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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the Alpha ZV-E1 for its professional video and image quality, as well as its portability, fast autofocus, intelligent AI features, and compact size. However, some customers have expressed concerns about the camera's heat dissipation. Overall, the camera seems to be well-received for its features but may have some limitations regarding heat management.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is able to record very high-quality video for up to 15 continuous minutes before overheating. I was able to use as a webcam for ~25 minutes before it overheated during a zoom meeting. The best value video camera for the price spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elijah,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZVE1 camera. We're glad to know that you're very with our camera video performance. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-11-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Terrific camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has same sensor as Sony A7siii but more lightweight, perfect for hiking. The video quality is insane out of this camera. Couple with a light weight Sony 16-35 f4, it makes a perfect lightweight combo for hiking/backpacking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BabaB,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZVE1 camera. We're happy to hear that you've been enjoying our camera together with your lens for traveling. We take pride in delivering high-quality products that bring joy to our customers, and your positive experience reaffirms our commitment to excellence.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Video quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, use it everyday for YouTube content creation. AF works amazingly well, great picture. Unbeatable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanielS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE1 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    I got sold a broken camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera and I’ve used it only a few times. I had it for about a month. The USB charging port randomly stopped working. I’ve tried everything that is recommended like using different wires/outlets and cleaning it. None of this worked. The wire I always use worked before. The camera is brand new and only used a few times. Support is not helping me resolve this issue. I love the camera and it works very well and I understand that some products will come out defective, but I am not getting the help I need.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOSHUAC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE1 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-9-2025
      Sony Social Support Sony_US

  • Cons mentioned:
    Battery life, Overheating

    Rated 3 out of 5 stars

    Heats up pretty fast.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you happen to live in any of the southern states Texas, New Mexico, Arizona or anywhere the world where temperatures get above 100F, I would avoid getting this camera unless you are shooting clips that last just a few minutes. This camera heats up pretty fast. Instead get the FX30. Most youtube reviewers have done the recording tests in places cooler than southern US states sonits hard to follow their for the procepoint guidance. I had to return this camera.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kunaldec,



      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZVE1 camera.

      We understand how important it is to have a reliable and consistent performance for your video projects. Please note that some cameras, including this one, may experience heating issues due to various factors, including prolonged use, environmental conditions, or specific camera settings. While we strive to design our cameras to handle different situations, sometimes unexpected issues can arise. We appreciate your feedback and will use it to continuously improve our products and services.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better vlog camera. This is not an exaggeration. It’s expensive, but worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justin,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE1 camera. We are glad to hear that you found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-10-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Size
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    ZVE1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small full frame camera. Although it does get hot, and does not offer 120fps yet. It’s a great purchase paired with my existing a7iii

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReloyZ,

      Thank you for sharing your feedback about the ZVE1 camera. We are glad to hear that you found it as a great camera and a great purchase. Thank you again for sharing your experience.

      For any questions or concerns, you can reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best All around camera!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera for the price. I use it to shoot daily vlogs on my YouTube channel and it has not missed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EricH, Sony's commitment to customer satisfaction is our top priority. The ZV-E1 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/19/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Zv-E1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful camera! Tiny and powerful! And very easy to use for newbie

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jiag, Thank you for sharing your feedback on this tiny powerhouse camera. We're happy to hear that you've felt this camera was amazing and user friendly. We hope you continue to enjoy the camera as you discover all its features. Thank you. Sony's commitment to customer satisfaction is our top priority. -Linda 10-13-23 Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    only for pro youtubers.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I cannot believe how amazing this camera is. I had it or several months and its just a work horse for vlogging. I even used it for pro use at a wedding and it did amazing. If you're a youtuber you need this camera...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MC95,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZVE1 camera. We're happy to hear that you're satisfied with our product and find it amazing for content creators. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-7-2024

      Sony Social Support Sony_US

  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Mini A7SIII

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving the Sony ZV-E1! It's like having a Sony A7S III, and I've found that the overheating concerns people mention aren't much of an issue, particularly when filming short sequences. Took it along to Hawaii, and I never encountered any overheating problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SonyFanboy, Thank you for sharing your feedback with us on this camera. Sony commitment to customer satisfaction is our top priority. Its great that you have found this camera to be a great compliment to the Sony A7SM3. The video and photo features on this compact camera is truly amazing and we hope it continues to be a useful tool in your arsenal for your everyday video adventures. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    No overheating here…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve had no overheating issues at all. Running highest quality. Ram in for over 20 minutes with no issues. Best bang for the buck going right now for full frame.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StubsMagee,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZVE1 camera. We are glad to hear that you loved the camera and have not encountered any problems with it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, very happy with it. I was worried about the overheating problem others stated, but havent had a single issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE1 camera. We are glad to hear that you found it as an amazing camera and that you are very happy with it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards
      Larry 10-3-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Best video camera for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto focus is pretty sweet. This camera did great with the 120fps update

