Customer Ratings & Reviews
- Model:
- SRSNB10/W
- SKU:
- 6471737
Rating by feature
- Sound Quality
Rating 3.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Range
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Bluetooth Wireless Neckband Speaker's sound quality, battery life, and comfort. Users appreciate the sound and how long the battery lasts. Some users love wearing it at work because it is comfortable. However, some users feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good for podcasts and audiobooks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy for it's functionality. Only good if you want to listen to podcasts and audiobooks, not ideal for music. But that's what I wanted it for , so it works for me. Priced a little higher but quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amit, Sounds like the Sony SRS-NB10 neckband speaker is serving its purpose well for you! It's tailored more towards personal listening like podcasts and audiobooks, which explains why it might not be the best for music due to its design and audio profile. However, since it meets your specific needs, it's a good match, and the quality justifies the price for you. Thanks for sharing your experience and for choosing Sony! -Carl
- Pros mentioned:Comfort
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very nice headphones . Bought them for my daughter and she loves them !
I would recommend this to a friend - Pros mentioned:Sound quality
Great product …..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality of sound. …………………………………………………………………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alfa43,
Thank you for choosing Sony!
We couldn't be happier to hear that you're enjoying the sound quality of the SRSNB10. Knowing that it delivers the audio experience you hoped for means a lot to us. Thank you for taking the time to share your feedback.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Excellent speaker, great features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speakers with decent sound. These are good for a work from home scenario. They are not loud enough for going to for a walk or a stroll if there is a lot of traffic noise. However that is not the intended purpose anyway. They are excellent otherwise and have a very long battery life. The buttons are easy to use and recognize.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SunnySkies,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality and battery performance of the wireless neckband speaker. The NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you for choosing Sony!
-David
Amazing battery life but lacks trademark Sony bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound you're used to from Sony but definitely flatter and lacking bass like their other products. These are super lightweight and comfortable to wear with the buttons in easy to reach places. I think I've gone at least 2 weeks using them and still have around 80% battery left on them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VSnow, Thanks for the feedback. We're glad you are impressed with the design and battery life of the speaker. For the bass sound, this usually depends on the source that you're playing and audio device that you are using. Some of these issues can be fixed by adjusting the equalizer function or the bass sound settings of the connected device.
Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Good quality; don't use it as much as anticipated
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well. I don't use it as much as I thought I would for business calls. I've found that when I need hands free instead of speaker the reason is usually due to environmental noise. In that case, using airpods works better for removing external noises around me. But I've been told that the sound quality is good when I am using it and it's comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greenspot101,
Thank you for your review.
While we are pleased that you are satisfied with the comfortable design and exceptional sound quality of our SRS-NS7, we are sorry if you don't use it as much as you like for business calls due to environmental noise. On the other side, we are glad that you were able to solve the problem by using your AirPods.
This Wireless Neckband Speaker features Precise Voice Pickup Technology- A beam-forming array with two microphones combines with advanced signal processing, allowing for crystal-clear voice quality during phone calls. Plus, a full range speaker unit with upward-firing speaker placement and a passive radiator which brings an excellent sound quality and minimal feedback to everything from work calls to your favorite music and podcasts.
Additionally, the NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience.
In the future you need information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you, and thank you for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Lightweight and clear sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its so light you would forget its on your shoulders. Sound is clear for phone calls. Music sounds okay not so great.
I would recommend this to a friend Sony neckband speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It’s nice to be able to walk around and listen to music without having something stuck in your ear! Very nice sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vans,
We are thrilled to hear that you are enjoying the freedom and comfort of the SRS-NB10. There really is nothing quite like the convenience of staying connected to your music and calls while keeping your ears completely free and staying aware of your surroundings. We’re glad the sound quality is hitting the mark for you while you're on the move!
