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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 48 reviews

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71%
would recommend
to a friend
Page 2 Showing 21-40 of 48 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    it was missing items.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    missing hdmi cable and headphones. so I refunded it .

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    As promised. Great deal

    |
    Posted .

    Works great & has all promised pieces and parts. Would buy again

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great

    |
    Posted .

    I love this product it is better than the slim it does not overheat it's quieter and even though it is a little bit more bulky you're still a better system overall

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love my Pro!!!

    |
    Posted .
    Owned for 1 month when reviewed.

    My Pro was Certified Refurbished but when it came it it looked brand new and runs perfectly.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Like new

    |
    Posted .
    Owned for 1 year when reviewed.

    PS4 was pretty much brand new. No issues at all. Works perfectly.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Purchased as a gift.

    |
    Posted .
    Owned for 10 months when reviewed.

    Bought this unit as a gift for my son. No problems or issues with its performance.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Almost like new.

    |
    Posted .

    Really good shape, wouldn’t know it was refurbished by looking at it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    pretty nice

    |
    Posted .
    Owned for 1 month when reviewed.

    bought it for my son and he isvery happy with it .

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    great console

    |
    Posted .
    Owned for 3 months when reviewed.

    great console but is no coming with any cords and controllers

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great buy!

    |
    Posted .
    Owned for 1 month when reviewed.

    Waited 12 years to buy this. :) ..I was missing out!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    PS4 pro

    Posted .

    When it gets old cd rom drive makes loud noise and cpu fan makes jet Engine noise so make sure u air spray cpu fan to get rid of dust I think pro makes louder noise then the slim version

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Really Disappointing

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Did not work and had to return it. Condition of console was really bad for refurbished item !!!

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    NOT GOOD AT ALL

    |
    Posted .

    ITS NOT WORTH TO BUY REFURBISHED PS4 PRO 1TB

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Games, Graphics, Memory

    Rated 4 out of 5 stars

    Great Graphics

    |
    Posted .
    Owned for 1 month when reviewed.

    My Son loves it, not sure about the storage space for games. I don't know much about these things...but he has been playing and having a great time with the games and graphics!

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Cons mentioned:
    Errors

    Rated 3 out of 5 stars

    Power cord didn't work -- otherwise happy

    |
    Posted .
    Owned for 1 month when reviewed.

    I took a shot on a Geek Squad Certified Refurbished unit. Ordering and shipping were a breeze and set-up was going great, too. Until the PS4 wouldn't power up. I kept thinking it must be user error, to the point that I even watched an online "unboxing" video to see if there was some weird way to power it up that I couldn't figure out. Finally, I went and found the power cord to my old PS3, hooked it up to the new PS4 and, sure enough, the unit powered up. With all respect to the Geek Squad, letting a refurbished product go out the door without a functioning power cord seems like a pretty major oversight. I called Best Buy a few times to see about getting a new cord, but never got through to a person. (Certainly understand they're busy due to Covid stuff -- but frustrating that there's no way to email regarding a product.) So I guess I'll keep using my old PS3 cord. Aside from that issue, the PS4 has worked fine.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Games, Graphics

    Rated 5 out of 5 stars

    Console

    |
    Posted .
    Owned for 1 year when reviewed.

    Great system and excellent and wonderful graphics,games and hardware for everything

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price
    Cons mentioned:
    Headset

    Rated 5 out of 5 stars

    Great price on great console

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Purchased a PS4 pro for $100 discount. Very happy with the purchase. It did *not* come with the headset, but I was reimbursed with a Best Buy giftcard worth slightly more than the headset itself.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Christmas gift

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Works great but the HDMI cord that came with it was bad, we had extra so it was no big deal but for the cost everything should work.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Cons mentioned:
    Controller

    Rated 4 out of 5 stars

    Ps4 pro

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Overall good just a little slow and controller would glitch a couple times

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Games, Memory

    Rated 5 out of 5 stars

    Great Storage

    |
    Posted .
    Owned for 1 month when reviewed.

    Perfect for any game for the device. Works great on any 4k TV.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend