Customer Ratings & Reviews
- Model:
- ILCE7RM5/B
- SKU:
- 11117726
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Great upgrade from an A7iii
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic camera. Pictures are super crisp and vibrant. The large megapixel count allows you to crop in, effectively extending the range of your lenses. Upgraded from an A7iii and couldn't be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LukaszD,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you are very happy with the camera. It's also great to hear that you found it as a great camera that captures super crisp and vibrant pictures. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
BUY ONCE, CRY ONCE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUY ONCE, CRY ONCE!! I absolutely LOVE this new Sony Alpha! 10 out of 10 would recommend to a friend! Thank you Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you think our camera is a 10 out of 10 in your book. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
BEST CAMERA
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the standout features of the A7R5 is its impressive 60-megapixel sensor. The increased resolution delivers stunningly detailed images,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GT90, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as the best camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 3-9-2024 Sony Social Support
No need to think it over
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is literally the best hybrid upgrade hands down. No need to think it over, if you already compared it to others, you'll understand what you're buying and why it's worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarmaRei,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7RM5 camera. We sincerely appreciate your positive comments about our camera. It's always wonderful to hear good reviews from our valued customers like you.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
Best camera ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase of my life, great service at the store, I really recommend Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EndiyerR, Sony's commitment to customer satisfaction is our top priority. The ILCE-7RM5
is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (8/3/2025) Sony Social Support
My first mirrorless camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the coolest camera that you could ever have
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArjunV,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 9-10-2024
Sony Social Support
Sony A7r5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal Camera!!!! So stoked!!! Definitely worth the price!!!! Best Buy made it so easy to get!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lauriebaby,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you are impressed by the camera's performance. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-6-2024
Sony Social Support
Amazing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. The quality is amazing. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrittanyP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you think our camera produce amazing images. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn 4-22-2024 Sony Social Support
Best Canera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing camera, I would recommend this to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosH,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 6-21-2024
Sony Social Support
Just do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t ask for a better camera. If you’re thinking about it just do it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 2-10-2024 Sony Social Support
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and easy to use. I bought this camera for my grandson and he loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertD,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7RM5 camera. We're delighted to know that your grandson loved our camera and that you find it great and easy to use. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
12-3-2023
Sony Social Support
Excellent Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera. The files, auto focus, camera build is very nicely done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesG,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE7RM5 camera. We are glad to hear that you found it as an excellent camera with great quality build. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-11-2023
Sony Social Support
Perfect Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera!! I’m just a beginner and already loving this camera so much. Great picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hitesh, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7R5 camera. Thank you for sharing your thoughts and experience. And thank you for choosing Sony. - Linda (Sony Social Support)
Sony a7rV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice camera. I love auto focus and sharp. I’m happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Sony commitment to customer satisfaction is our top priority. Thank you for taking the time to leave a review, we appreciate it, and for choosing Sony. Happy Shooting! Amy (Online Social Support)
day 1 it is great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived today. took it to a test run. seems like it is impossible to take a bad shot with it. But there are lots of things to figure out. along the way, The first shock was lightroom couldn't recognize its ARW file. checking the internet for a solution now. But overall it is a great camera and I am happy to purchased it.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. Lightroom does need to update it's software to support the A7RV. Please check with Adobe for further information. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
Artis
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchas was simple and strait forward. The BestBuy team here in Mission Viejo is excellent. Thx.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orell
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7RM5 camera. We're glad to hear that you're happy using our product and find it excellent to use. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
3-3-2024
Sony Social Support
2nd best Sony camera out
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you shoot sports, maybe try and find a camera that can shoot faster. If not, this camera is great for just about everything else
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManuelT,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCERM5 camera. We're glad to hear that the camera has been a hit and has been performing well for you. Your positive comments about its performance are truly appreciated.
