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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 37 reviews

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81%
would recommend
to a friend

Customers are saying

Customers praise the Geek Squad Certified Refurbished PlayStation VR for its included accessories such as the move controllers and camera, which provide a complete virtual reality experience. They also appreciate the affordable price point, making it a great value for a quality VR headset. However, some customers have expressed concerns about missing cables, which are essential for setting up and using the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great price and great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this vr headset.great price and great product.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great head set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great head set it vr and it works for ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great, i have fun using this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great to play with. Maybe because I am older, my head would start hurting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase if they have any left get one . Came with more in the box then advertised. Was a great value and has been working prefect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming VR headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this headset was refurbished it worked excellent, like new. Came with new cords and controllers. Added bonuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing this with my kids is pretty fun too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my item and my son was excited. Plugged it all in right and after making sure 5 times and having 3 other adults look at it we came to the conclusion it didn't work. Geek squat wouldn't help and best buy was clueless and said I could return it. I ended up buying a brand new power cord from Walmart and it now works fine. Thanks for the broken item and no help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My son ❤️It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product keeps my son busy. And my hubby loves it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts you in the game and experiences like none other!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will never buy refurbished items from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters, one of my sons wands for his VR doesn’t even work! Doesn’t refurbished means they should test it first? And secondly, my sons head set/ ear buds that came with it had ear wax in them!!! DISGUSTING!!! Best Buy should not be refurbishing ANYTHING!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Still waiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried calling and I've emailed and still no response on the 2 items I was missing in my package. I didnt receive the game or the ear buds that were supposed to be included in the package I purchased on line. Times like this is why I don't like buying things online...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Certified Refurbished doesn't mean complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation VR arrived missing components required for it to be usable. The PS camera, HDMI cables, and the game disc. It was also missing the earbuds but those aren't required. Once I purchased the missing items the system is working as it should.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One of the wonds dosent even work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. One of the wonds dosent even work. Good thing we got the warenty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 1 out of 5 stars

    PlayStation vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vr works fine but was advertised with a game that never arrived.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now note, this is a first Gen PSVR, so if you want the latest version, you most likely have to buy it new. That said, I really enjoy it. I got this mainly for Fnaf VR and Skyrim VR and both run great. I have a PS4 Pro, but tried this on my roommates PS4 slim and it still ran fine. The only thing I would recommend is to get some fog prevention liquid off of amazon to help, as I had issues with foggy glasses/headset, but that does not happen to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Condition

    Rated 5 out of 5 stars

    System was like new & complete!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this, thinking it would be missing cables or important components. Instead it came in like new condition. Everything was included, even a motion camera I wasn't expecting!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Such a fun new way to game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect answer to the quarantine. I just pop this on my head, and I'm transported to another place! It's such an immersive and new way to game.

    I would recommend this to a friend
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