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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $64.99

Customer reviews

Rating 4 out of 5 stars with 87 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4 for its quality, excellent condition, and functionality. Many reviewers noted that the controller looked and performed like new, highlighting the positive experience with the refurbishment process. However, some customers reported issues with the joysticks, experiencing problems with responsiveness or drifting. Despite these joystick concerns, the overall feedback points to a generally positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 87 reviews
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly than I ever thought,I wish I can buy it at a discounted price again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new even though it wasn't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous about this refurbished controlller but once I received it, I realized I was worried for know reason. It literally looks and operates like a brand new controller. Not a scratch on the exterior on the controller either. So, 5 stars for the price, quality and free shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station 4 refurbished controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need some new controllers for my Playstation 4 and I saw these refurbished controllers on the Best Buy website for a very good price so i thought I'd give them a try and they work just as well as the brand new controllers out of the box for quite a bit less. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for PS4 games. Refurbished well by geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    teenage boys love the remote so far and no problems

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 3 out of 5 stars

    It was not working, but we had to open and fix it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished item, it was not working because something was stuck inside the controller. we had to open it, remove the outside object that was broken inside the controller and only then we were able to use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It was Almost what I thought

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the controller I was surprised to it had "Gamer Handgrips". Its fine But removing them because of the glue was a pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than buying new at this point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in a timely manner. Works as expected. At this point of the year, with the PS5 around the corner, this makes for a smarter purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller if money is tight at the moment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this back in January came looking like new and now it’s June and it’s still great and feels great so this product for me was a 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to save a few dollars. The refurbished that BB does is quality and you’ll think it’s new at half the price. Great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, did not expect any less, was shipped wrapped up real nicely since I received it refurbished! Clean and works great

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Buy geek squad refurbished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished ps4 controller worked like new Looked like new no problems and 20 dollars off that's a great deal

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Practically Brand new

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellently refurbished controller. Might as well of been buying a new controller. Geek squad get two thumbs up from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad refurbished but couldn’t tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for this geek squad refurbished controller- but it’s really brand new and came at an unbeatable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to finally replace a old controller and this refurb worked perfect and was well worth buying it at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget which one of my controllers is the refurbished one. Neither of them glitch and they both look brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for used ! I thought it would suck but it’s nice . Would recommend to put the extra warranty on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great. Cannot tell it is refurbished. Was a much better price than a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great almost seems like new. If I was given this and told it was new I would believe them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refurbished controller. Have been using it almost a year with out issue.

    I would recommend this to a friend
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