Thank you for choosing Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Sony Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Neckband Speaker has good sound and range for around the house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HemiCuda, Amazing! We're thrilled to hear you like the good sound quality and excellent range of your Sony Bluetooth Wireless Neckband Speaker. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are so fantastic I don't even know they're on so comfortable and they sound amazing I wish I would have had them years ago
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks awesome, Shimer! We're happy to hear that you are impressed with your new Sony headphones. The NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you very much for the perfect star review and for choosing Sony! - Craig
- Cons mentioned:Volume
Not satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset in my opinion is not very good. Volume in my opinion needs to be higher . Pricing in my opinion very high.. I will not purchase the other model
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HelenB,
We are really sorry if the volume/loudness and price of our SRS-NB10 Wireless Neckband Speaker didn't live up to your expectations. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. For the volume/loudness, you can easily control the volume to a level that’s comfortable for you by touching the volume button on the side of this Sony neckband speaker. However, depending on the BLUETOOTH device, it may be necessary to adjust as well the volume or set the audio output setting on the connected device. You may also try using different Bluetooth devices to isolate the problem.
For additional troubleshooting, you may refer to the following articles:
https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000466464.html
https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000432530.html?search=volume
I hope this helps.
Should you need more information or technical assistance with our product, please feel free to email us at [email protected] with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for your purchase.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Battery life
Its a speakerphone around your neck.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these better than buds in your ear and cans over it. Lasts most of the day. Nice to not have to hold the phone to your face to talk. Its like having a speakerphone around your neck. Light and just plain works. Buy when discounted tho!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, BestBuyGuy! We're glad you like your new neckband speaker. Enjoy and thanks for choosing Sony. -Craig
Neckband
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lite exactly what i was looking for nothing heavy to go over my neck waterproof its the way to go
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carol, Great! We're truly delighted to hear it meets your needs and expectations! Glad to know you like the amazing sound quality of of this unit. The NB10 Wireless Neckband Speaker is great for more than just working from home. This neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Battery life, Comfort, Sound quality
A better way to do conference calls
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m always on the lookout for the next big thing in wearable audio tech. I’ve tried all kinds of wireless earbuds and headphones, including bone conduction. Each of them have their own pros and cons, and each has situations in which it shines. When I saw the Sony neckband speaker, I was intrigued, thinking this could be another option for listening to music or podcasts without having anything in my ears or on my head. It does work in those situations, but that’s not how Sony is positioning it, and that’s very important. The NB10 is an odd-looking device that goes around your neck and sits next to your collarbone. Speakers on each side are angled toward your ears, with a passive radiator for providing lower notes, and this is pointed down into your shoulder. Sony claims that the speakers can allow the wearer to hear the audio without disturbing those around you. This is rather funny, as that could only be true if you keep the volume so low that you can barely hear it. The fact is that these are speakers pumping sound into the air, and anyone sharing that air is going to be able to hear it. Nonetheless, this does not decrease the utility and value of the NB10. The sound put out by the speakers is clear and balanced. It lacks a little on the bass side, but overall sounds quite pleasant. The unit is lightweight and so comfortable that you’ll forget you’re wearing it. In fact, I did forget I was wearing it when I had it on for a couple of hours! If you get tired of earbuds that hurt if you wear them too long, or don’t want headphones squeezing your head, the NB10 provides another option, as long as you don’t need the sound to be completely private. Sony markets the NB10 for those working at home. When I first started using the NB10, I was focusing on whether it could a be good replacement for a normal pair of earbuds, but when I actually started treating them as an alternate way to participate in conference calls, that’s when I really started to appreciate their value. First off, having the speakers on my shoulders made a surprising difference in how much more clearly I was able to hear what was being said. I didn’t need to lean closer to my laptop’s speakers, trying to make out what a distant colleague was saying. This was a big improvement all by itself. The NB10 brings an even bigger advantage that I didn’t think about before. During conference calls, it makes sense that you’d want to stay in your seat for a video call, but there’s no need to stay seated for a voice-only conference call. If you walk away while using your laptop’s speakers, you may have to come running back when someone asks you a question. The NB10 allows you to stand up and walk