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Customer Ratings & Reviews

Sony - Handycam AX53 4K Flash Memory Premium Camcorder - Black-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 440 reviews

would recommend to a friend



Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews
  • Rating: 2 out of 5 stars

    Good, if it records...

    • My Best Buy® MemberMember

    I have had the camera for about a month now. It has stopped recording video. It looks like it is recording with a red REC on screen, but videos no longer record. I watched my son’s soccer game through it today and none of it saved. It will still save pictures. I am using the same card that I have been using all month, so up until today I’ve been fairly happy with it. Today was frustrating to loose the entire event.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Cheap Product/Tripod Mount Broke

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The tripod mount broke on my first use and when attempting to return for defect the customer service team took an extraordinarily lengthy time to resolve the issue. Sony needs to not only make the screw metal but the attaching plate of high strength material as well.

    No, I would not recommend this to a friend

    • Brand response


      Hi CHoaf, We're sorry to hear for what happened, and we apologize for the inconvenience. You can rest assured that your feedback will not go unseen and will be directed to the relevant team. Thank you for posting your concern. -Jerome sony_US