Customers commend the Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4 for its quality, excellent condition, and functionality. Many reviewers noted that the controller looked and performed like new, highlighting the positive experience with the refurbishment process. However, some customers reported issues with the joysticks, experiencing problems with responsiveness or drifting. Despite these joystick concerns, the overall feedback points to a generally positive experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 87 reviews
Rated 2 out of 5 stars
Definitely not Certified Refurbished
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just received today opened box most definitely some dirt/skin residue from previous owner I open they cleaned or even actaully refurbished controller. Was found in the cracks where the remote comes apart..
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this refurbished PS4 controller and so far, I have no problem. I've been playing for about a month with it and never experienced any problems while playing and the battery life is par with the controller that came with the console. I recommend this item!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a Christmas gift so it hasn't been used yet but I'm so glad that we can buy refurbished at a lower price and feel confident that it works.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this controller with a Broken/jammed X button. It didn’t click at all and after trying to push it, it got stuck and it didn’t pop back out for a few seconds then slowly emerged. I had to fix it myself and it works much better but still doesn’t make a clicking noise and occasionally gets jammed when I haven’t messed with it for a long time. Pretty disappointed
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didnt even get a good use out of it turned it on tried to play my game and already had issues.Tried to go to bestbuy support and got told that all I could do was visit my local best buy and have the geek squad take a look but I cant even do that due to covid-19.
This review is from Sony - Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4 - Jet Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great Controller
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a new controller to use during this whole quarantine situation and man life saver!!
This review is from Sony - Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4 - Jet Black
I would recommend this to a friend
Cons mentioned:
Joystick
Rated 1 out of 5 stars
Terrible
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The square button didn’t work and kept getting stuck. Right joystick was loose and glitching with every game. Called geek squad and they said they couldn’t exchange it and they could only give me money back and I have to make a whole new order.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thought I Would Give A Refurbish Controller A Shot From Best Buy Bad Idea Should Have Spent The Extra For A New One. The Controller Likes To Take Control And Move Up By It’s Self!!! That’s A Second Refurbished Controller I Got That Was Bad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was hesitant about buying a refurbished controller, and I’m not super happy that I did, especially seeing as how it was only a $3 difference. The left joystick is messed up and makes it impossible to use. Waste of $65 if you ask me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Controller joystick was unusable as it was consistently pulling left and the whole controller smelled like cigarettes.
Luck of the draw I guess. Returning it was simple enough.