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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 595 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the DSC-HX400's superior camera quality, ease of use, and lightweight design as significant advantages. Many appreciate its impressive features and good battery life, along with its ability to perform well in low-light conditions. However, some users find the camera's size to be a drawback, and a few have expressed concerns about the lens cap and focusing capabilities. Overall, positive feedback on image quality and usability outweighs the negative comments regarding size and accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 595 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great overall camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used my phone to take pictures, but recently decided it was time to get a good camera. I'm very happy with my purchase so far. This camera takes excellent quality pictures and videos. I'm mad that I didn't purchase one sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super camera for the real amateur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and ease of use. PLUS I get the joy of using my own aperture, etc., settings and NOT relying on what some "smart technology" determines is best for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    WIFI Does Not Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a Sony Cyber Shot for many years. It was a great camera. Then i decided to upgrade to a newer Sony Cyber Shot, so i settled for the HX400V. The camera itself seems to be a nice camera. However, using the Sony software to connect to my home WIFI and/or to my Cell Phone is worse than awful. In fact, i was unable to get my first HX400 to connect, so i brought it back to Best Buy. They exchanged it with no questions asked. Now I am trying to establish a connection with the replacement camera and still no luck. First, a Sony account is required to make any of these features work. So i set up an account with my first HX400. Now i cannot log on. So i reset my password and i get an error message "....try again later". Sony makes a great camera. But unfortunately, their software peripherals really suck. So if you're planning on using this camera to connect to your home WIFI or your cell phone, good luck. And good luck finding contact information for tech support.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t need anything super extensive on a camera. It has good battery life and the video mood doesn’t drain the battery like several others that I have used.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony DSC=HX400

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony...quality is expected. Good pictures. A little slow between shots. Fills a whole in my camera collection.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this camera for an international trip. Very happy with the photos and took many videos. Quality and detail on photos is quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome camera to learn with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was rather worried about buying a camera online but I couldn't be happier! It was a deal for the quality and easy to use since I have never used an actual camera. 10/10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for bird watching!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this camera several times while out bird watching. It is a nice weight, zooms very close and has already taken some great bird photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. The zoom is amazing and picture quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the great training class at Best Buy to learn more about my camera. Easy to use for a beginner and It has more capabilities as I get more proficient.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice bridge camera. It takes great photos. The lens is the selling point. A Ziess lens which is very sharp. My only complaint is the viewfinder-it is not very clear but the screen on the back is. Ither than that a nice camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this camera for our business. I love it! It takes great pictures. Only downside is, it’s a little complex to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss Army Knife of Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you're a professional there are few reasons to carry around a bunch of heavy lenses and camera bodies. The Sony DSC-HX400 with its 50x optical zoom and up to 100x digital zoom will cover most picture-taking needs in one tidy package. The 20.4 megapixel sensor and Zeiss lens combine to give crisp pictures and full HD movies. The WiFi transfer is nice if a bit clunky and I added a glass screen protector to the LCD which rotates, but does not fold away when the camera is stored. It's easy to use with enough capacity for the most advanced layman photographer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this camera for a safari trip - good zoom for taking pictures of the animals - still trying to find out how the speaker works - like the fact that use of view finder is automatic when you place to your eye

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Smart Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I call this a smart camera because it processes each picture that you take. It gives excellent results, most of the time. Depending on the lighting conditions, there could be a longer delay in taking your next shot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony camera is awesome! Similar to a DSLR without changing lenses. it has a great zoom, connects seamlessly to my Ipad, and takes Beautiful pics!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using a camera with this quality recommended looking at videos on how to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellant camera for outdoor shots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HX400 was better than I expected it would be. It takes excellant shots even at the long zoom and maintains a good resoolution throughout the range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy for extended use but otherwise very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes good pictures. I purchased The camera for our trip to Disney World and was surprised out how clear and vibrant the pictures came out. The camera zooms in well. I am very happy with my purchase.

    I would recommend this to a friend