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Customer Ratings & Reviews

Your price for this item is $474.99

Customer reviews

Rating 4.2 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the Cyber-shot HX99's excellent camera quality, particularly its zoom and ability to capture high-quality photos and videos. Its compact size and lightweight design are also frequently praised, making it easy to carry and use. Many appreciate the camera's user-friendly interface. The camera's portability is a significant advantage for users who want a high-quality camera without the bulk of a DSLR.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is perfect for my work. The only down side is the owners guide doesn’t explain the different settings on the mode selector.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelC, Thank you for sharing your feedback. We are trilled to hear you are satisfied with this camera and that it is working great for your work. Thank you again for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great little pocket camera with a 30x zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Sony Cyber-shot cameras for years and have always been completely satisfied. My recent purchase of the HX99 is no exception. What a great little camera! You can't beat a Zeiss lens for quality photographs and the 30x zoom is amazing for a camera that fits in a pocket! Sony is constantly upgrading their cameras with the latest technology and the HX99 has lots of new features to explore.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures come out great in this camera, but video quality not so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for vlogging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera for the quality. My only issue with it is the file format is XVAC which doesn't work on my surface so I'm having a hard time exporting my videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this camera, great for recording kids games and has amazing zoom quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your detailed feedback on our DSCHX99 camera. We're glad to hear that you loved our camera and find it great to use for recording. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-12-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice camera,nice camera,nice camera,nice camera,nice camera,nice camera,nice camera,nice camera,nice camera,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photo quality and zoom are excellent. Videos are better than video camera. Durable case makes it good for travel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software not available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera seems to be OK. Best Buy’s handling of this transaction has been as expected. My main concern is the editing software shown in the literature is no longer available or supported. Sony has not been helpful. I have not been able to find much documentation for the “new” editing software. This is no reflection on Best Buy

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankN, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the DSCHX99 camera. We are glad to hear that you liked this camera. We suggest you contact our phone support at 239-245-6360 so that we can guide you downloading the software for editing pictures. Thank you for choosing Sony.    Regards, Larry 4-6-2024 Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Sony digital camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I have it 2 stars is because the camera quality is okay. The over quality of the camera felt cheap. Feels very much like plastic. No wifi transfer for photos. A bit over priced for its price point in my option.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Branden,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the DSCHX99 camera. We are sorry to hear that the camera did not meet your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-8-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good Zoom Pocket Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little pocket camera for quick distance photo's. Low light suffers in quality, but expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Replacement Batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is good but useless without batteries. Best Buy doesn't stock the batteries and won't ship them to me in Hawaii. Poor support. Recommend you check for spare batteries before purchasing and purchase with the camera so no surprises.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice camera and very handy, can fit into the pocket and take it everywhere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trustedbuyer, thank you for taking the time to share your review on this camera. Sony's commitment to customer satisfaction is our top priority. The Sony HX99 is amazingly capable with its many features, perfect for travel and everyday adventures. We hope you continue to enjoy the features it offers. Thank you again! -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has everything I need in a point and shoot camera. Good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect little camera! So much packed into so small of a camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great Mid Price Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a camera so I didn't have to use my phone while I travel. I also wanted to be able to shoot in RAW so I could edit my photos as I see fit. This was a great option for me! It's nice and compact and very easy to use. The picture quality is great, it keeps up with (or maybe even surpasses) my iPhone 13 Pro. Quality of zoomed in pictures is good and if you know the proper settings, it works well for casual concert photography as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user624774, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the DSCXH99 camera. We are glad to hear that it met your expectations and found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-21-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Good point and shoot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very light and small. I enjoy it for taking picture but it does have a hard time focusing at night

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiriamM, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the DSCHX99 camera. We are glad to hear that you found it as a good point and shoot camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-20-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hx99 Rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera . I totally love it. Especially the built in picture effects t had built in which made for some very cool pictures. I would highly recommend. Not too large and very compact. The optical zoom was awesome also . This was my personal favorite. Wish they would make another new one day. Great job Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeonB,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our DSCHX99 camera. We're thrilled to hear that you're enjoying the quality and design of our camera. We designed it to be small and compact without compromising on quality, so it's wonderful to know that you appreciate those features.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    perfect for the photo lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera ever, very good features, excellent picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dasna, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 3 out of 5 stars

    gb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okooooooooooooooooooooooooooookkkkkkkkkkkkkkkkkkkkkkk

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gbhh,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the DSCHX99 camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-9-2023
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Hardest charger to find in the WORLD!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera for vlogging! My rating is only low because I lost the charger and I’ve been to several different locations to purchase another one and was constantly sold the wrong cord. Why is the charger so difficult to find. I even asked the manager to order one for me online and after waiting forever for shipping wrong cord AGAIN! I just want to be able to use my camera this is so annoying.

    No, I would not recommend this to a friend
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