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Sony - DSC-HX400 20.4-Megapixel Digital Camera - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 510 reviews

95%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    So much to learn

    Posted
    wannabephotographer

    Sony Cybershot DSC-HX400V REVIEW I just purchased this Sony 7-16-2018. I had read about the great zooming, It Is truly amazing! I mean amazing! But no one really talked about macro much. I have a little Canon Power shot SX710HS that takes the best macro pics and 30x zoom but I wanted more, so I bought a friends used Nikon P600, the zoom is great, and I got good photos on sunny days but the barrel started to stick, plus macro wasn't as good as my Canon. So I got this Sony 400, I took this Sony out of the box and used Auto for all the flower pics in bright sun on the river bend and for the most part they were all great, but I couldn't get focused up close on some of them. I don't know what ISO 200, 800, Aperture etc means, when do I use those settings? I need to learn that stuff, So I used auto. One problem I had with this Sony, as soon as you turn the camera on, it wants you to set the date, I'm not sure if it's just me but it won't set and stay so I have to hit cancel everytime I turn the camera on. When I press cancel, it goes to a screen "go to www.sony.net/pm for playmemories software". So I have to press two things before I can even begin to photograph. So let's get to MACRO, my Canon I can zoom to a bee on a flower and see pollen on it's legs and it is in focus. I can take a photo of just the bee, I've tried and tried to get that close on this camera but it loses focus each time. I got ants on a leaf (see photo) but it won't let me zoom into the ant. I turned the ring on the camera and it would show me the ants up close on the monitor but then it didn't capture the photo that way. Today was partly cloudy, I got great photos of a squirrel in the tree but not of birds on a feeder. I took from across the yard to behind a tree 4 feet away from the feeders. Being in the correct setting would've helped I'm sure. Not having a portable charger I thought would be no big deal, well it is! Having to plug the entire camera into the wall outlet especially with such a short charger cord is ridiculous and takes a lot longer than a portable charger. I will have to see if there's a charger I can buy and get an extra battery. If there is I suggest you buy one also. The Nikon 600 you can edit photos right on the camera, I haven't found that on this Sony yet. Oh the volume for the shutter, The Sony 400 kept showing function is disabled when trying to turn the shutter sound down. I did an online chat with Sony and he kept saying to record a video and I could then change the volume, it took 20 min for him to understand I just wanted to change the shutter volume, he finally said there's not a volume, it's either on or off. Ok so ISweep Panorama onscreen instructions say move the camera left or right or up/down. I kept trying the up and and it didn't work. First you have to go to menu, to the camera icon and scroll down to Panorama direction and set the way you want . Now on to Handheld Twilight setting, it's better than what I expected from reviews. I wish I could post more than 2 photos here to show you. Haven't tried night photos yet. And lastly, don't do what I did by just going to auto and start taking photos because there is actually a wonderful camera guide in the camera (that I just now found) that tells you tips and what setting to use for different lighting and where to find the setting in the controls. So turn the camera on, go into a shooting mode, press the ? button on the bottom right side and then menu and the onscreen help comes up. There's apparently a lot packed in this camera but it will take a beginner like me awhile to learn it. But my suggestion is go for it! 4 stars only because it's my 2nd day to use it and had problems with not getting the up close like I wanted. Maybe the instructions will help me with that now that I know they are there in the camera

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Vacations mini combo and more!

