out of 5 stars

    An all round camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this camera for about a month now, and I’ve encountered a couple of issues. The most significant one is that the viewfinder doesn’t turn on. I found a workaround by closing the screen and moving the lenses, which seems to resolve the problem. Another issue is that the camera turns off when I’m outside. I’m not sure if it’s due to overheating, but I doubt it since I don’t use the camera for more than 10 minutes at a time. However, these issues don’t usually occur, but I’m concerned that they might happen during a work shoot. Despite these problems, I’ve thoroughly enjoyed using this camera. I understand why this camera is highly recommended. It takes great pictures and video, and everything is straightforward. If you’re unsure whether you prefer video or photography, this camera offers a great all-around solution.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Greatest All-Around Sony Mirrorless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has really bat it out of the park with this one! They improved on every single aspect of the a7III and this even rivals what the a7sIII is capable of. I chose the a7IV over the a7sIII because of it's versatility. It has a good mid-range sensor with a higher pixel count than the a7sIII, which makes it good for taking photos. It also has all the great cinema-grade features capable of creating cinematic content and indie films. On top of that, the addition of the new articulating screen and the ability to connect to a computer without a capture card really helps make this a one-man video producer's dream come true!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattLHahn,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're thrilled to hear that you're very satisfied with the features added and improved on our new camera. Our Team strives to develop high end products to meet the evolving needs of our customers.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Performance and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. Definitely a phenomenal upgrade from the sony a7iii. Better and quicker autofocus, love the screen being able to swivel which makes a huge difference when holding the camera in different angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality use it more than I thought I would. Also, the sales team was amazing walking me through the process.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best midrange camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of picture and video of sony and its so easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patrick23,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera to be the best and very easy to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-25-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy - an excellent purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I expected from this camera; Very happy - an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing. Needed an upgrade from my a6700 and this one is it. The image sensor and autofocus make getting clear images easier than ever and the customizable buttons allow me to configure the camera to my liking and never miss a shot. I brought this on my trip to the UK and it really was a game changer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nickl, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-29-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, one of the best investments I’ve made. Was skeptical of the pricing at first but man never had something more worth it. The significant difference between this and cheaper camera is great as-well as the difference between it and a phone camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RackeemJ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-2-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A7IV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Light, great for travel, quality images are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    well-built camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, the a7 IV's 33-megapixel full-frame sensor delivers stunning image quality with exceptional detail, dynamic range, and low-light performance. I get compliments on my work all the time. The picture below doesn't do justice because it won't let me upload it in high resolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and that you are impressed by the quality of the images it captures. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-14-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the sony zv-e10 to the A7IV and it has been a massive step up. This camera is very high level for the price. The camera has more than enough megapixels to crop photos and still keep them very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony A7IV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hybrid camera on the market for the price! I just love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Review of sony a7iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the quality of the photos but it shut down twice on me while setting up the custom buttons. I also have been seeing a lot of videos having problems with the shutter not opening and being damaged

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    SONY A7 IV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great hybrid camera for photography and videography! This is a great all rounder and provides a lot of value for the price. SONY makes great specialty cameras as well so if you don’t need the versatility, I would look at their other cameras. R series for photos and S series for video.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A7iv 10/10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest cameras ever made by Sony! I love it. Great for pictures and video. It’s a good hybrid camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a7iv Camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is my bread and butter when it comes to my photography I am happy with how it performs I wanted a high end yet a good entry camera and this well exceeds my expectations. Would recommend for any one looking to get a Sony camera full frame

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RupertV,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We are glad to hear that our camera had been a reliable companion for you. Your positive experience encourages us to continue delivering exceptional products.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony and Bestbuy always make me happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this Sony A 7IV from Best Buy and had a positive experience. The item exceeded my expectations, and the purchasing process was smooth. Kudos to Best Buy for great service and delivering on their promises!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusH,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to know that our camera meets your expectations. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-11-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, what more could I ask for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, 33 MP is clutch, big upgrade coming from Sony A6400

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has given me a chance to have a hobby ans work on the side its a starter camera for me im really enjoying it and the people im working with like the quality real good looking to upgrade in a few years im happy to learn with my first camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FernandoR,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to know that you're satisfied with your first ever camera and that you had a great experience with it so far. Thanks again for trusting our brand. Happy Shooting!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phenomenal camera used for brand campaigns

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a phenomenal camera for videos and photos. As a content creator, I use it primarily for create IG and TikTok posts when I want to shoot campaigns for brands. Gives a significanlty better quality for paid campaigns than your average phone. Of course you have to learn to use it well

    I would recommend this to a friend
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