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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 53 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers admire the BRAVIA CAM for its sound quality, video chat capabilities, easy USB connectivity, and straightforward setup. However, some customers have expressed concerns about the gesture control feature, citing issues with lag and inconsistent detection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 53 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product no longer being offered in this size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, very happy with the screen quality, features, look inside our home, sound quality, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Neat free add on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for free when purchased TV. Just got yesterday and set up. Seems pretty neat.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Videos good but gestures need improvement.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Gestures need improvement. Works great on video chats. Picture is nice and clear. The camera lens cover is a big bonus. A little pricy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Puertoroc21, We're glad that you like the picture quality of the Bravia Cam. We'll take note of your feedback about the gestures. Your feedback matters as it help us improve our products and services. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Keep kids from standing in front of TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the little kids just to have the view distance warning. When kids are too close it will show a grey screen at the bottom about viewing distance and if kids do not move back it will cover the whole screen with the grey warning and no video.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but not worth the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product but I don’t know that it’s worth the money. If you aren’t a little tech savvy, I would avoid buying this. It takes time to get use to it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CobyG,

      Thank you for the review and we understand your concern. You may find this article helpful regarding your concern.

      https://www.sony.com/electronics/support/accessories-television-projector-accessories/cmu-bc1/articles/00279217

      If you need further assistance, we're more than happy to help you out. For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Not necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this product very average and not very necessary. We dont use Zoom on our tv which is a way to use this product and the turn off/volume functions dont always work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worked as per expectation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it separately for new buy Sony TV but I noticed it was not working for sometime. I don't know the exact reason.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to zoom family calls but it’s lacking the ability to zoom in closer. I sit on my couch and I look pretty far off in the distance. The hand gesture is a nice feature but it takes too much effort to get your hand lined up to get the tv to pause or go up/down in volume.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chattanooga Gunbarrel location very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation and prompt delivery. This device enabled me to use Zoom on my 65 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Video chat

    Rated 5 out of 5 stars

    Great for Video Chat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Web Cam works Great with Video Chat using The Google Meet app on our Sony Bravia Smart TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KirbyC, this is awesome! We're pleased to hear that the Bravia Cam is working great. We appreciate your 5 star rating and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Wont know if you dont try

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have to test out but hope its what i need and want it to be been awaiting this awhile

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lame

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would use it. Doesn't add much value. Excited for the futures but reality not worth

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live it!. It works seemlessly with the google meet app on my tv. The picture is very clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeidreD,

      Thank you for the 5-star rating and we're glad to hear that you like the picture quality of the BRAVIA CAM for your google meet app. Connect BRAVIA CAM for an even more dynamic viewing experience and enjoy video chat on the big screen along with Ambient Optimization Pro for great picture and sound wherever you are in the room. Thank you for choosing Sony!

      -David Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Sony Always

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to my sony 55” oled A8. Great add on to compatible sony tv

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    AMAZING CAMERA!!!!!

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I loved it. Glad they made this camera for my television. I love video conferencing on my television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but i dont LOVE it. It sometimes is hit or miss with picking up tour hand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikkilin123,

      We do apologize for the inconvenience and we appreciate your feedback. Gestures may not be recognized in the following circumstances:

      1. If you perform gestures too close or too far from the camera.
      2. When your hand is too close to your body or face, a gesture may not be recognized.
      3. If your hand movements are too fast or too exaggerated to be recognized. Try slowly moving your hand with smaller motions.
      4. If you block the camera's field of view.
      5. If the environment is too bright, the background colors are too similar, or there is an optically confusing pattern on your clothes.
      6. If your face and body can't be seen or recognized by the camera.
      7. If the sensing function sees the movement of another nearby object, it may be given preference over your gestures
      8. If your gestures are not recognized even after trying everything, try unplugging and plugging in the camera.

      The camera may also recognize your foot as a hand if, for example, you lie down and your foot comes within the camera's field of view.

      If you need further assistance, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Needs more Apps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited apps, but slick and holds on tv well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat product well worth what we paid. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia cam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with awesome features like hand gesture control and if you have children it has sensor that tell you u r too close you can also adjust volume and turn off tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CWalker, Wonderful! We're glad that you are enjoying the features of your Bravia CAM. BRAVIA CAM upgrades your TV experience with features like Video Chat, Gesture Control, and Proximity Alert. Also, with Ambient Optimization Pro, the BRAVIA CAM recognizes where you’re sitting in the room and automatically optimizes picture and sound according to the room’s environment. Thank you for choosing Sony. Erin Sony_US

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