The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
Rated 3 out of 5 stars
Missing Battery
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this as an open box-excellent.
The camera is great, this is not a review of the camera. With that said, the box was half open when it arrived. Looked like it was tossed on the doorstep. The camera was loosely wrapped, and shifting around as I picked it up. When I open the box, I can barely find any pieces. In the end to find that there is no batter pack. I called to have one sent to me but they said they can only have me return the entire product and that they can not send me a battery. I ended up going to my local BB and buying a new battery. Camera works great, poor execution on BB's part.
Hi LynnH, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 1-25-2025 Sony Social Support
Rated 3 out of 5 stars
Compact and flexible but limited battery life.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera is small enough to fit in your pocket so its a great travel camera however the battery life is short lived. Nice 4k video but keep it out of the Florida sun.
Hi RitzStudo, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you like the ergonomics and quality image from this camera. You're feedback regarding the battery is appreciate as it will help us to keep improving. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support
Rated 5 out of 5 stars
Quality Build and Great 4K Recording Ability!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality and solid build. Lots of customization options and really good recording quality. Definitely recommended!
Hello Chris, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Great for video and photos. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/23/2025) Sony Social Support
Rated 4 out of 5 stars
okay camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought as a travel video camera. wish it had a viewfinder, but overall, it does the job and fits in my waist-pouch. I own the 6700 and use that for serious jobs, but this is for fun travel.
Hi laul, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that it met your expectations Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 2-1-2025 Sony Social Support
Rated 5 out of 5 stars
Sony camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This excited my expectations and impressed me beyond belief. Top purchase of the year!
Hi NathanA, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you are impressed with this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 11-16-2024 Sony Social Support
Rated 5 out of 5 stars
By starting in photos and video
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Convenient camera for photo and video when you’re looking something easy and quality
I would recommend this to a friend
Brand response from SonyListens
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Hello EfrainT, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Its great that you have found this camera to be helpful and user friendly. Thank you for choosing Sony. -Linda Sony Social Support
Rated 5 out of 5 stars
Awesome entry level camera!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing quality product would definitely recommend!
Hello Amine, Sony's commitment to customer satisfaction is our top priority. Glad you are enjoying the camera! If you have any questions and concerns please reach out to us at 239-245-6360. Edward (10/13/2024) Sony Social Support
Cons mentioned:
Heat dissipation
Rated 1 out of 5 stars
The lovely system we live in.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My unit overheated. Returned ant Best Buy charge me return fee for a defective product.
Hi Christian, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear that you have to return the camera. For issues like this, we suggest you contact our phone support at 239-245-6360 so that we can assist your. Thank you for choosing Sony. Regards, Larry 7-23-2025 Sony Social Support
Pros mentioned:
Ease of use, Video quality
Rated 5 out of 5 stars
Perfect Vlogging Camera!” • “Sharp, Fast, and Eas
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Sony ZV-E10 II from Best Buy, and it has been an amazing addition to my gear. The image quality is sharp, colors are vibrant, and autofocus is lightning fast — especially for vlogging and content creation. The flip-out screen is super convenient for framing shots, and the camera is lightweight enough to carry around all day.
I paired it with the Tamron 17–70mm lens, and the results are stunning, both for photos and 4K video. Low-light performance is impressive, though the battery life could be a bit better, so I recommend getting a spare.
Best Buy’s pickup process was smooth, and the staff was helpful in answering my questions. Overall, I’m extremely happy with my purchase and would highly recommend this camera to beginners and experienced creators alike.
