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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3741 reviews

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96%
would recommend
to a friend

Customers are saying

Customers frequently mention the ease of use, streaming capabilities, and picture quality as significant strengths of the BDPS3500 Streaming Wi-Fi Built-In Blu-ray Player. Many appreciate its compact size and the inclusion of Wi-Fi for convenient streaming access to various apps. The affordable price point is also frequently praised. A small number of users reported some issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-10 of 10 reviews
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Love the extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good machine it gives lots of options. There are plenty of apps however it is very slow and does not remember passwords so you must input for every user every time. Further, it freezes and must be truned off and on to reboot. Also the remote is super frigile and lite.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great way to receive streaming tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a couple of challenges getting things going and have needed to reboot a couple of times but the quality is really pretty good. Apple TV is a bit faster, but this gives me good access to other things.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tilliesmom, We appreciate your feedback and we will not it of future improvements of our products. - Jerome Sonystyle

  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes time to connect to wireless network. Takes tine to play YouTube videos. Sometimes it does not connect to the wireless. No problem with the dvd player. Tons of apps you wont use forever,

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Works well. Enyoying movies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for movies. Insufficient memory and too slow for internet viewing.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what the deal is, but my blu ray player is super quiet on audio compared to my Apple TV or game consoles. The UI is also pretty terrible for the streaming services. And overall it's a slow machine. But, I paid like $50 on Black Friday and it's only purpose is playing blu rays so I'm not too upset about it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy and slow but great value for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a bit slow but it plays movies fine. Steaming to Samsung tablet does not work

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this smart blu-ray because it was necessary with the new tv I purchased. Though it is a little slow to initiate stream, it will do. Like the multi function.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandparents needed one on short notice, and wanted something on the cheaper side. I don't recommend it because it's slow and doesn't have many apps. I've had better luck with LG products.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow, Buggy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the problem I'm having. I have the "Favorite" button setup for Pandora 1. While watching a DVD or Blu-Ray, I click on the Netflix button and it (slowly) goes to Netflix. 2. Now I'm in Netflix but want change to Pandora so I click the "Favorite" (Pandora) button, the TV screen goes black and the BDP-S5300 freezes/locks up. Sometimes just ejecting and then closing the tray, the TV screen goes black and the BDP-S5300 freezes/locks up. When it freezes/locks up, even the "Power" buttons don't work, you have to unplug the power supply to get the BDP-S5300 to come back on. I have tried rental Blu-Rays and DVDs and even a brand new freshly opened DVD, all these discs play on an older player. Besides being underpowered and slow, the BDP-S5300 is buggy, this one is going back for refund.

    No, I would not recommend this to a friend