Customer Ratings & Reviews

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Overall Customer Rating

96%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 4179 Reviews

    • Brand Response

      SonyListens 

      September 27, 2016

      Hello Christa, thank you for your message. For any issue related to the functionality of the unit, check the next link to troubleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/69542. Oscar. sony_US

    • Brand Response

      SonyListens 

      June 27, 2016

      Hi LosFeliz12,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

    • Brand Response

      SonyListens 

      July 14, 2016

      Hi. Dagger, good to know that you are happy with your purchase. Thank you for choosing Sony. Dave sony_US

    • Brand Response

      SonyListens 

      October 3, 2016

      Hello Mike, thank you for your message. For any issue related to the functionality of the unit, check the next link to troubleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/69542. Oscar. sony_US

    • Brand Response

      SonyListens 

      August 22, 2016

      Hello TacoHut, thank you for your message. For any issue related to the functionality of the unit, check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/69542. While the player is turned on, press STOP, HOME, and then TOP MENU button on the remote to lock or unlock the tray. Oscar. sony_US

    • Brand Response

      SonyListens 

      November 6, 2016

      Hi Pjdsal2008, We're not expecting this feedback for this unit. We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at socialsupport@am.sony.com. Kindly include your contact details, product information and Event ID (if available). Vincent sony_US

    • Brand Response

      SonyListens 

      November 5, 2016

      Hi Pdsguy, We are sorry to hear your experience. If you need further assistance with this, you may contact us at socialsupport@am.sony.com. Please include all the details such as your Event ID, contact details and product information. Regards, Vincent sony_US