    Posted
    Pikon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Usually I used to carry some of my DSLR bodies and lenses for small trips or occasional events. This camera replaces all of that in a simple design, weight and performance for the money. The quality of the photos is excellent due to the Carl Zeiss lens (not included in other model from the competition). That gives this camera the advantage and performance needed for a great picture. Outdoor photography: SUPER (for the average photographer). Of course, if I was going to capture some cheetah hunt on some African safari I will have use something else like an A7 or similar but for the all day, semi pro, to have the advantage of carrying only the necessary equipment, feeling free, this camera is a great choice. Ok, indoor: that is a 50/50 answer and I explain: you first need to understand that if you are not going to be the weeding photographer or sport photographer for the event, you only need to catch that especial moment as the spectator for the event. The quality of the photos in manual mode (the one I use 99% of the time) depending on the illumination inside the dome (if it is a sport stadium) or a basketball court, will depend on when to change from Manual to Superior Auto. I used this camera on a religious event and I was able to catch from one side of the coliseum to the other side of the coliseum (about a 100 feet’s) with good quality, very good pictures. The video was of a very acceptable quality for the distance, lens, camera body (I was asking so much but filled the expectation). It is very easy to transfer photos and video using the Wi-Fi connection (moving photos to your phone; first you need to install in you phone the Play Memories App from the App Store – it is free). For the average photographer and for the money this camera brings all she/he will need. As said before, if you are covering the event and like greater quality pictures you should look to a different camera like a DLSR in the range of $900.00 or more and some quality lens (about $2,000) and the gear and so on. If you only want to have a great photo, carry a small bag and also enjoy the party, this is the camera, you won’t regret it. Be sure to by a spare battery. The first one lasted about 4 hours a lot of pictures with 4 clips of a bout 7 minutes each. Then change the battery for the other remaining 2 hours of the event I was covering. As said, great pictures for up load in a PC, Internet, print, also print to a big 8 x 11 without loosing quality. Great camera!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still debating overall opinion

    Posted
    PebblesCO
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using a friends camera (the 300 model) for a few years and loved it. While at tournaments (only time I've used it so far), my friend noticed that it was slow to take pictures. There seemed to be an unusually long lag time between taking one picture and the camera being ready to snap the next photo. This is using the automatic feature. When I took it for USA Games tournament, I got to use it for the first time. I noticed that when taking distance photos, it struggled to focus (the 300 model did an OUTSTANDING job with focus). Then, when I got where it would take the telephoto shot, it wouldn't focus for the next shots, etc. I found the only way to get it to focus again was to power off the camera and turn it back on. I missed a number of precious photos of my athletes receiving their awards or performing in their events because of this focus problem. Taking camera back in case it is a lemon. Since the 300 model didn't have any issues, it is surprising that the 400 and newer model would have these difficulties. Love the adjustable back viewing screen -- one of the major selling points for this camera. I had been also looking at the Canon T5i or Nikon 5300, which also have adjustable screens, but neither got near by budget of $500 -- even for Black Friday sales (only the T6 model hit $500, but doesn't have adjustable screen). I recommend getting a camera with the adjustable back viewer. It is so handy when you need to take pictures over other peoples's heads or down low -- like when taking pics of little kids. I'm hoping the focus issue can be corrected. I loved the quality of photos from the 300 model and was hoping for similar performance with the newer model. The 300 model took excellent distance photos, that when you zoomed in on the computer, didn't become pixelated and made it seem like you were a lot closer. I take sporting photos and often take photos from across football fields. The quality of zoom made that 100+ yard distance look like the photo was taken less than 10 yards away.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    milo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a phenomenal camera for the price. I bought this as a second camera for my wife to use while on safari. She's kryptonite to anything technology if it can break or stop working she will find a way to make it happen. With this camera however, she ended up taking some amazing photos on our trip of fast moving animals at distances I couldn't believe. The videos turned out even better. Reasons to buy: -This a great does-it-all camera: Enough megapixels to take photos for large print, good enough glass to make them clear and more -The 50x (1600mm equivalent) zoom takes great photos at long distances with the right lighting - my wife got photos of monkeys at 500 yards that my 200mm/F2.8 would never be able to. The clarity was phenomenal and some will be on our wall, you'd swear we were closer -The video quality is outstanding and the slow zoom makes for great landscape shots that zoom in on objects far away -GPS- We were deep in the African bush and when I synced our photos all of them were geotagged, pretty cool -Wifi - Using the playmemories app on Android or iPhone, you can control the camera and take photos or send your best ones to your phone from the camera for sharing online -If you are already bought into Sony's camera line: this takes the same batteries and has the same menus as many others -Viewfinder is good enough, it gets the job done. For better long distance shots, this is a must and is why the cheaper long zoom cameras without an EVF are just about useless -Build quality is really good. The camera is also super light

