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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 613 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV camera highly, praising its exceptional image quality, ease of use, and impressive low-light capabilities. Many appreciate its lightweight design and find the autofocus system reliable. While some users experienced overheating issues, the overall feedback points to a positive user experience. The camera's price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 613 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this camera for my automotive shoots. I absolutely love it and it has exceeded expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KylaC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and that it exceeded your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-23-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for professional Photography/Videography

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I bought this camera for my wife to match my Sony a7iv. They will both be used for our business, Devon Dwayne Photography, LLC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DevDwayne, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sony A74

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Camera model in the Brand Sony, for both photo shoot and video shoot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayadeep,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7iv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony a7iv I always wanted to get this. Finally after long wait I’ve got the camera it’s light and looks beautiful. I love taking photos and videos. I will leave few pictures I took with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadhanM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this purchase and the amazing customer service from 2 gentlemen that knew what they were talking about

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BenM, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/22/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love my Sony A7iv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a professional photographer, just do it as a hobby, and must say that this camera is definitely a great camera. Pictures always come out looking like a professional took the picture. I mainly picked this camera to record and the videos are crystal clear. I mean, they are 4k after all. Now I'm looking at getting a telephoto lens for long distance recording and or pictures. But so far, I have no complaints and no buyers remorse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaxE, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-13-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7iv with kit lens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is game changer for me and Best Buy made the process of selecting the right camera for my needs so easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelA, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the a73, amazing. Doesn’t come with a battery charger. But so far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MMmm, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (7/13/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Alpha A7iv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hybrid camera out there 33 mega pixel is the sweet spot for file sizes without compromising on quality! I had the A1 but 60mp files is over kill and way to much for my workflow Amazing 6k video downsampled to 4k looks utterly insane and I do not miss the A1 one bit. I don’t see myself needing another camera for awhile! I also love the G master f 1.4 35mm as well as the tamron f 2.8 28mm-70mm I literally have a quick grab and go that never disappoints! Buy it today!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonardA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that our camera meets your needs perfectly and that its been performing really great for you. Thank you for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle

      11-20-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Song A74

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sony camera in stock I feel for recurring photoshoots

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LorrskiiT, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled with this camera! It’s become essential for my product photography work. The image quality is outstanding, and its performance is second to none. Whether it’s capturing fine details or vibrant colors, it consistently delivers exceptional results. It’s a game-changer in my toolkit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlinaV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-10-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    HappyCustomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Sharp pictures and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are very happy with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Wesley you're the best I also love my Sony A7 IV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Wesley for being an outstanding associate you took care of me when I purchased my Sony A7 IV you're very educated in the realm of Technology and it was a pleasure talking to you definitely a great experience this time around by the way the cameras phenomenal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-6-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Sony camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been the beginning of my new hobby. It's welcome challenge to learn. The camera is step by step easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarrelH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-6-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This camera is a beast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a few months to write this review it's amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ItzmeMario,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-29-2025
      Sony Social Support Sony_US

  • Cons mentioned:
    Heat dissipation
    Best Buy Employee

    Rated 5 out of 5 stars

    I love this camera

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I friend of my recommend this to me and oh boy im so glad he did. The camera is a beauty, i love the screen flipping, i love the 33 megapixel it makes the picture much more better picture quality, also 1080 resolution with apsc that can make 1080 good as 4k which is crazy. Dude there’s so many things i love this camera does. Only problem is the overheating, but tbh that’s only in high setting and there’s way to go around it by using the flip screen feature to expell the heat, that or buy a camera grip. Overall really awesome camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality accessories, easy to use .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamirD, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-7-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Bought Camera for memory but it’s now for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it the camera because i had a camera before which was almost same brand but it didn’t have the screen touch also i like how this camera has guidance voice setup . I also bought the primary lens . the photos are very very clear it gives really good focus .I took the camera for my new york vacation which was fun only because we had this camera. I also like how the guy helped us in store while we were buying the camera because he really explained and gave suggestions. We also bought different product after we bought camera because i felt really convenient buying anything from bestbuy. yes we did faced issue with some of the features since it modern and i have been using the old version but i really read the instructions and some youtube video to maintain and arrange the focus point and screwn touch feature as well and many more .My one only hobby is photography and that’s why i wanted this hobby to never die inside me and hence i find the perfect camera to keep up with my hobby.I was concerned about its safety that i bought bag as well from same store and i loved it .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarishmaP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I love it!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    • This is one of the best “do-everything” mirrorless cameras. It’s very capable for both still photography and video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CamiryB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-28-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome quality all around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a professional photographer of 17 years and I have to say this camera really impressed me. I’ve been a Nikon user for years and was apprehensive in trying out another brand. I really wanted to move towards mirrorless for a long while now but i wasn’t quite as satisfied with the Nikon mirrorless options. I finally pulled the trigger and decided to go the Sony route instead and i dont see myself turning back anytime soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OpticalSy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that the camera impressed you by its awesome quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry Sony_US

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