Main Content

Customer Ratings & Reviews

Sony - DSC-HX400 20.4-Megapixel Digital Camera - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 532 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 119 Reviews
  • Rating: 4 out of 5 stars

    A Great point & shoot camera

    Posted
    photohiker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As someone who has shot with SLR cameras for the past 50+ years I wanted a camera for birding and was impressed with the 24 to 1200 mm lens. It is awesome for shooting birds in trees but not as good on flying birds or moving targets. I guess I just need more practice. The zoom is slow but the pictures are sharp. I have gotten many compliments on the pics I put on Facebook. Over all I am very pleased with my camera.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great camera for anyone.

    Posted
    Mav12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a great camera for anyone that would like to take long distance photos without carrying extra lenses. The optical view finder would be better if it provided a larger field of view.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So much to learn

    Posted
    wannabephotographer

    Sony Cybershot DSC-HX400V REVIEW I just purchased this Sony 7-16-2018. I had read about the great zooming, It Is truly amazing! I mean amazing! But no one really talked about macro much. I have a little Canon Power shot SX710HS that takes the best macro pics and 30x zoom but I wanted more, so I bought a friends used Nikon P600, the zoom is great, and I got good photos on sunny days but the barrel started to stick, plus macro wasn't as good as my Canon. So I got this Sony 400, I took this Sony out of the box and used Auto for all the flower pics in bright sun on the river bend and for the most part they were all great, but I couldn't get focused up close on some of them. I don't know what ISO 200, 800, Aperture etc means, when do I use those settings? I need to learn that stuff, So I used auto. One problem I had with this Sony, as soon as you turn the camera on, it wants you to set the date, I'm not sure if it's just me but it won't set and stay so I have to hit cancel everytime I turn the camera on. When I press cancel, it goes to a screen "go to www.sony.net/pm for playmemories software". So I have to press two things before I can even begin to photograph. So let's get to MACRO, my Canon I can zoom to a bee on a flower and see pollen on it's legs and it is in focus. I can take a photo of just the bee, I've tried and tried to get that close on this camera but it loses focus each time. I got ants on a leaf (see photo) but it won't let me zoom into the ant. I turned the ring on the camera and it would show me the ants up close on the monitor but then it didn't capture the photo that way. Today was partly cloudy, I got great photos of a squirrel in the tree but not of birds on a feeder. I took from across the yard to behind a tree 4 feet away from the feeders. Being in the correct setting would've helped I'm sure. Not having a portable charger I thought would be no big deal, well it is! Having to plug the entire camera into the wall outlet especially with such a short charger cord is ridiculous and takes a lot longer than a portable charger. I will have to see if there's a charger I can buy and get an extra battery. If there is I suggest you buy one also. The Nikon 600 you can edit photos right on the camera, I haven't found that on this Sony yet. Oh the volume for the shutter, The Sony 400 kept showing function is disabled when trying to turn the shutter sound down. I did an online chat with Sony and he kept saying to record a video and I could then change the volume, it took 20 min for him to understand I just wanted to change the shutter volume, he finally said there's not a volume, it's either on or off. Ok so ISweep Panorama onscreen instructions say move the camera left or right or up/down. I kept trying the up and and it didn't work. First you have to go to menu, to the camera icon and scroll down to Panorama direction and set the way you want . Now on to Handheld Twilight setting, it's better than what I expected from reviews. I wish I could post more than 2 photos here to show you. Haven't tried night photos yet. And lastly, don't do what I did by just going to auto and start taking photos because there is actually a wonderful camera guide in the camera (that I just now found) that tells you tips and what setting to use for different lighting and where to find the setting in the controls. So turn the camera on, go into a shooting mode, press the ? button on the bottom right side and then menu and the onscreen help comes up. There's apparently a lot packed in this camera but it will take a beginner like me awhile to learn it. But my suggestion is go for it! 4 stars only because it's my 2nd day to use it and had problems with not getting the up close like I wanted. Maybe the instructions will help me with that now that I know they are there in the camera

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bought this twice

    Posted
    Seagull5

    I have come to the decision that for the money a bridge camera will give you the best all around camera for the money you invest. I own three now and each one has its advantages. The HX400 is a solid feature laden camera. The glass used in the lens is top notch. The focus is quick so any sports or Birding shots are not lost. As far as low light photos go being it has a small sensor it can struggle to find focus. My other cameras are a Fuji S1. Another bridge with one big plus. A Weather resistant 24 to 1200 mm which is great for Florida. Also has a hard time in low light. The last and a great all around piece of equiptment is the Lumix FZ200...very bright F28 lens which will keep the F28 up to 600mm. The HX400 is a very good camera....I had to buy a second one as I sold the first one and missed having a really good fun camera. Enjoy

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still debating overall opinion