around while on a call, which is also better for your body. Sony helpfully included a dedicated mute button on the unit so that you can easily unmute to reply to your meeting, while being across the room from your computer, and there’s even a repeating tone to remind you that you’re on mute, saving you from the classic “sorry, I was on mute”. Volume controls are easy to identify by touch, so all the controls you need for your call are right at your fingertips. With the NB10, you can be doing dishes at the sink while hearing every word of your meeting and still be able to respond quickly and easily. This is the true strength of the NB10. Battery life is rated at 20 hours, and my experience so far seems to be in line with that. The unit recharges with a USB-C cable, and 10 minutes of charging will give you an hour’s usage in a pinch. It was nice that the unit came fully charged, allowing me to jump right in to using it. Pairing with my phone was easy, and I was also able to pair it with my laptop and switch back and forth easily. It would have been better if I didn’t have to re-select the NB10 on each device before using it, but it’s better than having to pair it again. So, where does the NB10 fit amongst so many other wireless audio options? It’s not going to be an alternative to wireless earbuds, since it doesn’t provide a truly private experience. It’s great that you can hear your audio while still being aware of your surroundings, but bone conduction headphones do that as well, while still keeping your listening choices private. The true competitor to the NB10 would be the speakerphone devices that have begun to be available. I think those are great too, but the ability to be free to move around is just too big an advantage to ignore. The slight price difference between the NB10 and dedicated speakerphone devices is easy to justify for the additional flexibility and versatility it provides. The NB10 offers a great at-home speakerphone for work, but it’s also a capable performer that can be used to play background music all day long without ever becoming uncomfortable. Now that I’ve used it a little while, I’m convinced it’s a great addition to the field of wireless audio devices.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Neck sound bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my wife, she loves how it sounds and is very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Star,
That's great! We're glad to hear that you wife loves the sound quality and comfortable design of the speaker. The NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you for choosing Sony!
-David
Mr. Kim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally, I was looking for a bluettooh headset to use while driving, but kept the Sony Wireless Neckband Speaker because they sound great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrKim,
We're so glad you discovered the Bluetooth Wireless Neckband Speaker and are enjoying the sound quality, even for a different use than originally planned!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great for hands free.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Had a small Issue and they replaced it right away. Dropped it off at nearest store and they ordered a replacement to be sent to my home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarianneS, Thanks for the 5-star rating! We're sorry to hear that you've had issues with your first pair but we're glad that it had been replaced. Enjoy and thanks for choosing Sony. -Craig
Useles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It ok , it ight weight but sound no clear it lousy
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Lefty,
Thanks for your comment about the SRS-NB10 being lightweight. We really appreciate that feedback.
However, we're sorry to hear the sound quality on your SRS-NB10 isn’t quite what you expected. We totally get how important clear audio is.
To help you get the best experience, we have some troubleshooting steps that might fix the issue; check them out here: https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000466464.html
Feel free to contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car if you still require assistance after attempting those.
Thanks for considering Sony. We apologize for your experience.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Cordless neck band speaker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave a 5 star, for the neck band, but my first order didn't come with charger, I took it back, reordered another on, Andy that one took long to come because it got lost, then reordered and that one did come but also took longer that date I was supposed to receive it, yes I got it, and it's good..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Handsfreehearandtalk,
Thank you so much for your review.
We sincerely regret to hear what happened with your previous orders. Despite the issues, we are so happy to hear that you're now enjoying and you are satisfied with the superb performance of our SRS-NB10 Wireless Neckband Speaker.
The NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience.
Thanks for the 5 Star rating and for choosing Sony!
- Romeo
- Cons mentioned:Volume
Good concept
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good concept. Just not as loud as I would like it to be. Therefore giving it a 4-stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hunter, thanks for choosing and purchasing our product. We're glad you like the concept of the SRSNB10. We're sorry to hear that you have an issue with the sound level of your SONY unit. Please isolate the issue by following this link:
https://helpguide.sony.net/speaker/srs-nb10/v1/en/contents/TP1000466464.html?search=low%20sound%20
If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
The NB10 Wireless Neckband Speaker is great for more than just working from home. This neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. Thank you for choosing SONY. ~Earl