Pros:
• Excellent video and photo quality
• Lightweight and portable
• Great autofocus
• Fully articulating screen
Cons:
• Battery life could be longer
Hello AshrafulP, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy hear you have found this camera perfect for your everyday adventures and vlogs. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support
Pros mentioned:
Autofocus, Video quality
Rated 5 out of 5 stars
Compact, Fun, DSLR Quality - A Vlogger’s Dream
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony ZV-E10 II is a solid, lightweight, versatile, and highly efficient camera for photo and video. Overall, I am impressed with how fun, dynamic and convenient the user experience it provides. The small, compact body allows for shooting on the move opening up a whole range of spontaneous use cases that otherwise would be impractical. Featuring a generous sized viewfinder touch screen allows for easy menu navigation (of which there are many options) and camera use for both video and photo options. For self portraits and vlogging the flippable screen is closer to the lens than many competitors, which creates less obvious line of sight distractions and the resulting content more closely resembling a direct viewpoint into the camera lens (as opposed to slightly to the side, common when a screen is farther away from the center of the lens). The dynamic zoom kit lens, which ranges from to 16-50mm, allows for impactful wide angle landscape shots and telephoto zoom - making for far-ranging capabilities. The camera functions are far- ranging and well organized. The physical buttons are just the right amount in number and also effectively laid out, making on the fly and quick shoots more accessible and possible - a creator's dream. Recognition target settings usefully differentiate between human, animal, and bird. As an avid birder I can attest to this feature's effectiveness especially with fast moving birds swaying, diving, and soaring. SteadyShot stabilization feature comes in handy when shooting from a moving vehicle, moving on foot quickly, and capturing a shot in windy or unstable conditions -- the difference between the feature being enabled versus disabled is noticeable and a testament to its effective function. The Focus Mode and Focus Area camera settings offer a more nuanced set of options and become especially handy with creative shoots for lifestyle and products as well as portraits that allow nuanced differences between foreground and background. The Shoot Modes make the feel like a true DSLR in terms of precision and functionality, despite its compact and light weight, which feels like a satisfying best of both worlds balance. The video recording mode (activated by a handy, separate slide function at the top of the camera body) also offers a dynamic mix of audio recording levels and microphone directivity, a savvy stand out that packs a big punch -- a big theme of this device as many capabilities, functions, and features feel more sophisticated and professional than you might expect for a point and shoot-seeming camera size and body shape. Intelligent Shoot mode for both photo and videos impressively gathers data and visual input to automatically deliver a dynamic, all around high image quality that works in a range of settings including low light scenes (which Sony has had a strong track record in terms of innovation and delivery in). Video quality is superior and competes with most, if not all, other prosumer offerings in the market today. Creating vlog-style videos as well as social media content for platforms like Instagram, TikTok and YouTube feel like a primary design use case – they definitely had us in mind when creating this model. What I appreciate most about the video quality is that it looks and feels consistently professional, which is important for me and my brand and business. Also, shooting video in public feels overall like a better experience than other cameras I’ve used because the small body style is unimposing (passersby don’t notice and tend to not watch me nearly as much, likely because the body size is no bigger in width and length than most smartphones). The companion Creators' App (iPhone application) offers ease of use and helpful functionality including remote camera operation control through bluetooth pairing, cloud upload, and data import options. This is a great offering for vloggers, content creators, and travel photographers who shoot a high volume of photos and videos as upload and organization is enhanced via the app's capabilities.
Beyond specific features and functionality, the user experience out in the wild simply feels good. I like that I can pull the camera out for a quick shot without any difficulty and that it can fit in my pocket with the standard lens (granted, rather big cargo short pockets, but the benefit still stands). It cannot be overstated how the nimble ease of use of the camera's compact body translates into an impressive, fun, and spontaneous user experiences in a wide range of settings including capturing great shots from a wildlife photography perspective in nature, or on the fly sightseeing shots in busting urban areas or quiet town promenades. Also, from an adventure standpoint, I tried the camera out on a recent stand up paddle board adventure (carefully of course) and appreciated that it doesn't take up much real estate in my already compact dry bag. This really does lend itself to taking the camera along with you in more settings and locations than I otherwise would because of the convenient size and simple look and feel. In other words, the user experience feel inviting in the sense that I am more inclined to take this model along with me for impromptu use, whereas other larger DSLRs feel more limited in use case (meaning their functionality is limited in scope more to planned, thought out, intentional shoots, times and locations); case in point - I wouldn't even dream or dare to bring a larger DSLR with a hefty lens out on a stand up paddle board, but the Sony ZV-E10 II beckons me to bring it in tow when I do. This user experience "feeling" is noteworthy because it lends a critical practical benefit that simply boils down to: I use this camera way more often, for a wider variety of use cases, than other larger DSLRs. This makes it feel like an incredible value too given the high ease of use and frequency of use. I can't wait to take this camera with me on an international trip, as even my local travels with this model have felt fun, convenient, and exciting to have along with me for the ride.
