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Customer Ratings & Reviews

Sony - Handycam CX405 Flash Memory Camcorder - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 1861 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 28 Reviews
  • Rating: 2 out of 5 stars

    For the price did not even have amemory card!

    Posted
    Mopar
    • Verified PurchaserVerified Purchase

    Salesman who was suppose to know about camera's and cam-corders, did not! I told him I was buying for my 8 year old grandson, and was there everything inside for him to hook up to tv on x-mas day, and record us and then watch, he said yes, I don't know much about these new devices. There was not a memory card inside, so he could do nothing! He cried his little eyes out! I was very disappointed! Was going to bring back, but he did not want me to, cause he wanted that one. So overall, I was very disappointed that salesman told me what ever I wanted to hear to make a sale! I need a new laptop like now, I will not purchase at your store!

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Mopar. thanks for your review. Based upon the specifications of this unit, here are the supplied items:
      -Rechargeable Battery Pack (NP-BX1)
      -AC Adapter
      -USB Connection Support Cable
      -HDMI (micro) Cable
      -Operating Guide
      Dave Sonystyle

  • Rating: 2 out of 5 stars

    Not as good as iPhone 6s

    Posted
    DamageInc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Video quality is good for the price but video from an iPhone 6s is better. The optical stabilization is not very good. Purchased to use as a YouTube / vlogging camera and it works good for product reviews / talking head type videos. Not the best for vlog style videos because camera shake is pretty noticeable but not unusable and for the price not terrible. Don't like the charging cable setup, it's hard wired into the camera and only 6" long so if it gets damaged camera is junk. Videos can be downloaded to iOS devices via lightning to USB connector so that's nice since this model doesn't have built in wifi.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Camera good, cannot play or download to computer

    Posted
    rfind

    If you are okay watching videos and pictures on the camera, it's excellent. The Play Memories software does not work. I have spent hours trying to download pictures and video. I cannot open the Play Memories app. Even if I can open it, I am not sure that I can play on a tv. Do Not buy this or any other Sony that requires PLay Memories app. You will be sorry. Bought at Frys but I wanted to give Best Buy customers a headsup. I read reviews here all the time. No help from Sony sight

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi rfind, the PlayMemories Home program should start once the camera is connected to the computer via the USB cable. Please make sure that the camera is turned on to import your files. For more guides on using PMH, please visit http://support.d-imaging.sony.co.jp/www/disoft/int/playmemories-home/. Thanks_Mitch Sonystyle

  • Rating: 2 out of 5 stars

    Not what was expected

    Posted
    Athena87
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I do enjoy Sony products but this camcorder was not what I expected. The quality of the video recorded was only a tad better than an SD camcorder. The video still had that grainy look to it and to confirm I used both cameras at the same time to compare and I was unimpressed with the quality if this camcorder. I would not advise its purchase if your looking for clear video quality.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Athena87,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey Sonystyle

  • Rating: 2 out of 5 stars

    Good for simple stuff, bad quality

    Posted
    Shojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I first read about this camera, someone said it had problems connecting with software and somewhat of grainy quality. The camera is light, it feels quite cheap, and the quality of the video is REALLY REALLY Grainy even at the highest quality resolution selected. ok for simple things like filming parties or so, dont expect much out of it.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Shojo, we're saddened to hear that the camera failed to meet your expectations. Thanks for sharing your experience with us, we'll forward this to the proper department. Thanks_Mitch Sonystyle

  • Rating: 2 out of 5 stars

    Ok

    Posted
    saavyconsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I just needed basic recording functions and this does that. Basic. My bloggie works better. If there was a new bloggie that allowed for horizontal mounting to a tripod I would get that over this camcorder. The microphone on this camcorder is not good for getting dialogue.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi saavyconsumer, We do appreciate providing us these with your feedback for the betterment of our product. We will pass this to the proper department. Thank you for your time.
      Regards,
      Vincent sony_US

  • Rating: 2 out of 5 stars

    Video quality not that good

    Posted
    metalzu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My Sony CX150 camcorder finally stopped working after 8 years so I decided to try the CX405. Disappointed in the video quality, the center of the videos were sharp but the edges were very soft, just wasn't the same quality so I returned it.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi metalzu, It is sad that the camera had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward this feedback to the proper department.
      Regards,
      Vincent Sony_US

  • Rating: 2 out of 5 stars

    Rep was no help, no floor model.