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TannerA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your wonderful feedback! We're glad to hear that you're happy with your new ZVE1 camera and that you find it worth to its price.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Lost memories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the videos and images are great. Even with only 12MP it still took great photos. My problem with the camera is it froze too often, essentially losing family moments from our trip. I would record a moment and end the clip, it would indicate it’s still writing to the SD card for a while, at that moment you can’t do anything. Press playback or record, it would say still writing to card. I would the camera off and it will stay on. The only way to the get the camera to work was to remove the battery and when we check the sd card, the footage would be gone. This is with the latest firmware, V90 SD card, 4k24 recording and it would happen multiple times in a day. I did not have any overheating issues since we only recorded a few minutes at a time. I will be returning once I get home from vacation.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Linda, Sony's commitment to customer satisfaction is our top priority. This is not typical for our cameras, and we're sorry to hear you were losing photos. Please, let us know if you'd like to troubleshoot the SD card issue by contacting us directly. We'd love to figure out what was not working. Sony Social Support - Andy Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best video camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. This camera is not heavy. For video is perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bueno, Thank you for sharing your review. Sony commitment to customer satisfaction is our top priority. We are happy to hear that you are extremely satisfied with the camera. The compactness of the camera makes it great for travel and everyday adventures. Thank you again for sharing. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Incredible Camera!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoots way above its price point. Serious value for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaredino,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZVE1 camera. We are glad to hear that you found this to be an incredible camera and great value for money. Thank you for choosing Sony!
      If you have questions or concerns, please don't hesitate to reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera i have ever owned. Love how easy it is to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD,



      Sony commitment to customer satisfaction is our top priority.


      Thank you for sharing your experience with ZVE1 camera. We are glad to hear that you found it as a great camera and it has become the best camera you have ever owned. It's also great to hear that you loved that this camera is very easy to use. Thank you for choosing Sony!



      For any questions or concerns, you can reach us at 239-245-6360.  


      Regards,
      Larry

      Sony Social Support Sony_US

  • Cons mentioned:
    Battery life, Overheating

    Rated 1 out of 5 stars

    DO NOT BUY OVERHEATS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. OVERHEATS CONSTANTLY. I couldn't get the camera with the high temp power off setting to high to record any longer than 15 minutes. It was 77 degrees Fahrenheit outside in direct sunlight. Sony advertises it can do approximately 30 minutes at 35-40 degrees Celsius. Recording in 4k at 60 fps. Very upset with this. Sony will also not refund me for the camera even withing 3 weeks of the original purchase date.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler,
       
      Sony commitment to customer satisfaction is our top priority.
       
      We apologize for the inconvenience that you were not able to record for more that 15 minutes, even though the Auto Power OFF Temp. setting is already set to High. Although you mentioned that it was only 77 degrees Fahrenheit, shooting under direct sunlight causes residual heat in the camera affecting internal temperature, causing record time to be shortened. Please contact our phone support at 239-245-6360 so that we can provide more suggestions for you to be able to record longer.
       
      We value your feedback and we will do everything we can to make things right.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ease of use, Video quality
    Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Indoor Yes, Outdoor No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indoor Yes, Outdoor NOOO I would love to give this 5 stars and I would have if it weren't for the over heating issue. The AI auto focus is amazing and supper sticky, the video quality and colors are fantastic and it's incredibly easy to use. Just that darn over heating kills it for me. I tested it in 4k60, highest bitrate, highest heat setting, in direct sun and it was only 74 degrees that day here in Los Angeles and it only lasted 9 minutes before it shut off. When I initially opened the box and started adjusting the setting on and off just messing around it showed a heat warning after 2 hours, I didn't even record anything. At that time I had not yet put the heat sensitivity on high but that was definitely a precursor to the outdoor test. I could only really see this as an indoor studio option or for very short outdoors clips if you live in a generally cold city. Otherwise it's a great camera. Some day down the line I can see me getting one used as a b roll camera but not as main shooter option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi passengerP,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback about the ZVE1 camera. We are glad to hear that you found the camera's video quality and colors fantastic. It's also great to hear that you found that AI autofocus amazing and super sticky. For the overheating issue, you mentioned that you already set the Auto Power OFF Temp. setting to High. That should have extended the recording time of the camera before it shuts down to prevent overheating. However, there are other factors contributing to the camera overheating like the type of memory card used and other things. For the memory card, we suggest using SDHC/SDXC card (U3 or higher). If you'll continue experiencing overheating, please contact our phone support at 239-245-6360 so that we can troubleshoot further.

      Regards,
      Larry
      Sony Social Support Sony_US