Main Content

Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV as a top-tier camera, praising its exceptional camera quality, overall performance, and user-friendliness. The auto focus, resolution, and array of features also receive positive feedback. However, some customers have expressed concerns about overheating issues, battery life, and the camera's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 543 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing camera for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a sports photography looking to add a few more video shots and this camera is amazing. Definitely one of the best hybrid cameras. Great autofocus, has the flip out screen and utilizes a full size hdmi. You can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Canon user for some time. After a research I decided for Sony. Until now I have no complaints, the image quality exceeds all my expectations. All the features are amazing. Is a little heavy with the Sony 24-70mm 2.8. Also use the Sigma adapter for my Canon lenses and work very wrll, no complaints at all. I am very glad with my selection on this camera, I have no regrets about this purchase and recommend this camera 100%.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing. Thank you for sharing your feedback. We're happy to hear the switch has been seamless for you and that you are enjoying the Sony A7M4 with the 24-70mm F2.8 GM lens. We strive to design cameras with great features and quality. Its great to hear you would recommend this camera 100%! Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 10-12-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent Value, some concerns with SONY QC this time

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the camera is solid. I previously had an a7iii, from which this is a huge step up. The unit I received had 3 dead LCD pixels (stuck green), which is unfortunate for SONY quality control, but not best buy's fault. 33mp photos look great, and you have great video codecs of 4k60 XAVC S-I, but for video the sensor readout speed is pretty atrocious (nearly 30ms), so any handheld or whipping will look sloppy and jello-like. The sensitivity is also not great, especially if you are shooting in LOG and need to overexpose. The EVF is nice, locking mode switch, top dial, and flip screen are all great. *FD: I returned this unit because of the defect, and best buy handled that properly, so I gave 4 stars.*

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Hybrid Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a beginner stepping into the world of photography, the Sony A7 IV has been an exciting and sometimes overwhelming experience—but mostly in a good way. This camera is packed with features that, while advanced, still feel accessible once you start getting used to it. The image quality is incredible. Even with just the basic kit lens, my photos look sharp, colorful, and professional. The autofocus system is one of the standout features for me. It tracks eyes and faces automatically, which makes taking portraits or action shots much easier—I don’t have to worry about focusing manually or missing the moment. The camera has a lot of buttons and settings, which can seem intimidating at first. But once I spent some time watching tutorials and experimenting, I started to understand how much creative control it gives. The menu system is improved from older models, but still a bit confusing at times. Fortunately, there are customizable buttons, so I could set it up in a way that made sense for me. I’ve also started experimenting with video, and the 4K quality is stunning. The flip-out screen makes it super easy to record myself or get creative angles, which is great for vlogging. Overall, the Sony A7 IV might be a bit pricey and advanced for some beginners, but if you're serious about learning and want something you can grow into, it’s an amazing investment. It’s helped me improve quickly and made photography more fun and rewarding.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Full fram camera! Perfect for both Cinema and photography!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Killer Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera. The sale that I got it on made it even better, but sale or no sale, this camera is a beaut. Feels great in your hands (I’m 6’6” and have large hands), the image quality is terrific, clean, sleek feel and look, and just a sturdy product. Cant recommend this enough for anyone wanting to step up their camera gear game. The Sony lens ecosystem is also vast, so there will be absolutely no trouble finding decent glass without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been one of my best purchases to date! Lightweight, amazing quality, easy to use/learn & customize. Best of all is the battery life - does laps around other brands! Highly recommend! Been using it for over a year now for weddings & engagements and I can’t picture going back to any other brand I’ve used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you loved it as it is lightweight, has an amazing quality build, and is easy to use and customize. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best hybrid camera out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for photography and video! I use this as my main camera now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Must read AI, and 7K sensor explained

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning imagery, this mirrorless camera is the best I’ve try amongst multiple brands. The AI autofocus nails it every single time, nothing important out of focus. The LOG and other picture profiles for videos are incredibly amazing and a lot of room for color grading. But if you don’t want to color grade or don’t know there are profiles that look amazing right off the camera. Battery life is good, and something not many explain around; this camera has a 7K sensor , so your 4K video is what we videographers call “oversampled 4K” is like an ultra quality 4K

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and its great features. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for entry level professionals. Easily able to shoot portraits, weddings or anything else at a professional level. 33 megapixels is kind of the sweet spot for photography where you still get enough detail for basically any print you may want to throw at it yet the file is size isn't unbearably large enough to slow your workflow down or fill up your computer. The lens selection with the Sony e mount system is just unmatched too. All around great camera for the price, if you need more megapixels maybe for professional landscape photography the a7rv is another great buy but honestly this camera is almost as good even being a couple years older. No regrets at all with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic Camera

