Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 55 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers commend the AX43A 4K Handycam for its exceptional video quality, with many noting that it is nearly flawless. The 4K recording capability is also highly praised, with users appreciating the incredible detail and clarity it provides. Furthermore, the camcorder's compact size, user-friendly interface, and affordable price point are all mentioned as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 55 reviews
  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    Good camcorder

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. It is very Good camcorder with high quality zoom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manish,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX43A camcorder. We are glad to hear that you are happy with your purchase and found it as a good camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camcorder

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camcorder! Takes beautiful videos, even in low light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JjimEllis,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX431 camcorder. We are glad to hear that you found it as a great camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-12-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Better than phone videos

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy going back in time and not using the phone capturing only a few minutes, now I'm back to capturing lifetime of memories

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RLeon, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're happy to hear you are enjoying this camcorder and that it has become an asset to your lifetime memories. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I was looking for it to do. As a Pop Pop I want to take pictures/video of the grandkids and this camcorder did not require a PHD to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KurtC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX43 camcorder. We are glad to hear that you found it as a good camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-14-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Decent quality, however a little pricey.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Davies,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're glad to hear that you are enjoying your FDRAX43 camera. We understand that the camera may be a little pricey, but we believe that its performance and value justify the cost.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Gimbal

    Rated 5 out of 5 stars

    Sony does it again

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera!!!!!!!!! Love the cool gimbal feature

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX43A camcorder. We are glad to hear that you found it as a great camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera but pricey

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality. A little expensive. Excellent features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smac,

      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the FDRAX43A camcorder. We are glad to hear that you found it as a great camcorder having excellent features and captures high-quality videos. Thank you for choosing Sony!
      If you have questions or concerns, please don't hesitate to reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A Good Camcorder for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always brought Sony Products and this one is no different. It’s lightweight and shoots very good. Video is clear and it works to Perfection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigchill,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX43A camcorder. We are glad to hear that you found it as a good camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-20-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Very good camera. Excellent quality.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive little camera but works *almost* perfectly. I needed a camera to record my two little kids and all their adventures (soccer, baseball, plays, music, etc.). Tried to save money and used my iPhone but had space limitation, quality, etc. was just too difficult. Even tried to use my GoPro but that was horrible for me. Need something to follow my kids when playing sports, didn't shake and can zoom. This camera does that all perfectly. The only issue the camera has is when it is bright outside, can't see the viewfinder well so don't know when to zoom or focus on someone. For example, soccer. When the kids are far away from my position, cannot zoom because I don't know if the lens is hitting my kids cause the bright sunlight makes the viewfinder unusable. This camera lets you connect it directly to a tv to watch the videos that way. Just know that 4k files are HUGE and I had to buy more RAM on my computer to be able to edit videos or it would just crash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sony 4K Camcorder

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony camcorder is one of the best that I’ve purchased. I love Sony products. I purchased this camcorder for our first trip to Japan and it is awesome! Thank you Sony and Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imagine,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX43A camcorder. We are glad to hear that you found it as an excellent camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-22-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony-AX43A 4K Handycam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. Great video. Easy to use. It does most things the more expensive AX53 does. I do wish you could more easily manually adjust the brightness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX43A Camcorder. We are glad to hear that you loved this camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-2-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well, easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to use. picture quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TLHGB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX43A camcorder. We are glad to hear that it worked well for you. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-11-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Gimbal

    Rated 1 out of 5 stars

    Awesome but unreliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is awesome. Built in gimbal and extremely easy to use. I rated it 1 star because mine died from hardware failure after 1yr. Manufacturer warranty is nonexistent. Getting the geek squad extra warranty saved me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dods,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX43A camera. We are glad to hear that you found it as an awesome camcorder. However, we sorry to hear about what happened to the camcorder. The limited manufacturer's warranty is for 1 year only. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-1-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    4K somewhat expensive solutions that works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. I wish Sony had made some changes, but it appears this model has been the same for a while now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Powerlogic, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our FDRAX43A camcorder. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Works perfect

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to record cricket videos in 4k for my youtube channel. Cant have asked for a better product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raja,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the FDRAX43A camcorder. We are glad to hear that camcorder worked perfectly for you as you record 4K contents for your channel. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Sports Game

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camcorder. Worked very well to record high school soccer game.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NYCA, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. Its great to hear you are enjoying the quality and performance of this camcorder. Thank you for choosing Sony. -Linda 12-16-23 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera, works as described. No frills. Straight foward

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 4 out of 5 stars

    Good quality for streaming.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality when I put in on my stream. X250 digital zoom. The thing I don’t like is you can’t press record while streaming and when u record without stream is you cant transfer it wirelessly to your phone. There’s a certain format that Iphone can see but not the 4k. Want to see 4k on iphone but guess not

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi planelord, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camcorder and its video quality when used during streaming. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Good light user

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good focus. Good price and easy user. And focus that good motion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeungpyoH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the FDRAX43A camcorder. We are glad to hear that you found it as a good camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-26-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Very good camera.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great handycam the stability is really good 4K is excellent. I am a professional photographer and I bought this just as a backup for B roll and safety shot. I have been using it to film my grandson, it's great for family stuff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HowardS, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US