Customers often highlight the sound quality and comfort of the EX Series Earbud Headphones, frequently citing a good fit and reasonable price. Positive feedback also mentions the microphone quality and bass response, although some users wish for longer battery life. A notable drawback mentioned by some is the lack of volume controls on the earbuds themselves.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,222 reviews
Rated 1 out of 5 stars
Horrible headphones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They didn't even last three weeks before they shorted out.
This review is from Sony - EX Series Earbud Headphones - Black
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hello Kch20886, thank you for your message. Apologies for all the inconviences, but for further assistance please send us an email at [email protected]. Include a brief description of the situation, model and serial number of the unit. Oscar.
Rated 1 out of 5 stars
A waste is money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used them probably a handful of times and they broke.
This review is from Sony - EX Series Earbud Headphones - Black
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Bobby, we regret that the unit did not live up your expectation. We suggest to visit the next link to further assist: https://esupport.sony.com/US/p/service.pl. Regards, ~Erin
Rated 1 out of 5 stars
for the price they sound decent but....ok
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This reviewer received promo considerations or sweepstakes entry for writing a review.
broke right away with normal use. wouldn't recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very poor quality no bass at all. Not recommend to buy
This review is from Sony - EX Series Earbud Headphones - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not recommended.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Starting having issues from day one. Do not recommend.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Pad01, We are sorry to hear that. The link here may be able to help us resolving that issue: https://us.en.kb.sony.com/app/answers/detail/a_id/47327. Regards, Vincent
Rated 1 out of 5 stars
Thanks
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome...... thanks Best Buy got it almost free....
I would recommend this to a friend
Rated 1 out of 5 stars
Bad sound quality and scratchy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
not a comparable item to samsung or apple bad item
This review is from Sony - EX Series Earbud Headphones - Black
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Bellablue4u, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Rated 1 out of 5 stars
Complete waste of money!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Lasted less than one week before one side quit working.
This review is from Sony - EX Series Earbud Headphones - Black
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hello pbhone, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. -Oscar.
Rated 1 out of 5 stars
Stopped working
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
worked well for a few months, now only one ear works.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These will no longer work after roughly one month's use.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Already broke
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the product for one week and it stopped working
This review is from Sony - EX Series Earbud Headphones - Blue
No, I would not recommend this to a friend
Rated 1 out of 5 stars
One of the speaker stopped working in a month.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm really disappointed with cost and its working.
This review is from Sony - EX Series Earbud Headphones - Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Volume control
Rated 3 out of 5 stars
No volume control
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound quality. Longer than average cord. No volume control is a deal-breaker for me. The specifications says so, but it actually doesn't have it. Only the button to skip song, go to previous, rewind or forward, etc.
There seemed to be some incompatibility with my iphone 6. If the jack was moved slightly, there would be mic problems, or it would also play/pause music.
Would not recommend.
This review is from Sony - EX Series Earbud Headphones - Black
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hello KnowYourStuff! We would like to apologize for the inconvenience caused by the use of this heaphones, we will make sure to pass this feedback to the proper department. ~Jeannette
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Volume control
Rated 4 out of 5 stars
Sound good for music & calls
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These sound great and keep outside noise out. Also the included rubber ear bud replacements make it easy to find the right size that I could wear for hours without them becoming uncomfortable. The only downside is there isn't any volume adjustments on the wire.
This review is from Sony - EX Series Earbud Headphones - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Good sound quality
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These sound great and cancels out noise pretty well. Even when the music is not on, these help muffle outside noise. The only issue I had with these which may or may not be an issue with my smartphone (note 2) is that they cause music to start and stop randomly.I dont remember this happening with another pair of sony headphones.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great standard in-ear headphones
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones are great at blocking out minimal sound, such as the noises around you while riding the subway. The sound quality beats anything cheaper that does not fit in-ear. The only drawback which is easily fixable is that the headphones open Siri and/or Voice Control while listening to music on an iphone/ipod. The fix is to use any tape to cover over the metal ring at the end of the jack furthest from the tip. In other words, the Apple headphones do not have this ring which is why they do not initiate Siri/Voice Control unintentionally. Once I figured this out--thanks online user-based forums--all was well.
This review is from Sony - EX Series Earbud Headphones - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
One of the best at this price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good, and nice sound, especially at this price point. The rubber ear pieces fall off, though
This review is from Sony - EX Series Earbud Headphones - Black
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 3 out of 5 stars
Good for running
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these for running. They stay in your ear long after others would have fallen out. The music is good for the price paid.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Cons mentioned:
Volume control
Rated 3 out of 5 stars
You get what you pay for.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pro: sound decent, pretty good fit in the ear.
Con: one side just quit working after about 4 months of infrequent use. Cord tangles a bit. Microphone behaved inconsistently. Switch on cord only for pause/play, not volume control (on iPhone).
Bottom line: Sony shouldn't put their name on something so cheap.
This review is from Sony - EX Series Earbud Headphones - Black