Customers are enthusiastic about the Alpha 7C II's image quality, repeatedly praising its ability to capture stunning photos and videos, including 4K at 60fps. Its versatility as a hybrid camera and compact, travel-friendly design are also frequently highlighted. The camera's capabilities are lauded for their excellence. Overall, the feedback points to a highly capable and portable camera producing exceptional results.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
Rated 4 out of 5 stars
May need a battery charger when it cold out.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera when it work. Didnt work till i purchase a seperate batteries charger. Due to depleted battery.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi techdork, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7CM2 camera. We are glad to hear that you found it as great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-6-2024 Sony Social Support
Rated 5 out of 5 stars
LOVE IT!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this camera and huge shout out to Best Buy for the amazing customer service making this a smooth purchase.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi samphoto, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear you are loving this camera and that your overall experience has been superb. Thank you for choosing Sony. -Linda 3-25-25 Sony Social Support
Pros mentioned:
Portability
Rated 5 out of 5 stars
As Expected, Sony Perfection
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to handle and compact Full Frame camera. A joy to use and it works ery well as expected.
I would recommend this to a friend
Brand response from SonyListens
Posted .
HI SnapSnap, Thank you for sharing your feedback with us. We are happy to hear you have found the Sony A7C II to be user friendly and simply a joy to use. Thank you for sharing your feedback. Sony's commitment to customer satisfaction is our top priority. Linda 10-19-23 Sony Social Support
Pros mentioned:
Size
Rated 5 out of 5 stars
Great Camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from sony A7iii. Worth the upgrade. Lots of specs crammed into a tiny body.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Larry, Sony commitment to customer satisfaction is our top priority. Thank you for your feedback on our ILCE7CM2 camera. We are glad to hear that you're truly impressed with your recent camera upgrade. We sincerely appreciate your loyalty to Sony! If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle 10-31-2023 Sony Social Support
Rated 5 out of 5 stars
Greatest of all times
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Compact, user friendly, great for work, great for beginners ans pros
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello Maiann, Sony's commitment to customer satisfaction is our top priority. The ILCE-7CM2/B is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/14/2025) Sony Social Support
Rated 5 out of 5 stars
Great camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome full-frame camera, compact body! Essentially an A7iV in a smaller body with dedicated AI processor
Hi STeve, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7CM2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 9-21-2024 Sony Social Support
Rated 5 out of 5 stars
Good camera
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to work with, easy to shop, as good as i except!
Hi AlfredG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear this camera has been user friendly for you. Thank you for choosing Sony. -Linda 12-28-24 Sony Social Support
Rated 1 out of 5 stars
Best Buy, Do Better
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered a brand-new camera with a 4-year Geek Squad protection plan, expecting a seamless purchase. Instead, what I received was an open-box unit—with no protective cover for the shutter, debris on the camera, and preconfigured settings from a previous owner.
To make matters worse, the initial shipment required a signature, meaning I had to take the day off work to receive it—only to be met with this completely unacceptable mistake.
When I called customer service, their only solution was to have me stay home again and wait another four days for a replacement. I explained that I had already taken time off work for this, making it difficult to repeat the process. Instead of addressing my concern, I was transferred—over and over again.
• First, I asked for a manager but was sent to tech support instead, where I was belittled—the agent dismissively told me, “It’s just a camera, not like a washer, dryer, or TV.” This camera is also expensive, and that attitude was beyond unprofessional.
• When I insisted on speaking to a leader, I was told the only available leader was off the clock.
• At this point, frustrated and losing faith in the process, I requested to cancel my order—only to be transferred yet again to a different department, then again to Geek Squad.
At this point, I genuinely don’t know if it’s worth buying from Best Buy anymore. The experience has been disheartening, exhausting, and completely unacceptable. I expected professionalism and quality service, but instead, I got a used product, wasted time, and complete disregard for my concerns.
Best Buy, do better.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
fail
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1st one was damaged in shipping due to poor packaging, 2nd was lost in shipping and didn’t arrive as scheduled at store so I went somewhere else to purchase
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi DamonM,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7CM2 camera. We're sorry to hear about your experience and all the inconvenience it has caused you.
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
4-3-2024
Sony Social Support
Rated 1 out of 5 stars
do not buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
shutter randomly dies. body feels cheap, unlike the first a7c.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi SamS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7CM2 camera. We are sorry to hear about your experience with the camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony. Regards, Larry 12-4-2024 Sony Social Support
Rated 5 out of 5 stars
Game changer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best full frame camera that you can bring anywhere!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jajawockee, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7CM2 camera. We are glad to hear that you loved it and found it as the best full-frame camera that you can bring anywhere. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 12-29-2023 Sony Social Support