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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 595 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the DSC-HX400's superior camera quality, ease of use, and lightweight design as significant advantages. Many appreciate its impressive features and good battery life, along with its ability to perform well in low-light conditions. However, some users find the camera's size to be a drawback, and a few have expressed concerns about the lens cap and focusing capabilities. Overall, positive feedback on image quality and usability outweighs the negative comments regarding size and accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 595 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter birthday she loves it. And still using it for college projects.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman in the store showed me the zoom with this camera when I was looking at another one. That's what hooked me on this one. I use the zoom to shoot animals in the wild and I've gotten some incredible shots. When I figure out all the other features of this camera I'm expecting to really be blown away. I have gotten offers from Best Buy for some tutoring. I just haven't had time to take advantage of the offer yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony HX400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Wonderful job in any light. Scene selection assists in getting the shot right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Years of swearing by Nikon is over!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 25 years of Nikons, and not real satisfied with my last two, I decided on this Sony. So far, I can't say enough for it. We will see after a few months if it was a good decision!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Features

    Rated 5 out of 5 stars

    Outstanding camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is AMAZING! It has great features, and the price is unbeatable... highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entry Level Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry level camera for photo and video. It performs very well, but isn't the greatest in low light conditions. Great for daylight outdoor pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great, so easy to use. Just shoot and point, zoom in or our at the touch of a finger. So easy to upload pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very compacted , great lens , able to use it with one hand I will defiantly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Nice! We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto the proper department. Thank you, DensiM. -Vincent sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    For the money, hard to beat,,,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaving for a trip to Ireland, could not find the charger for my camera,, So bought this based on its price vs its options. Not the cheapest, but certainly not the most expensive by any means. You can pick it up and take pictures if you don;t want to read the manual, it is that easy. Has some very nice features as well. I like the large optical zoom, higher quality pictures as compared to the digital zoom cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Loved the way this camera fit into my hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first-time I used this camera was on vacation in the Smokey Mountains. It took wonderful pictures of close-up wild flowers and I was able to get great pictures in the distant mountains with the zoom in. I even got a few pics of the bears. Loved the camera and the way it feels holding it to take pictures. I also liked the feature of looking thru the view finder to take a picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes excellent pictures. Great telephoto shots and close-ups Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it online because you don't have it on display in your stores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised by this purchase lots of great features and easy to figure out and use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good camera, good battery life. Can take a while to take a picture after taking a picture. But the pictures look great, zoom is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Very good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate and takes great pictures and a great size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera for long distance shots of wildlife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. Great distance shots without having to change a lens.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great camera !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes great pics and is easy to carry around. It's not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to up grade from my old camera and was looking at maybe getting a DSL. Well then I came across this awesome camera and so far I love it a lot more than an DSL. It has an really great zoom and the picture's come out great and so does the video. We have used it at a few concerts and and few baseball games.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera for travel. Amazing zoom. Have a canon with a 75-400 lenses but it’s too heavy and big when need to travel lightly. This camera more then matches that. Actually have better zoom on this and pictures have turned out great. Took picture of full moon where you can see the craters, did not use tripod. Filled the entire screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have been pleased with this camera. Auto mode has exceeded my expectations, even at the highest range of zoom. The details are crisp and the focus speed/shutter speed have allowed me to capture photos I would not have thought possible with a camera of this type. I am looking forward to learning more about the capabilities of the and capturing beautiful photos.

    I would recommend this to a friend