If you have any other questions or concerns, feel free to contact us at 239-245-6360
Rubychelle
Sony Social Support
OPEN BOX BUYERS BEWARE!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy the open box version of this (or any other) camera. I made the mistake of ordering an open box version of this camera from BestBuy online. It was delivered to my home yesterday, and everything looked great...until I pulled the camera out of the box. My first clue that something was wrong was the cool flippy-tilty screen innovation that Sony invented for the a7rv. The screen on this camera tilted, but it didn't flip or rotate. At first I thought I was doing something wrong, but quickly came to the horrific realization that my "open box a7rv" was NOT an a7rv. I immediately took this into my local store and asked for a manager, as this is a serious (criminal) issue. The 'experience supervisor' came to help me along with their photo guy (both were fantastic), and we determined that this camera was actually an old a7iii that someone in Ohio (where the camera came from) had doctored to LOOK like an a7rv to the untrained eye. It appears they bought the a7rv, took the stickers and bottom plate off, put them on their old a7iii, and then returned it. Here's where it gets really annoying. I thought at the time my local store was going to help with with this (very serious) issue...until they called the store manager who wasn't working that day. The manager said their policy required me to call 888-BEST-BUY to process a return. So, I called the number, and did my best to explain to the overseas call center employee the severity of this situation. I'm still unsure if he even understood what I was saying, and just sent me a UPS label to return the camera. So, I dropped the camera off at the UPS store for return, but now I'm asking myself...."is this thing going to go BACK into the "open box" category for sale on the website when they receive it??? I was never able to get anyone to really commit to helping me with this issue, other than just processing my return. I'm the type that wants someone in authority to address this situation with me directly, and provide me with some assurances that this won't happen again. I didn't get that from this experience at all. I got a bunch of 'passing the buck', so I'm now worried one of YOU will end up with this same situation. So, BUYER BEWARE! DO NOT buy an open box item from Best Buy. Photos attached show several of the discrepancies in this camera: the a7rv sticker is in the wrong spot on the camera, the bottom plate was clearly swapped, the record button is in the wrong place, the mode dial doesn't have the lock button, the flippy screen issue (that you can't see in the photo), the joystick has a different texture. I didn't take a picture of the menu screen, but it identifies the camera as ILCE-7m3. Also, the card slots were only for SD cards, not CFExpress type A cards. Although the two employees I spoke with were both wonderful and understanding, I am FURIOUS with the way this was handled, INCONVENIENCED by having to make multiple trips into town to talk with them and then to drop it off at the UPS store, and to add insult to injury, UPS made me buy a roll of tape to seal the box before shipping (because I broke down the shipping box after opening it). I view this as a sweeping failure on the part of Best Buy on both sides of this transaction. DO NOT BUY!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DaveH, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are so sorry to hear about your purchase experience. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
A7RV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful camera awesome sensor, totally worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi King117,
Sony commitment to customer satisfaction is our top priority.
Thanks for sharing your experience with us. Being part of our premium lineup, we really expect the A7RV to deliver. We're glad that the camera serves you well on your needs.
If ever you'll have questions or need assistance, feel free to contact our phone support at 239-245-6360.
Rubychelle,
Sony Social Support
The state of the art Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony α7R V is truly a masterpiece in camera engineering — a perfect fusion of resolution, intelligence, and build quality. Featuring an extraordinary 61-megapixel full-frame sensor and the new AI-driven autofocus system, it delivers breathtaking sharpness, color accuracy, and subject tracking that feel almost intuitive. Every frame from this camera exhibits remarkable dynamic range and detail retention, whether shooting landscapes, portraits, or wildlife. The 8-stop in-body stabilization and 4-axis articulating LCD make handheld shooting a joy, while the 9.44-million-dot EVF offers one of the clearest, most immersive viewing experiences available today. Purchasing it from Best Buy made the experience even better — their knowledgeable staff helped compare lens options and ensured I received the latest firmware update before leaving the store. Delivery was fast, packaging was immaculate, and they even offered a protection plan that covers accidental damage, providing complete peace of mind. For anyone seeking a premium photographic tool backed by excellent retail service, the Sony α7R V from Best Buy is an investment that genuinely delivers both performance and satisfaction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Abhishek, Sony's commitment to customer satisfaction is our top priority. The ILCE-7RM5
is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/17/2025) Sony Social Support