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Huge design flaw

    Posted
    Dillman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The camera takes superior pictures in daylight/bright light but the low light is extremely poor. I have a DHC-HX200 and it is superior in low light using the same settings. The DHC-HX200v can capture a illuminated museum display with great accuracy. Nice black background and crystal clear foreground. The HCX400 has a gray background with a huge blob of out of focus light for the foreground. Absolute terrible in side by side photographs between the HX200v and the HX400v. The worse thing about the HX400 is the memory card slot. When I change batteries, opening the batter cover partially ejects the SD card. I took over 100 irreplaceable pictures with the HX 400 with no error showing. After the last it shows a " No card" error came up. Upon investigation it seems when you press down to close the battery compartment it ejects the card. There is no warning but the pictures are not saved. I could see the pictures when I shot them and after "Processing" it went to the next picture but the pictures were not there at the end. I reseated the card and carefully closed the door. The next picture I took was saved with the next sequence number meaning the 100+ shots I took were gone with no trace of the files. I ran a card recovery software and there was no data on the card for the missing pictures. I lost a lot of memories with no way to recover and no error indication. My memory card works great in my HX200v. The 400v has incredible issues.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    lens failure after 3 years of easy use

    Posted
    wrs33
    • My Best Buy® MemberMember

    I purchased this camera in August of 2015. I have taken lots of pics and vids and everything worked as expected. pic quality not the best, but decent considering the sensor size. light is your friend. setting the pixels to 5M also helps the sensor. Within the past 6 weeks an error code (e:62:10) started to display. I tired the work arounds found on the internet and that worked for about 1 month. Now I am finding that I will have to spend ~200$ to replace the lens, which is ~1/2 the price of the camera after 3 years and 1 month of use. I really like this camera and I imagine that when I look for a replacement the best option will still be this model. Hopefully this issue has been resolved. I want to stress that this camera has never been handled poorly. When I cannot clear the code you can see the lack of image stabilization in the view finder and in the pic. If I had written this review before this error occurred it would have been 5 stars. I am really disappointed that this happened after 3 years. Maybe Sony will help me out.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A Better Tool

    Posted
    deGenius
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I cannot take good pictures but this camera helps me to be a better photographer. The 50x zoon is great. I took a picture of the moon FREE HAND. it turns out pretty good. The camera took several pictures of the moon and re-compose them into one which I call it cheating. The craters are visible without magnifying much on my laptop. The other pictures are sharp and exposed just right. The Firework program is not that great. Maybe I don't know the camera well enough. I did not have any pictures to bragg about. The night portrait program works well. it cuts down the blue tint from the sky to virtually nothing. The colors are true. The battery ran out on me once. I am considering to buy a spare. It will be great if Sony or Best Buy can make some small pouches which can be attached to the strap to carry small items like spare lenses and USB cables.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good camera, but requires tinkering for every shot

    Posted
    Raymond
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am upgrading from the DSC-H5 to the DSC-HX400. I will start by pointing out that the camera does everything Sony says it will do. Specifically useful to me are - image stabilization (clear pictures at full zoom) - good clarity in low light - good automatic composition (auto mode and super auto mode) - battery life is much better than the H5 The HX400 behaves like a higher end DSLR. A couple of things I don't like: - the HX400 is bigger and heavier than the H5 - pop-up flash is not auto-pop-up even on force flash setting. The biggest beef with this camera compared to the H5 is the fish-eye starting point of the zoom lens. The H5 started out at 36mm equivalent which was fine for taking group photos - low distortion if any on the edges. The HX400 starts at 28mm equivalent which really stretches the faces of anyone outside the central ~2/3 of the composition. Zooming in to 1.5X fixes the issue but kills the spontaneity. Hey Sony, can we get a setting to wake the camera up to a certain zoom level (but everything else stays automatic)? In general a great camera that takes some getting used to.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, Sturdy Camera!

