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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 127 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 127 reviews
  • Rated 5 out of 5 stars

    Better than cannon and panasonic cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than Cannon and others. Plug and play and use as webcam on your laptop or computer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraderASC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-21-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The best medium budget camera of 2024!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is perfect. I take it everywhere with me! It’s very light and the battery last a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Perla,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you loved it and found it as a perfect camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-20-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good camera. With nice options and quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnaV, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (9/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera ! Truly best pirchase ive made ! The only thing i di wish was for the flash to be included but its a fixture that i can live without since this is made more for vlogging !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wendy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-13-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best vlog camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vlogger camera, compact and image is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kvolt,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you found it as the best camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-20-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Some trouble connecting to my phone but like the camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coachkimberlyrenee,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you liked the camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to buy again returned but regret it now lol will buy again soon lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tabbykat,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you are buying this camera model again. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for what i need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a live performer and need to record my sets. It looks amazing, easy to use, and allows easy addition of sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Danger, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 3-22-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Learning

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a learning curve for me, but have been enjoying using this!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Miya, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 05-31-26 Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Missing Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this as an open box-excellent. The camera is great, this is not a review of the camera. With that said, the box was half open when it arrived. Looked like it was tossed on the doorstep. The camera was loosely wrapped, and shifting around as I picked it up. When I open the box, I can barely find any pieces. In the end to find that there is no batter pack. I called to have one sent to me but they said they can only have me return the entire product and that they can not send me a battery. I ended up going to my local BB and buying a new battery. Camera works great, poor execution on BB's part.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LynnH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-25-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Quality Build and Great 4K Recording Ability!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and solid build. Lots of customization options and really good recording quality. Definitely recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chris, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Great for video and photos. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/23/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    okay camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a travel video camera. wish it had a viewfinder, but overall, it does the job and fits in my waist-pouch. I own the 6700 and use that for serious jobs, but this is for fun travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi laul,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that it met your expectations Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-1-2025
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Compact and flexible but limited battery life.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is small enough to fit in your pocket so its a great travel camera however the battery life is short lived. Nice 4k video but keep it out of the Florida sun.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RitzStudo, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you like the ergonomics and quality image from this camera. You're feedback regarding the battery is appreciate as it will help us to keep improving. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This excited my expectations and impressed me beyond belief. Top purchase of the year!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you are impressed with this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-16-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    By starting in photos and video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient camera for photo and video when you’re looking something easy and quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EfrainT, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Its great that you have found this camera to be helpful and user friendly. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome entry level camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality product would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Amine, Sony's commitment to customer satisfaction is our top priority. Glad you are enjoying the camera! If you have any questions and concerns please reach out to us at 239-245-6360. Edward (10/13/2024) Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Go Somewhere else For Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most terrible customer service I have ever experienced if I could leave a negative review I would. They lost my package and all they could say was be patient. After I paid for two day shipping, I had to wait over a week for them to send another package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayvon, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear about your experience with receiving the camera. Hopefully you enjoy the camera. If you have any questions feel free to reach out to Sony Support. Thank you for choosing Sony. -Linda 12-5-25 Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    The lovely system we live in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit overheated. Returned ant Best Buy charge me return fee for a defective product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear that you have to return the camera. For issues like this, we suggest you contact our phone support at 239-245-6360 so that we can assist your. Thank you for choosing Sony.
      Regards,
      Larry 7-23-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect Vlogging Camera!” • “Sharp, Fast, and Eas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony ZV-E10 II from Best Buy, and it has been an amazing addition to my gear. The image quality is sharp, colors are vibrant, and autofocus is lightning fast — especially for vlogging and content creation. The flip-out screen is super convenient for framing shots, and the camera is lightweight enough to carry around all day. I paired it with the Tamron 17–70mm lens, and the results are stunning, both for photos and 4K video. Low-light performance is impressive, though the battery life could be a bit better, so I recommend getting a spare. Best Buy’s pickup process was smooth, and the staff was helpful in answering my questions. Overall, I’m extremely happy with my purchase and would highly recommend this camera to beginners and experienced creators alike. Pros: • Excellent video and photo quality • Lightweight and portable • Great autofocus • Fully articulating screen Cons: • Battery life could be longer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshrafulP, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy hear you have found this camera perfect for your everyday adventures and vlogs. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact, Fun, DSLR Quality - A Vlogger’s Dream

