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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $2,899.99

Customer reviews

Rating 4.8 out of 5 stars with 540 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV camera highly, praising its exceptional image quality, ease of use, and impressive low-light capabilities. Many appreciate its lightweight design and find the autofocus system reliable. While some users experienced overheating issues, the overall feedback points to a positive user experience. The camera's price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 540 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this camera 33mp is amazinggg .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joel,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for sharing your feedback about the ILCE7M4 camera and rating it 5 stars. We are glad to hear that you loved the quality of the camera. There's still more to love about the camera like it's impressive and reliable autofocus speed, superb image stabilization, streaming capabilities and many more. The more you use the camera, the more you'll find out about this great features. If you have any questions or concerns, you can reach us at 239-245-6360.
       
      Regards
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal choice of my son, it’s my birthday gift for him. He loves photography. He heard a lot of good reviews about this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlmaT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback for the ILCE7M4 camera. What your son heard about this camera are all true. This is an amazing camera equipped with lots of features and technology. We are sure that your son will really love this great gift. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sony Best Mirror-less Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great and one of the best hybrid mirror less camera's out there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeerendraV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as one of the best mirrorless cameras on the market today. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-11-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great camera body, best I’ve had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera body!! Bought with kit lens thinking it wouldn’t matter because the a7 iv is supposed to be so good. However, I had to go buy the g master 24-70 f2.8. This lens couldn’t work on any body, just not good even in the best of lighting. I would recommend just buying the body and a separate lens from the start.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasD, Thank you for sharing your feedback with us. We're are ecstatic to hear you have found the camera to be amazing. It does make a great match with the Sony 24-70 F2.8 GM lens for both lighting and performance. Thank you for sharing your experience. Sony's commitment to customer satisfaction is our top priority. -Linda 10-13-23 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning, however so far i like it!! Definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 0001,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you liked the camera. Thank you for recommending the camera and thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect HYBRID

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera With The Comfort Of Knowing Best Buy Has Your Back with there Geek Squad Protection :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HouseOwl, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-9-2024 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good Hybrid Full frame camera, bad packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my camera yesterday , it seems really good so far, will explore it thoroughly in coming days. Although not very happy with the packaging, the outer box was kind of flimsy, Also the camera box did not had any seal. Found one small speck on the sensor cover too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear about your unit arriving in those conditions. We will forward the feedback to proper department, and if you need additional assistance, please don't hesitate to reach out to Sony Support. Thank you, and appreciate you choosing Sony. Amy (Sony Social Support)" Sony_US

  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portraits, and the quality is worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmmanuelG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you liked the camera's quality and how it captures amazing portraits. Thank you for choosing Sony!

      If you have questions or concerns, please don't hesitate to reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Alpha 7iv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's make it like this, I let my photos do the review for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshl,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that our camera gives you great results. Let the images speak for themselves. Happy shooting!

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Regards,

      Rubychelle

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7 IV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new kits and can’t wait for summer to be here

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoseS10pro,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-9-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera - possibly your best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t *need* cropless 4k video, this is the BEST camera you can get for mid-range professional use without spending the equivalent of buying a used car. If you have a $5k budget, get this and buy a nice zoom lens because this kit lens is unimpressive and you’ll want to upgrade very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Release date 2021

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might not be the latest camera, but I can provide many good pictures and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Autofocus, Battery life, Ergonomics

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha 4, also known as the Alpha a7 IV, available at Best Buy, is a remarkable mirrorless camera that offers an exceptional blend of performance, versatility, and image quality. This camera is an upgrade from its predecessors, providing both amateur and professional photographers with advanced features to enhance their creative possibilities. One of the standout features of the Alpha a7 IV is its 33-megapixel full-frame sensor, which captures incredibly detailed, sharp images with excellent dynamic range. Whether you're shooting portraits, landscapes, or fast-moving subjects, the camera delivers vibrant colors and high clarity. Its advanced autofocus system is fast and precise, boasting 759 phase-detection points, ensuring you never miss a shot even in challenging conditions. The 4K video recording capabilities are equally impressive, supporting up to 60fps for cinematic smoothness. The addition of 10-bit 4:2:2 color depth makes it an appealing choice for videographers, providing rich color gradation and flexibility in post-production. Whether you're a content creator, vlogger, or filmmaker, this camera excels in both photography and videography. Another highlight is its user-friendly design, featuring a fully articulating touchscreen, making it ideal for vloggers and creators who need to frame themselves or shoot at various angles. The ergonomics are comfortable, and the camera body feels solid yet lightweight for easy portability. Battery life has also been improved, offering a longer shooting session compared to previous models, although you may still want to have an extra battery for longer shoots. The main downside is the price point, which can be considered steep for casual photographers, but for those looking for a top-tier, all-around performer, the Alpha a7 IV is worth the investment. Overall, the Sony Alpha 4 available at Best Buy is an outstanding mirrorless camera, perfect for those seeking professional-grade photography and videography. With its impressive specs, excellent autofocus, and video capabilities, it offers great value for enthusiasts and professionals alike

