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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV camera highly, praising its exceptional image quality, ease of use, and impressive low-light capabilities. Many appreciate its lightweight design and find the autofocus system reliable. While some users experienced overheating issues, the overall feedback points to a positive user experience. The camera's price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 615 reviews
  • Rated 5 out of 5 stars

    Best Buy keeps me happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony A7iv also the associate at Best Buy Norwalk was very attentive and educated me on cameras in general then the facts and how to operate my new camera I’m happy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShalondaW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your wonderful feedback! We're thrilled to hear that you love your new Sony camera and had a positive experience in placing the order.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first camera purchased to start photography and I was not disappointed it takes some getting use to but over all it’s an Excellent camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OrlandoA, Thank you for sharing your feedback on this camera. We're honored that you had chosen the Sony A7M4 as your first camera. Its a great choice as it has many features for both videography and photography. We hope you continue to enjoy the camera. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 10-6-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Hybrid Camara in 2022-23 !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I baught this Camara for landscape photography and this camara can shoot great photos with awesome details and clarity with its 33 million pixels.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony a7iv bought at best buy.. love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing staff as always. Helped me in everyway to proecess my purchase. Love my camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SanaA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-4-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A7IV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, amazing quality, & definitely an upgrade if you’re looking for one. Would recommend this camera to anyone looking

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SevM, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    True Hybrid Camera!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hybrid camera on the market! Best camera if you’re trying to capture great photos or videos!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henry,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best hybrid camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-20-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony A7VI

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More then a year, I love it..there is a lot better camera now, new Fijiees, Nikiees, Canees, but this is the best of all of them..Sony A7VI

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterA, Thank you for sharing your feedback with us. We are happy to hear after a year you are still enjoying the Sony A7MIV. Thank you for sharing your feedback. Sony's commitment to customer satisfaction is our top priority. -Linda 09-29-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    One of our Best purchase Made Recently @ Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A74 is an amazing camera, recommended by one of best buys camera experts over the phone. I must say I was very surprised and amazed at how easy this process was to upgrade our camera. We typically go for Cannon products, but the experienced tech had some recommendations that turned out to be perfect for us. We're very happy with our purchase and look forward to future interactions with Best Buy .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobBBeatz,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you are very happy with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    SONY A7 IV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this ia a beast. Sony is the best, when it comes to videography, and taking stills

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomasJ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-18-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    You can get the best camera at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera you can buy to start in the world of professional photography and Best Buy offers you the best way to get it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JhonfreddyP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-27-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera during $300 off sale!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from the A7 mark 4 to the 7r 5 is amazing and you can shoot higher quality photos!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are happy with your upgrade. Thank you for choosing Sony. -Linda 06-28-25 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is fantastic. It is very easy to handle. The picture quality is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChandraB, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing and fantastic camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-24-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First mirrorless!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for video and pictures. Coming from an older dslr the upgrade in quality is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rapgenius,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're impressed with the quality of the images and videos produced by our camera. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-11-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Hobbyist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hybrid - Video 10bit/photography - Autofocus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great hybrid camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-27-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases from best buy, i am so thank ful that best buy is filled with a team of experts and professionals who helped me out to buy this camera thank you bestbuy and sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshwinP, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving your new purchase. Thank you for choosing Sony. -Linda 12-17-24 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Alpha 7IV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hybrid camera for beginners to professionals

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewHorizonStudios,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're satisfied with our product and find it great for beginners to professionals. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-31-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bomb camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to photography and cup dent have picked the best camera to learn! Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angels915,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback and for choosing our ILCE7M4 camera as your first step into photography. We're glad to hear that you have been enjoying your experience so far. We'd love to hear more from your journey! Happy Shooting!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A7 IV for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for good quality videos and photography. Best of both worlds biult into one camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Misael S, 
       
      Sony commitment to customer satisfaction is our top priority. 
       
      Thank you so much for your enthusiastic feedback regarding your new Sony camera for photos and videos! We're thrilled to hear that you're incredibly happy with your purchase. Sony cameras are renowned for their exceptional quality and innovative features, enabling users like you to capture stunning moments and create memorable videos. 
       
      If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help you make the most of your photography and videography experience 
       
      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent performanxeee and perfect handling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony a7 IV really a great camera. Being a hybrid camera, it meets all my requirements for an early starter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thought turned into bought….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the Sony A7iv camera was the best purchase I’ve made in years. This camera has opened another stream of income for me and allowed me to teach my son a new skill. Great customer service on Best Buy’s end and I will definitely be buying more products soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DelanoC, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you think our camera is your best purchase in years but also provide the tools needed to teach your son. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn 4-20-2024 Sony Social Support Sony_US

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