Hi Eric, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you loved it and had fun using this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 9-25-2024 Sony Social Support
Pros mentioned:
Video quality
Rated 4 out of 5 stars
A great 4k video capture device.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony Alpha ZVE10 II APS-C Content Creators’ Camera Kit is a great package for someone who wants to start creating videos. The Content Creators Kit is the only way you should be buying the Alpha ZVE10 II camera because it comes with a 16mm-50mm Sony E-Mount lens that has Optical Steady Shot (OSS) built into the lens, which is very important because the Alpha ZVE10 II does not have In-Body Image Stabilization (IBIS). That means the Alpha ZVE10 II camera depends on the lens’s OSS to provide most of the image stabilization. There is digital image stabilization in the camera body, but it will not be as good as the OSS on the lens. For that reason, the Content Creator’s Kit is worth its weight in gold because the included lens comes with OSS. The kit also includes a fluffy microphone cover to shield the body from wind noises.
As for the Alpha ZVE10 II body itself, it has great features and clarity for taking 4k videos. There are many modes available for video capture, but auto mode is a great mode to start capturing right away and produce great results. The camera captures the videos in Sony’s XAVC format which is essentially MP4. Flip out screen is a god send for taking videos of yourself.
One annoying thing about switching between modes is that the switching is done by a switch. You must manually move a slider to switch between camera, video, and S+Q modes. If you are in camera mode and hit the video record button, it will prompt you on the screen that you are in the wrong mode. If you are in video mode and try to hit the camera shutter button to take a photo, you will be prompted that you are in the wrong mode. It almost seems more intuitive to have an option where the user is in control of understanding that if you press the video record button, the camera will start recording video and if you press the camera shutter button, it will take a photo. I understand that the manual switch is there to prevent basic users from being in the wrong mode, however, it would be nice for advanced users to not have to manually switch between modes.
Since this is a video camera first, there are some quirks about taking photos. Although when getting close to your subject, the camera shows a flower which is usually Macro mode. However, auto focus has a difficult time focusing on close objects. Tapping on the screen does not make it focus any better. So, your option is to move further back and rely on the zoom capabilities of the lens.
I wished I had more information on the minimum requirements needed for the camera. I had purchased a Sandisk Extreme Pro SDXC memory card for the camera rated at 200mb/s read and 140 mb/s write speeds. However, in trying to use the S+Q modes of the camera, it prompted that I need to use a V60 or higher memory card. Apparently my under-$50 memory card was only a V30. Unfortunately, I cannot return my memory card and will not be able to use the S+Q feature of the camera until I save enough money to buy a new SD card that supports V60 and above. In case you were wondering, those V60 and higher memory cards cost a bit more money than the standard cards to pick off the shelves. Rough estimate is that the V60 is double the price of a V30 card, and V90 is 3x the price of a V30 card.
If you purchase this camera to use as a video device first, and still image capture as a bonus, you will be very happy with this camera. If you are purchasing this primarily as a still image capture device with video recording capabilities, then you probably want to consider Sony’s other offerings. Recording 4k video on this thing is just a great experience.