    Posted
    PebblesCO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been using a friends camera (the 300 model) for a few years and loved it. While at tournaments (only time I've used it so far), my friend noticed that it was slow to take pictures. There seemed to be an unusually long lag time between taking one picture and the camera being ready to snap the next photo. This is using the automatic feature. When I took it for USA Games tournament, I got to use it for the first time. I noticed that when taking distance photos, it struggled to focus (the 300 model did an OUTSTANDING job with focus). Then, when I got where it would take the telephoto shot, it wouldn't focus for the next shots, etc. I found the only way to get it to focus again was to power off the camera and turn it back on. I missed a number of precious photos of my athletes receiving their awards or performing in their events because of this focus problem. Taking camera back in case it is a lemon. Since the 300 model didn't have any issues, it is surprising that the 400 and newer model would have these difficulties. Love the adjustable back viewing screen -- one of the major selling points for this camera. I had been also looking at the Canon T5i or Nikon 5300, which also have adjustable screens, but neither got near by budget of $500 -- even for Black Friday sales (only the T6 model hit $500, but doesn't have adjustable screen). I recommend getting a camera with the adjustable back viewer. It is so handy when you need to take pictures over other peoples's heads or down low -- like when taking pics of little kids. I'm hoping the focus issue can be corrected. I loved the quality of photos from the 300 model and was hoping for similar performance with the newer model. The 300 model took excellent distance photos, that when you zoomed in on the computer, didn't become pixelated and made it seem like you were a lot closer. I take sporting photos and often take photos from across football fields. The quality of zoom made that 100+ yard distance look like the photo was taken less than 10 yards away.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good camera, but requires tinkering for every shot

    Posted
    Raymond
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am upgrading from the DSC-H5 to the DSC-HX400. I will start by pointing out that the camera does everything Sony says it will do. Specifically useful to me are - image stabilization (clear pictures at full zoom) - good clarity in low light - good automatic composition (auto mode and super auto mode) - battery life is much better than the H5 The HX400 behaves like a higher end DSLR. A couple of things I don't like: - the HX400 is bigger and heavier than the H5 - pop-up flash is not auto-pop-up even on force flash setting. The biggest beef with this camera compared to the H5 is the fish-eye starting point of the zoom lens. The H5 started out at 36mm equivalent which was fine for taking group photos - low distortion if any on the edges. The HX400 starts at 28mm equivalent which really stretches the faces of anyone outside the central ~2/3 of the composition. Zooming in to 1.5X fixes the issue but kills the spontaneity. Hey Sony, can we get a setting to wake the camera up to a certain zoom level (but everything else stays automatic)? In general a great camera that takes some getting used to.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sony

    Posted
    Guero
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this for trip I didn't like. had too many features I couldn't understand really need to read the manual. not enough time for me to understand it had to watch videos to learn.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Photo quality good but focusing is too slow.

    Posted
    wildbill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had a 300 and loved it. This one has some problem with refocusing after taking a photo and the time between photos is too long for me. Missed some quick shots because of the wait. Great camera and hope I figure out the focus program and how to leave the viewfinder onthe eye all the time rather than the screen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great camera for beginners!

    Posted
    Zion
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like this camera because it is small and has the NFC, wireless and GPS capabilities. Just point & shoot!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Camera

    Posted
    csupi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is the very good camera for travelers or home uses 50x zoom excellent stability and Carl Zeiss Vario Sonnar T* lens.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but ...

    Posted
    LindaT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm mostly happy with this camera. It's a step-up from the smaller pocket cameras with lots of fun features however the instruction manual is vague, so vague it was frustrating learning how to use it. I bought this camera for it's Wi-Fi capabilities and the Wi-Fi function will not operate with my desktop and Sony's helpline can't even resolve the problem. Otherwise I'm enjoying it but muddling my way thru learning how to operate and use it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, this camera has been excellent.

    Posted
    LillyMorgan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We had good help and tried out many cameras. We had read up on the ones that were the best, and this one was available.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Megazoom

    Posted
    Bobshell1956

    I've had this camera for a couple of days. So far I'm impressed with the focusing speed. Picture quality is on par with other 1/2.3 sensor cameras. The lens cap is a joke. A real pain to take off and on the camera. I plan on getting a 55mm UV filter to protect the camera lens from smudges. Another minus for me is no external charger with this camera.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Smart Camera

    Posted
    Trouble
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I call this a smart camera because it processes each picture that you take. It gives excellent results, most of the time. Depending on the lighting conditions, there could be a longer delay in taking your next shot.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome 1st camera

    Posted
    Ricka
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was great for our daughter who had some idea of what she was doing

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good bridge camera for the price

    Posted
    Karlin24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I chose this one over the Nikon p700 because I preferred the way the manual focus worked for this one. However after being an Nikon fan my whole life I can actually tell you the Nikon takes better pictures, but with as hard as it is to manual focus, I think I made the right choice. This has great options and does nicely for beginner - intermediate user, or in my case someone that doesn't like to cart around a bunch of lenses on a casual shoot.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Is ok , set up not easy

    Posted
    Pico7975
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Kemet takes good pictures takes a little while to focus when doing video when moving from left to right and right to left other than that it's pretty good for the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good value for the price

    Posted
    PixelPete
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Lives up to my expectations. It is no match for DSLR. but performs very well for it's price. It meets my reason for buying it I needed a compact travel camera with a fixed high zoom range lens for short trips when the primary purpose is not photography.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great value

    Posted
    Reyes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    love the camera,I have a new grand baby!wonderful to have,truly a must have with wifi

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Camera

    Posted
    MsEE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this camera for upcoming vacation and it was worth it. I got great pictures with limited time to learn how it operates. The automatic modes produced such great results I hardly ever used any other mode even thought I took pictures at all hours and in different lighting conditions. 50x Zoom brought distance objects into clear view. I love the pictures I was able to take with this camera. My only issue is the wifi....it's so slow I will.probably never use it. I tried with both my ipad and android phones.

    I would recommend this to a friend