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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2899 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, easy setup process, and reasonable price of the BRAVIA TV. Many users rave about the immersive viewing experience, describing the picture quality as 'amazing'. The TV's user-friendly design and straightforward instructions make it a breeze to set up, while its affordability makes it an attractive option for budget-conscious buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,899 reviews
  • Rated 1 out of 5 stars

    Screen cracked after 3 weeks of using it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen broke three weeks after we bought it. Best Buy wouldn't work with us because it was a damaged screen and told us we had to deal with Sony. We were informed by Sony the screen was discontinued. We now officially have a month old $800 TV we have to pay off and it doesn't even work. The warranty does nothing! Extremely disappointed and think Best Buy could have worked with us.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. For further assistance, email us at [email protected] and include a brief description of the issue and an event ID number (if applicable) on the subject line of your message. -Oscar. Sonystyle

  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get for what you payed. Great tv for streaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bravi-a-ssimo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and beautiful. Excellent image quality and the fact that it is gaming tuned makes it a perfect gaming TV. Can't comment on the sound because it has been connected to a soundbar since day 1. Con: Your WiFi needs to be excellent or you will find yourself getting very frustrated with the smart TV functions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good tv for the price, a decent picture. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this tv. Easy to setup great picture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems with internet connection It has many options that I don't need

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 'Smart' TV. Two weeks after purchase there was an update error that rendered the television useless for four days. The factory reset time proposed did not work. You have to completely shut off the power source for at least three hours for the TV to reset. Geek squad sent a guy over and he was surprised about the issues. Other than that, its been a good TV with Apps integration being a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. I liked it. Good in shape. Fits my budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only complaints i have are the speakers are not that great and the tv has about a 4 second delay when you use the special feature buttons on the remote such as netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent however sound quality is it fair, had I not been able to use my home theater the sound quality I would have probably return the TV. A lot of apps on here overall a good TV and I would recommend it for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. First smart Television purchased. Some pictures are blurry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rachael! Make sure that the issue is caused by the television and not the connected device by pressing the HOME button to display the menu. If the issue is only happening with an external source such as a Satellite box, game console or Blu-ray / DVD player, we suggest to check the video output settings to make sure that the correct resolution is selected as well as any related settings to improve the picture quality. We would like to also recommend if the issue is happening through the Home menu to try the steps available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/38403/p/61659%2C62766%2C92860%2C91638/c/65%2C66/kw/reset ~Jeannette

  • Rated 5 out of 5 stars

    Outstanding value for the quality of SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We figured we couldn't go wrong with a SONY product, and we learned that there is a major price jump from 48" to 50%. We cannot tell the difference in size and we have 7 large screen TV s in the house. I would buy the product again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought Two! Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like nearly everything Sony makes, these TVs are exceptional, including the built-in Internet access to NetFlix, Hulu. Wall mounted both, and very pleased with how they integrate with DirectTV i.e. use but a single remote for most things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only reason i didn't give it 5 stars was the web browser. it's good but not great. all brands of smart tv have okay web browsers but not good ones. i have a samsung too and the web browser is okay not great but still worth using.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello mojoe60, thank you for your feedback and for choosing Sony.Sonystyle

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very low glare on screen, which I like. My previous TV had a lot of glare on the screen, which irritated me. I had to close my drapes in order to see the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been nothing but happy with this tv. It works well for the next gen gaming I do and for streaming services like netflix and the like. Good sound and display and not as expensive as some other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent screen for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always, the Sony brand is a guarantee of an excellent product for our entertainment needs. Besides that it's a product that I use with all due his life could exceed expectations given the advancement of technology.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated to hook up to my dish network and DVR/VCR Player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful reception & dual 220 & 110 voltage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a good brand.. Even when I was still in the Philippines and when I was growing up I already know the brand name "SONY" it is the good and best brand of electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. I needed a little help working all the great features on this tv. The sales person was great and the store was cleaned.

    I would recommend this to a friend