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned several Sony Cameras, this is by far my favorite. The A7IV has the right amount of MP, when you have too many, like the R series (I have the RIV) you will find a lot of noise in your photos, heavy files and slow down your processing time. The screen is perfect for an hybrid camera, all in one photo-video.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Creative Powerhouse. Worth Every Penny!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha 7 IV is not just a camera its a creative revolution. From the moment I unboxed it, I knew this was something special. The image quality is breathtaking, with stunning detail and color straight out of the camera. Autofocus? Lightning fast and scary accurate, even in low light! Whether you're shooting highend video or capturing once in a lifetime photos, this full-frame mirrorless marvel delivers professional results with ease. Its intuitive, powerful and inspiring. Big thanks to Best Buy for the smooth, fast delivery and unbeatable service..shopping here made the experience even better! If you're on the fence, just jump..you will thank yourself later. Easily the best tech investment I have made in years!

    I would recommend this to a friend
  • Pros mentioned:
    Auto focus, Resolution

    Rated 5 out of 5 stars

    Near Perfect Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has so many great features and updates to the Sony ecosystem that there is very little to actually want this to also have as a feature. It’s a perfect hybrid camera especially something that’s not super focused in a particular niche. I’ve upgraded from the A7RM3 And a lot of the things that I wish would be an improvement this camera has. Amazing auto focus, great resolution, and awesome video features. I was originally a Canon shooter and this new upgrade further solidified my investment in the brand with Sony and I am glad of the choice that I have chosen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are satisfied with the performance and features of the ILCE7M4 . Thank you for the review, and for choosing Sony. Amy. Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera with few faults! Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony mirrorless camera. I've been a professional photographer for decades, now retired. This is the best camera I've ever used. And I've used a bunch of professional cameras over the years. The body is solid, fast, and the menu system is remarkably capable. All of the customization of the buttons is truly mind-blowing. The accuracy of the autofocus is better than anything I've ever used. The image quality is the best as well. I could not recommend this camera more highly for those of use who don't need 30 frames per second. The one weakness of this camera is that the maximum frame rater with the mechanical shutter is 10 fps. And if you use the electronic shutter, you do not want to shoot sports. I'm just fine with the speed. Otherwise, this is a camera that for the current price ($500 off, it's successor is due out before the end of the year) it's an outstanding value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A7IV Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible camera, does everything i expected it to based on my research. Went with Best Buy cause of their 4 year coverage and didn't want it shipped and sitting on my door step. Pickup was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Hybrid Camera for Photo and Video

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic image quality for both photos and video. Autofocus is fast and reliable, including eye AF, and the dynamic range gives plenty of flexibility in editing. The camera feels well built, easy to customize, and performs great in low light. Battery life is solid for mirrorless, and overall it’s an extremely versatile camera that works well for travel, photography, and video. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricF, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as an incredible camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-31-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Frustrating and Amazing at the same time.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much about it's video capabilities. I mainly bought this camera for video but wanted to have a good camera for photos as well. Coming from a GH5s the Sony A7 IV is pretty amazing. Better video quality, excellent autofocus and man that shallow depth of field is pretty special with my f2.8 16-35mm lens. No focus breathing is pretty special too. Low light is really exceptional even when I tested it against an A7S III that I almost bought. The color is really good and I like how the colors seem more true to what you are filming in a rec709 setting vs my GH5s, the GH5 and GH5 II I tested against it. I like it much better in comparison to the A7S III too. I love the file size of 4K 24p too at 100mbps vs. 150mbps with Panasonic as well. This will save a lot of space on my computer. On top of this there are soo many cool lens options. But then there are all these frustrating things I have to deal with when using this camera. 1. If you film with 2 SD cards recording simultaneously it overheats in about 40 min in a 70 degree room. Even when the overheat setting is set to high. I had to switch to 1 card recording and lost my redundancy. At least it won't overheat now. I would be more than fine to see a little larger build so it would regulate heat better. 2. You can't use an external monitor and the on camera monitor unless you turn off the settings display on the external monitor. This means you can't see record, mic output etc. I had to get a cheap monitor with an HDMI out to get 2 screens to display the settings so I can change settings on the cam and also know what's happening when I film myself. 3. In the saved settings I can't just go in and set the white balance. I have to go into M or P or A to set the white balance and save it. This is far from ideal. Not being able to record simultaneously with 2 SD cards is almost a deal breaker for me but man the video quality and autofocus is sooooo good its hard to part with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A 7iv mirrorless camera..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony A7iv camera I’ve purchased from Best Buy, one has a Sigma 70-200 2.8 lens and the other has the new Sony 50-150 f/2.. These are simply put… AMAZING CAMERAS.. The images are just beautiful and the menu is not that hard to navigate.. I’m more than impressed and happy with these purchases, especially when Best Buy has their sales going on!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Resolution