Hi nautec, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you found it as a great camera for capturing 4K videos. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 9-25-2024 Sony Social Support
Rated 1 out of 5 stars
Usability
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Usability and quality is low. Extremely dissatisfied and disappointed with way too many features to even count
Hi BestBuyCustomer, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear that you felt this way using the camera. We suggest you contact our phone support at 239-245-6360 so that we can walk you through the great features of this camera Thank you for choosing Sony. Regards, Larry 12-3-2024 Sony Social Support
Rated 4 out of 5 stars
Sorta good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is good in the way that all digital cameras today are pretty good, but in comparison with others, there are some drawbacks. The first, and most noticeable to me, is the lack of ability to transfer images via bluetooth. With my previous setup, I would transfer images via bluetooth to my phone while shooting, and those would get synchronized via the cloud to my laptop, where I could see them in detail. Having a good view of the images in near real-time as I was taking them helped me decide whether I needed to reshoot them immediately. With the Sony, you can only transfer images to your phone via WiFi, and you can't shoot while doing that, so the only real option is batch transfer. You can only see the previews on the phone screen while shooting, so you don't have a great idea of whether you need more takes or not until after the batch transfer. Rather than going through your phone, you could choose to upload to Sony's Creator Cloud service, but again, that can really only be done in a batch-type transfer, and it takes even longer. Plus, the Creator Cloud is not really useful for editing, there is no computer app (at least for Macs, anyway) so any manipulation has to be done through a browser. I adapted my workflow for batch transfers, but it's not optimal. Second, I do most of my shooting with a macro lens, and the autofocus leaves a lot to be desired compared to my other camera. There is a cool feature with the manual focus with the macro lens, where it zooms in on a smaller section of the image field (which you can select) when you start to adjust the focus, which makes up for the lower resolution of the camera screen and the necessity of batch transfers. The other thing that is troublesome is that there are light and dark bands across the image. The good thing is that these aren't noticeable when looking at a single still image, but when flipping through successive images, you can see them move across the picture. They could be an artifact of the lighting, but I don't see that issue with my other camera. Finally, this is more nit-picking, but logging into the Sony website to register the camera and set up the app has the same authentication issues that have plagued me with any new Sony purchase I try to register. It always takes multiple login attempts before it will finally work. Again, it's a good camera, like just about any digital camera at this price point, but software and features really can make a difference, and I experienced enough annoyances here that I probably wouldn't recommend it unless you have already invested in compatible Sony lenses that lock you into their ecosystem.
Hi bradcon, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 9-27-2024 Sony Social Support
Rated 1 out of 5 stars
I do not recommend
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Video is Jittering in every step. I think mobile is more better
Hi TanvinS, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. You're honest feedback with help us to improve future products and software. Thank you for choosing Sony. -Linda 1-10-25 Sony Social Support
Pros mentioned:
Battery life, Ease of use
Rated 5 out of 5 stars
Great entry vlogger camera
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera is great for beginners, vloggers or just anyone who wants an easy to use camera with a robust lens system. This is a mirrorless camera from Sony which uses the E mount and there is plenty of first party lens you can use as well as a robust third party lens makers making compatible lens for the E mount you can use with this camera.
As far as using the camera it has plenty of features that make it great for vlogging like a button that makes it easy to focus on an item that you’re holding for example or something you want to showcase. A button to record video and since it’s a mirrorless camera to take photos as well. Also an easy slide to zoom in or out as well. This also improves on the menu system of the first ZVE 10 camera which is great. It also comes with a bigger battery than the previous camera as well which is great. It also has a Mini HDMi port to output and a USB type C port to charge the battery as well. The only small gripe is I would of liked a digital viewfinder but the screen will do just as good.
Hi Closingracer, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10 camera. We are glad to hear that you found it as a great camera for vloggers. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 10-22-2024 Sony Social Support
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Gym Creator.. definitely invest in this camera
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought this camera to use when I make gym content. I have no regrets so far and it’s perfect for beginners who want to get into cameras but don’t want to overspend.
Hello Kayla, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are happy with this camera. Thank you for choosing Sony. -Linda 08-15-25 Sony Social Support
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good Deal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was an excellent purchase, I am surprised by its quality
Hello JhonR, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (8/3/2025) Sony Social Support