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Customer Ratings & Reviews

Sony - Handycam AX53 4K Flash Memory Premium Camcorder - Black-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 442 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-8 of 8 Reviews
  • Rating: 1 out of 5 stars

    Was nice at first

    Posted
    Jeremy
    • My Best Buy® MemberMember

    Bought this camera for making home movies with the holidays coming up. Purchased it about a month and a half ago and it completely crapped out today. only recorded maybe 1 and 1/2 hours of footage since purchase and it wont come back on or charge after turning off. I never buy warranties but the one time I did I'm glad I did, I ended up needing and returned the camera luckily I was able to keep the recordings and didn't lose them.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Won’t Record 4K

    Posted
    SalvationandStuff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I read a full reviews that claimed this camcorder wouldn’t record in 4K. I thought it had to be the buyers’ fault for one reason or another but, the is not the case. I attempted to record in 4K using the most expensive memory cards, non worked, including Sony’s fast memory card recommended on their website. Maybe I was unlucky but, I wouldn’t purchase this model based on many similar reviews.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Open Box disaster

    Posted
    Kevin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this as an open box item because it looked like a good deal. When I put the memory card in and hit record the camcorder would shut off. Shows you they don’t test the open box merchandise. Buyer beware!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Open Box Bunk

    Posted
    Gee123499d

    I'm not sure how well the camera works because I bought one that was an open box and it does not work. Unfortunately for me I did not buy the extended warranty so I only had 15 days to return it unbeknownst to me. So now I'm stuck trying to get Sony to repair a bunk product that Best Buy sold me.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Gee123499d, we're sorry to hear about what happened to your Camcorder. We'd like to hear more information about your concern. please email us at socialsupport@am.sony.com with your product information and a brief description of the problem. Let's see how we can help. Your feedback is highly appreciated. Thank you for taking the time to write a review. Regards, Dave sony_US

  • Rating: 1 out of 5 stars

    Can't transfer video to CD; can't figure out!!

    Posted
    Dootie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Having trouble transferring video to CD. There is no handbook which explains it. The help line was not there. The online printout was 100s of pages and still no help. Very disappointing that cannot transfer to disc. How are we supposed to archive the video??

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    This camera is horrible.

    Posted
    Skyler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It kept shutting down while I was trying to record. After reviewing the instructions, reaching out to Sony and Best Buy it still wouldn't operate or record. Returned after 2 weeks. You tube showed people having the same error message with no solution. Junk!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY

    Posted
    Bballvideo
    • My Best Buy® Elite MemberElite Member

    Has known issues with stabilizing error. Happens after 1yr when warranty is up. If search name with stabilization error you will see. Do not waste your $$. Buy something else.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk

    Posted
    Lkerkau
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought camera for trip. Charged it up, and it didn't record movies

    No, I would not recommend this to a friend