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Customer Ratings & Reviews

Your price for this item is $3,499.99

Customer reviews

Rating 4.9 out of 5 stars with 274 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers appreciate the Alpha 7R IV's excellent image and video quality, high resolution, and ease of use. Many also praise the improved autofocus and grip compared to previous models. While some find the camera pricey and the menu system challenging, the overwhelmingly positive feedback centers on its superior image capabilities. The large file sizes associated with high-resolution images are also a noted drawback for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-275 of 275 reviews
  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far few doors but has been working great for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera after you invest some time learning the menu

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. should you need further information on the menu and features of the camera, the web manual is available on our web site. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Thrilled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Very happy with it. Best camera on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darcy, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7R4 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it for the price and update for Sony 7a iii.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vicky,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your review will help others with their future purchases.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    Nice Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice camera. I would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Haritha, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7R4 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    great new camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Best Buy rep Anthony in OP KS did a great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, thor!

      Thanks for sharing your positive feedback. We will definitely forward this to the relevant team. Thank you for trusting Sony!

      Regards,

      Vincent Sony_US

  • Rated 3 out of 5 stars

    Sony Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera but I rated it 3 stars because I myself don't need that high of megapixels. Out of the 10 Frames per second advertised 4 images are tack sharp in focus. That is mainly because of the high Megapixels of this Camera. Depends what you like shooting but I do own the A9ii which has twice the speed with much more AF points of each image 20frames per second no black out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kanaka808, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a7RIV, we truly appreciate your feedback. If you require further technical assistance with the autofocus system, please contact us on our eSupport Page on Sony.com -Nick Sony_US

  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a joke you can’t trust them anymore, I bought a expensive camera for a gift to send it in Europe and realized that there that battery is missing now i have to spend extra money to buy a battery

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Sony's commitment to customer satisfaction is our top priority. Thank you for your review on the Sony a7R IV. We are sad to hear that your camera was missing a battery. You may contact Best Buy support for assistance. You can also contact our Sony Support team on our website for further help. -Nick Sony_US

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cellphone takes better pictures, I had to open 3 boxes to find a real camera the boxes were filled with batteries no camera. Horrible experience, I thought Best Buy was reliable especially because this camera costs a lot.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience with us. We're sorry to hear that the camera did not meet your expectations. For tips and troubleshooting, please reach out to us directly, and we would be happy to see if we can provide a more positive experience. -Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box Sony a7r4 camera. 1st time i have ever purchased an open box product about a month ago. I bought to specifically to take my granddaughters senior pictures. They turned out amazing. This camera is fantastic 61mp easy to use can't say enough about it.The purchase was effortlessly easy in and out in five minutes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM4. We are glad to hear that you think our camera is amazing and you had great purchase experience at Best Buy. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn 4-20-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best gear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is awesome it really creates good memories. Very good camera. Investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeselitoS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as a good and awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-25-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A7R4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, the quality of the pictures are excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlyClerisse,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7RM4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-11-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera can’t wait to see if the A7rv rumors are real

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera Goals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :) Love taking pictures. I'm starting a business and hopefully this baby will pay its self off in no time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StevieL, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. We're happy to hear you are enjoying this camera for your new photo business adventures. Thank you for choosing Sony. -Linda 12-30-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    super

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST CAMERA EVER!! sensor megapixels auto focus point video. love it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hellagood. Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a7R IV. We truly appreciate your feedback and are glad you are enjoying your camera! -Nick Sony_US