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlvaroM, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      combo with the 28-70 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/11/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ergonomics

    Rated 5 out of 5 stars

    A Reliable All-Rounder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable camera that delivers great results with minimal effort. Its autofocus is spot-on, and the flip-out screen makes framing easy, especially for video. The camera feels good in hand, but the controls can be overwhelming, and navigating the menus takes some getting used to. The build is sturdy but doesn't feel premium for the price. Despite these quirks, it’s a versatile camera that works well for both photography and video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RayZ, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear this camera has been a great asset to your everyday adventures and that it's performance has exceeded your expectations. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ease of use

    Rated 5 out of 5 stars

    Close your eyes, buy it! thank me later.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a professional film and photography documentarist with more than 20 years of experience and I can tell you that This is probably my most used camera ever. You can do everything, shoot photos or video, entry level or professional, this camera will help anyone to get it done. Excellent autofocus, great colors for both video and photography. Super versatile and very dependably, a true workhorse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fabipuello, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera matched with the SEL2870. Will definitely not disappoint. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/4/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Battery life

    Rated 5 out of 5 stars

    Outstanding Camera for Photography and Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has exceeded my expectations in every way. The image quality is excellent, with sharp details and vibrant colors. Low-light performance is outstanding, and the autofocus is fast and reliable, even in challenging conditions. The build feels solid and professional, yet it’s still lightweight enough to carry around for long shoots. I also appreciate the intuitive menu system and customizable buttons, which make it easy to adapt the camera to my shooting style. For video, the 4K output is crisp and smooth, making it perfect for both casual content and professional projects. Battery life is impressive, and the ability to quickly swap lenses makes it versatile for different situations. Overall, this is a fantastic investment for anyone serious about photography or videography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Venkat,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as an outstanding camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-3-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ease of use

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Sony A7 IV for about a month now, and I can confidently say it's an incredible camera—especially for beginners who are serious about growing into professional photography or videography. What I love most is how intuitive it feels, even with all the advanced features. The 33MP sensor delivers stunning image quality, and the autofocus system is fast and reliable—great for capturing moments on the go without missing a shot. Coming from a beginner’s perspective, the learning curve has been smooth, thanks to the user-friendly interface and customizable controls. The 4K video capabilities are also impressive, which makes it a solid option for content creators looking to step up their game. I’ve only scratched the surface of what it can do, but the build quality, performance, and versatility already make it feel like a future-proof investment. Overall, I’m loving it so far and would absolutely recommend it to anyone who's just starting out but wants a camera that can grow with them. It’s a fantastic stepping stone into the professional world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NagavA, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures with the SEL2870 lens. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/25/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Battery life, Ergonomics

    Rated 5 out of 5 stars

    A7 IV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony A7 IV for a few months now, and it’s completely blown me away. The 33MP sensor captures gorgeous detail and awesome dynamic range, making it perfect for everything from sweeping landscapes to sharp portraits. The autofocus is super fast and spot-on, even in low light—it locks onto eyes and faces without missing a beat. Battery life holds up really well, the camera feels great in hand even on long shoots, and I love how customizable all the buttons are so I can set it up exactly how I like. Whether you’re into photography, video, or a mix of both, the A7 IV is an incredible investment. Highly recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LJFilms,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-4-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Overall performance

    Rated 5 out of 5 stars

    sony a7iv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its one of the best cameras you can get! Sony really nailed it with the a7iv it is excellent for photos or video. Autofocus system is better than anything nikon or canon has to offer especially when paired with a g master lens. UI could use some improvement but thats to be expected with how extensive the customization and options are within this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GurjitK, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (9/16/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Incredible Upgrade – Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony A7 IV from Best Buy, and I couldn’t be happier with this camera. It’s a powerful hybrid that strikes the perfect balance between photography and videography. The 33MP full-frame sensor delivers stunningly sharp images with beautiful detail and color, and the autofocus is lightning-fast and incredibly accurate—even in challenging lighting conditions. What really impressed me is how intuitive and customizable the controls are. It didn’t take long to get comfortable navigating the menus and setting up the camera to fit my shooting style. The build quality is solid and weather-sealed, making it feel durable enough for serious field use. Video quality is outstanding—4K 60p with 10-bit color makes a huge difference for anyone doing content creation or YouTube. It handles low light like a champ, and the eye-tracking for humans and animals is shockingly good. Big thanks to Best Buy for the smooth shopping experience. Shipping was fast, and the customer service was great as always. If you’re thinking about upgrading or stepping into full-frame, the A7 IV is 100% worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristinaK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great upgrade to your previous camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-10-2025
      Sony Social Support Sony_US

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