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony ZV-E10 II is a solid, lightweight, versatile, and highly efficient camera for photo and video. Overall, I am impressed with how fun, dynamic and convenient the user experience it provides. The small, compact body allows for shooting on the move opening up a whole range of spontaneous use cases that otherwise would be impractical. Featuring a generous sized viewfinder touch screen allows for easy menu navigation (of which there are many options) and camera use for both video and photo options. For self portraits and vlogging the flippable screen is closer to the lens than many competitors, which creates less obvious line of sight distractions and the resulting content more closely resembling a direct viewpoint into the camera lens (as opposed to slightly to the side, common when a screen is farther away from the center of the lens). The dynamic zoom kit lens, which ranges from to 16-50mm, allows for impactful wide angle landscape shots and telephoto zoom - making for far-ranging capabilities. The camera functions are far- ranging and well organized. The physical buttons are just the right amount in number and also effectively laid out, making on the fly and quick shoots more accessible and possible - a creator's dream. Recognition target settings usefully differentiate between human, animal, and bird. As an avid birder I can attest to this feature's effectiveness especially with fast moving birds swaying, diving, and soaring. SteadyShot stabilization feature comes in handy when shooting from a moving vehicle, moving on foot quickly, and capturing a shot in windy or unstable conditions -- the difference between the feature being enabled versus disabled is noticeable and a testament to its effective function. The Focus Mode and Focus Area camera settings offer a more nuanced set of options and become especially handy with creative shoots for lifestyle and products as well as portraits that allow nuanced differences between foreground and background. The Shoot Modes make the feel like a true DSLR in terms of precision and functionality, despite its compact and light weight, which feels like a satisfying best of both worlds balance. The video recording mode (activated by a handy, separate slide function at the top of the camera body) also offers a dynamic mix of audio recording levels and microphone directivity, a savvy stand out that packs a big punch -- a big theme of this device as many capabilities, functions, and features feel more sophisticated and professional than you might expect for a point and shoot-seeming camera size and body shape. Intelligent Shoot mode for both photo and videos impressively gathers data and visual input to automatically deliver a dynamic, all around high image quality that works in a range of settings including low light scenes (which Sony has had a strong track record in terms of innovation and delivery in). Video quality is superior and competes with most, if not all, other prosumer offerings in the market today. Creating vlog-style videos as well as social media content for platforms like Instagram, TikTok and YouTube feel like a primary design use case – they definitely had us in mind when creating this model. What I appreciate most about the video quality is that it looks and feels consistently professional, which is important for me and my brand and business. Also, shooting video in public feels overall like a better experience than other cameras I’ve used because the small body style is unimposing (passersby don’t notice and tend to not watch me nearly as much, likely because the body size is no bigger in width and length than most smartphones). The companion Creators' App (iPhone application) offers ease of use and helpful functionality including remote camera operation control through bluetooth pairing, cloud upload, and data import options. This is a great offering for vloggers, content creators, and travel photographers who shoot a high volume of photos and videos as upload and organization is enhanced via the app's capabilities. Beyond specific features and functionality, the user experience out in the wild simply feels good. I like that I can pull the camera out for a quick shot without any difficulty and that it can fit in my pocket with the standard lens (granted, rather big cargo short pockets, but the benefit still stands). It cannot be overstated how the nimble ease of use of the camera's compact body translates into an impressive, fun, and spontaneous user experiences in a wide range of settings including capturing great shots from a wildlife photography perspective in nature, or on the fly sightseeing shots in busting urban areas or quiet town promenades. Also, from an adventure standpoint, I tried the camera out on a recent stand up paddle board adventure (carefully of course) and appreciated that it doesn't take up much real estate in my already compact dry bag. This really does lend itself to taking the camera along with you in more settings and locations than I otherwise would because of the convenient size and simple look and feel. In other words, the user experience feel inviting in the sense that I am more inclined to take this model along with me for impromptu use, whereas other larger DSLRs feel more limited in use case (meaning their functionality is limited in scope more to planned, thought out, intentional shoots, times and locations); case in point - I wouldn't even dream or dare to bring a larger DSLR with a hefty lens out on a stand up paddle board, but the Sony ZV-E10 II beckons me to bring it in tow when I do. This user experience "feeling" is noteworthy because it lends a critical practical benefit that simply boils down to: I use this camera way more often, for a wider variety of use cases, than other larger DSLRs. This makes it feel like an incredible value too given the high ease of use and frequency of use. I can't wait to take this camera with me on an international trip, as even my local travels with this model have felt fun, convenient, and exciting to have along with me for the ride.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you loved it and had fun using this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-25-2024
      Sony Social Support Sony_US

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