    Rated 5 out of 5 stars

    Hybrid Shooter's Dream

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to be my secondary photo body (to my a7riv) and my main video body. I have used it weekly for a few months and have had nothing but good experiences with it. Updated menu system and new customization options are both wonderful additions. The body itself is ergonomically perfect. 33 MP is a great sweetspot providing some cropability while keeping file sizes manageable. Shoots great video as well, even with 4k 60 being cropped. I would gladly give up uncropped 4k 60 and 4k 120 (offered by the a7siii) for the hybrid ability to shoot 33mp images.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Very good camera, but overpriced

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First i want to say, i use cameras for professional commercial work and personal use. I'm not a brand loyalist in any way. For work, they are tools. My go to mirrorless camera for smaller commercial and private jobs has been the Fuji XH2 since it came out. The specs are perfect for my work, and clients are happy with results, as am I. Ive never been into fuji cameras, but the XH2 checked all the boxes i need and is quite honestly a beast gor the price. I've never liked sony cameras for professional work. My experience in the past was not good. They'd overheat and have too many issues. I loved using them, and loved the quality of photos and video i could get out of them, but i just couldn't recommend them for professional use, and I'd always end up returning or selling them. I took a chance on the A7iv after the popularity of the A7iii. My immediate thoughts were... i love the feel of the sony. Theirs just something about it that makes it feel good to use. Maybe the ergonomics are perfect for my hand. Its easy to use, although the new menu system takes a second to get used to. Quality output and autofocus are exactly what you'd expect from a Sony. But, 4k max internal recording, vs lower cost competitors offering 6k and 8k is disappointing at this price. 120fps vs 240fps offered by lower cost competitors. Crop to apsc from full frame for 60fps, 120 etc. I mean, it is a great camera, but on paper it pales by comparison to lower cost cameras out their. So why buy one? For a fullframe camera at this price i honestly see no "bang for the buck" less expensive cameras ie less expensive overall systems cost less and offer more... in some cases more means double. Which is crazy. But, what the a7iv does offer over those is... Superb autofocus, and autofocus tracking. Great lowlight performance with better pixel density than competitors. Full frame depth of field. Now, i rarely use autofocus for professional work, so that is really nothing to me. All modern cameras have great autofocus for photography and offer great focus assists. But, i have never found a perfect autofocus system ie a system that would somehow know exactly what im trying to focus on. So manual is still king for a strong majority of my work in photo and video... yes even with the a7iv. I had a gig recently photograhing live insects for a company's website. The sony autofocus on small insects was just as bad as any camera ive ever used. In fact lumix was the best I ever saw for autofocus on insects... probably because insects have a lot of contrast. So the pros for me are: A camera that feels great in the hand. A joy to use. Great output, image quality. Great in lowlight. Cons: Not future proof. Likely wont even be a b cam in a few years due to limited internal recording resolution. A lot of people say 8k is overkill, but if you work with commercial clients, remember, some of them are having commercials made with Red cameras, and yes 6 or 8k. Also everyone said the same about 4k a few years back... now look at us. So yeah, not offering 6k internal at this price is kinda crazy. Crops to apsc for high speed recording ie slow motion. Still prone to overheating... c'mon sony fix that. Your cameras have been prone to overheating since the a6300 days. Definitely do not feel you get your money's worth when comparing to other competitors. Personal opinion in testing lenses, fuji red badge lenses are better than g master. Side by side tests, overall tonality is just better. Fuji color science vs Sony may play a role in that. But i end up doing more work to the sony pic to get the look i want. But i notice a big difference in contrast and tonality between my basic fuji lenses and red badge. And sony g master reminds me more of the basic fuji lens quality (xf). Overall, id have probably returned the sony, as great as it is, if not for Best Buys ridiculous restocking fees. The quality is there, but not the specs.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SZFuji, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback with us. We’re sorry to hear that our ILCE7M4 camera did not meet your expectations. We value your input and take all feedback seriously as it helps us improve our products and services. We would like to learn more about your experience and see if there’s anything we can do to make it right. Please feel free to reach out to our customer service team at 239-245-6360 so we can assist you further. Thank you again for your valuable feedback and we hope to have the opportunity to serve you better in the future. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

Sponsored