    Posted
    Lyssakat89

    For the past few years, I have only had Nikon cameras; however, I started getting tired of them lagging and thus, missing my shots. With having 4 younger kids, it's hard to capture good pictures of someone not moving, so it's important to find a camera that can take good movement shots and my Nikons were not doing the job. On top of it, they would shut down randomly. I swore I would never get away from Nikon; however, I have done extensive reviews and I decided to try out a Sony. I decided to go with the open-box item because it was almost $100 cheaper. I just placed the order yesterday and it already arrived today. I took it out of the box and was pleased to find everything like brand new. I was also pleasantly surprised to feel how sturdy it felt. It was heavier than my latest Nikon P600, but for that reason, it does feel sturdy and better made. I haven't tried out too many shots yet, but for the few that I did, it definitely felt a lot faster and more crisp than I was used to on my Nikon. I am anxious to get outside more and take some more shots and especially more shots of my kids. I also love the zoom feature so far and the fact that you can zoom in 2 different ways, either on the lens itself, or, the button on the top. So far, I am pleased with my purchase and glad I chose to step out of my comfort zone and try a Sony!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bought this twice

    Posted
    Seagull5

    I have come to the decision that for the money a bridge camera will give you the best all around camera for the money you invest. I own three now and each one has its advantages. The HX400 is a solid feature laden camera. The glass used in the lens is top notch. The focus is quick so any sports or Birding shots are not lost. As far as low light photos go being it has a small sensor it can struggle to find focus. My other cameras are a Fuji S1. Another bridge with one big plus. A Weather resistant 24 to 1200 mm which is great for Florida. Also has a hard time in low light. The last and a great all around piece of equiptment is the Lumix FZ200...very bright F28 lens which will keep the F28 up to 600mm. The HX400 is a very good camera....I had to buy a second one as I sold the first one and missed having a really good fun camera. Enjoy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Point and Shoot Camera Ever! Easy to use!

    Posted
    Xenardr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a camera that took still and photos in motion with high clarity. The 50X zoom is the greatest thing ever. I'm still learning everything it does and each time I find something else it just amazes me. This camera gives you all the fantastic features of a DSLR camera without having to buy extra lenses....although I recently found out that you can get other lenses for this camera. It's simple to use, and with a point and zoom and shoot you can get those amazing photos that you see everyone with a high tech camera get without major cost and without trying to change lenses. I bought an extra battery and a 64 Gig card and went on vacation.....using it several days taking video and photos and never used all the space on the card. The only thing I wasn't happy with was it could have used a better How To guide. I would have loved to have a guide that showed every single thing that the camera could do on different settings. Would have made learning all of it a bit easier but overall....this camera is fantastic and I recommend it if you want fantastic photos without a DSLR cost.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A perfect downsize from a DSLR

    Posted
    Brillo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I dislike the poor photo quality and limited feature set of smart-phone and point-and-shoot cameras and constantly feel that I am giving up too much for the pleasure of easy portability. But I also find myself grumbling about the weight and limited zoom capability of DSLRS, and feel that I am lugging around too much hardware for the pleasure of catching top quality images. The Sony DSC-HX400 gives me an enormous zoom range, eliminating the need for interchangeable lenses. This means a big reduction in the weight of the camera/lenses set. The sensor is a phenomenon, producing images vastly superior to point-and-shoot cameras of the past. Even the low light capability is very good. This camera is a modern wonder, and it’s hard to detect differences between the photos it produces and those from an APS-C or full-frame camera unless you are making very large prints or insist on the need to take photos with a very shallow depth of field.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely Worth It!

    Posted
    Elaine
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using Canon products for more than 10 years. My most recent Canon was a 7D MarkII with a Sigma zoom lens. My favorite subjects besides my grandchildren are birds, or any wildlife. I decided I wanted/needed a point and shoot for convenience. After much reading and looking and talking with others....I chose this Sony product. Long story short...I had invested A LOT of money and my shots were mediocre. First day out with this Sony point and shoot I captured pin-sharp photos of birds like I never had with the Canon products. Without a doubt this Sony point and shoot is a dream to handle. FYI...recovery between shots is slower than the Canon, and low-light is an issue. However, the Sony brings a more consistent and pleasant result with each photo shoot!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Camera with Amazing OIS

    Posted
    aarondr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Coming from a DSLR, this camera doesn't disappoint. While you don't get the flexibility, sensor quality or full capabilities that you get from a mid to high range DSLR, this is quite a capable camera. Probably best for families wanting to take high quality photos with extreme zoom, this camera delivers. Zooming to the maximum optical zoom - it's quite easy to take a steady shot. The stabilization technology is amazing. The sensor that turns on the view finder and turns off the screen is handy. That's another important point of this camera: It has a view finder. This may seem antiquated, but if you're making a decision to move away from a DSLR, it's a must - as it allows you to effectively frame your shot while steadying the camera (IS can only do so much) and is a must outside in the bright sunlight (as it's hard to see even the brightest LCDs). This is a great camera!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Camera