    Posted
    tflorb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Rep couldn't answer questions and no floor model.. From what I read, this was going to be an ok camera, but it's not what I wanted. Limited supply on hand, and I needed something that day. I should have waited, or went to another store.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      HI tflorb, We are sorry to hear this. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward this to the proper department.
      Regards,
      Vincent sony_US

  • Rating: 2 out of 5 stars

    It's ok

    Posted
    KenWho
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It is what it is. A cheap video camera. Not really user friendly. You have to really go into users manual and pay attention to even do basic functions. Battery life is poor. I've had to revert to using another device all too many times as a second battery is a MUST!!!

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi KenWho, we're sorry to hear that the camcorder failed to make a good impression. Thanks for taking the time to pst a review, we'll take note of your areas of concern and forward them to the right people. Thanks_Mitch sony_US

  • Rating: 2 out of 5 stars

    not good for bad eyes

    Posted
    Grandpaof2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The size and weight are incredible, , but looking at the screen you need young eyes and need to know what the icons mean.i was happy with my old cam, it did memory card and dv tape, plus a web cam. And this model you cant use the charge cord when your battery is low. I returned it.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Grandpaof2, thank you for taking the time to write a review. We apologize for the disappointment this might have caused you. If you still have the camcorder, please check out this link for your reference regarding the indicators appear; http://helpguide.sony.net/cam/1440/v1/en/contents/TP0000557733.html?search=Icons. With regard to the fonts, we will forward your post to the proper department. Dave Sonystyle

  • Rating: 2 out of 5 stars

    Not good even for the low low price

    Posted
    J2S2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Got this one because is on sale for $180. Now I know why. The video quality is really bad, especially in low light conditions, very grainy videos. Probably fine for daytime use, but don't use it for your indoor weddings.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Hazy film on Playback

    Posted
    MaherDance
    • My Best Buy® Elite Plus Member

    I want to love this camera, there are just so many cool features about it. But everytime I record something is plays back like there is a fog over everything. Hoping the Geeks can solve the problem.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Quality is poor

    Posted
    Cash
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this to record samples for work. My Surface and Galaxy S8 have better quality video capabilities. It was overly grainy and terrible in low light.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the money .

    Posted
    Mar2014
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The camcorder is nice size, and light, so easily fits in any purse. However I was surprised how flimsy it felt, and trying to use the menu is very cumbersome. I'm considering returning it.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Mar2014,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rating: 2 out of 5 stars

    not happy so far

    Posted
    steve10

    just bought this to record my nefews concert and the picture is pretty good but the sound is horrible. Can hardly make out the intrstraments and sounded even worse through my sound bar

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi steve10, we're sorry to hear about this. Thanks for your feedback, we'll let the right department know. Thanks_Mitch Sonystyle

  • Rating: 2 out of 5 stars

    Ok, but not for me

    Posted
    dede
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The autofocus is mediocre and there's no option to manually focus when it's not working. The quality of picture in dim lighting and zoomed in isn't the best.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Short battery life

    Posted
    tropicalpam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The recorder was bought for my son who autistic, he loves stuff like this but the battery life is very short, my fault I unusually check that info out but didn't this time

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    The battery is bad

    Posted
    Scalabrini
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The camera in general is good, fair price for what it offers, but the battery is very bad, this made me return the product and opt for Canon.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Scalabrini, it is unfortunate that the unit had to be returned. We place a very high value on feedback from our customers because it allows us to continue to improve. We will forward this to the right department. Thanks! ~Erin sony_US

  • Rating: 2 out of 5 stars

    it's okay good as a basic camera

    Posted
    kpin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    buttons for operation and menu set up a bit finick picture color and quality not that great

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great camera for taking Grand kid movies.

    Posted
    Skiman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Wish I had gotten the next camera up in price and value. Wanted to get the side projector. Other than that really enjoy the camera.

    I would recommend this to a friend