    Posted
    DHPatrick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This camera is capable of pulling long distance photos up close. Other reviews have said it is not a night camera - they are incorrect. It takes great low level shot. After it takes a low light shot, you can watch it adjust the shot to a clearer photo. It is not a pocket camera, but with hand strap it is easily carried without fear of dropping it. It has the best lens stabilizer I've seen, but the longer the shot, the greater care you have to use to get a clearer shot. I haven't tried a 256 GB SD card, but it easily addresses a 128 GB card. There is not normally a big delay between the press of the shutter button and the camera being ready for the next shot. Best yet it has a Carl Zeiss lens. It is not an all weather camera - take care in inclement weather and in dusty environments. Love this camera.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice for the price!

    Posted
    NCTS95
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After having a DSLR for the last 9 years, I was wanting something new with higher resolution. My choice for a new DSLR was way over my current budget would allow ($1500). So I decided to go back to a point & shoot and chose the HX400 because 1, Sony is what I've been using and am very satisfied with the products. 2, my daughter has a HX200 and I really liked the capabilities of her camera. And 3, I feel that at $350 on sale, this was a lot of camera for that price. So far I am very pleased. Love the WiFi and ability to use my phone as a wireless remote. I've even been 25 or 30 feet from the camera and remained connected. It will be great for taking family pictures. Still learning features and what all I can do with it but that's going to be half the fun.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    In love!

    Posted
    candacelynn2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm not a professional photographer, just a regular person who enjoys taking pictures of beautiful scenery. The zoom on this camera is unbelievable! I took it to NYC and caught really great pictures of the Statue of Liberty from the Staten Island ferry. I zoomed right to her face! The best part about the zoom is that it comes with the camera; it's not an additional $1k lens attachment. I also love that the lcd screen folds out so you can still see it even if you change the angle. I really haven't used it much but I'm certainly very pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My friend had one and I loved the pics

    Posted
    pjppacheco
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone cameras are fantastic but in comparison when we took a group pic hers was outstanding. I bought it and was unsure of how to transfer the pics to my cell so i went back not the store and they gave me a quick lesson. There is so much more that I can do with this but I am happy with the vacation shots that I have taken so far. After transferring the pictures to my cell I then cropped and edited the pics to my liking. Years ago I sold cameras then later worked for Kodak for 10 yrs but as the years went on and into the digital age I found the ease of not having to change lenses but still able to get the telephoto shots that are incredible.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent, if complicated camera

    Posted
    Marsha
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for game drives in South Africa, which will be later this month, so I can't address how well that will work out. The camera is very similar to an SLR in that it's got more settings than most people want to deal with. The real manual is online and not as helpful as I would like, plus if I'm out shooting I can't refer to it. This past week, I was at the Morikami Gardens in Florida and was able to play with settings. Home now, I find I still have some learning to do. I photographed landscape and wildlife. Generally successful, but I worked on changing the white balance among other settings sometimes going to -.03. Overall, the length of the lens is great. Resolution is good, but I'm not sure yet how much prints can be enlarged. Looking at shots on my Mac where I used the zoom can get pixelly. Stability is excellent. I got good shots of giant iguanas at a medium length, even when they were moving.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great zoom feature.

    Posted
    Larry
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've owned two Sony cameras before that were awesome. This is less so. Still a great camera with a 50x zoom, 20.4 megapixals and a viewfinder! I don't like the lense cover because it is difficult to remove if you have any fingernails at all. You really have to pinch it hard to remove it and not much space for fingers to do this. Once it is off, it is not attached to anything, nor is there anyway to attach a cord to it. I added velcro to it and the bottom of the camera but it's awkward. I like my lense covered when I'm not shooting so it's awkward a lot if I'm out taking shots, walking a bit and shooting again. Haven't had it long enough to really review anything else about it. Still learning.

    I would recommend this to a friend