Customer Ratings & Reviews

Hi Brittbihh,

Awesome! We are so happy to hear that you love the incredible sound quality and amazing features of our V13 High-Power Audio System.

With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo

Hi Sreyna, That's wonderful! We are really delighted to hear you are satisfied with the incredible features, ease of use, portability, and impressive performance of your new MHC-V13 High Power Audio System with BLUETOOTH. Good to know this speaker were a great purchase for your dad. With the MHC-V13, feel the beat of your favorite tracks with the high-efficiency tweeters and JET BASS BOOSTER. A speaker light brings the party to life, and you can make the party yours with Karaoke, the Fiestable app and more. Thanks for leaving us such an amazing review and for choosing Sony!

Hi Tahini, Were glad to hear that you love the flashlight lights of this V13 High Power Audio System with BLUETOOTH® Technology. The MHC-V13 has built-in carry handles so you can take it to a friend's house or easily move the party between rooms. We look forward to seeing more of your reviews in the future. Thanks for sharing this feedback. Jay

Hi CheckItOut, Awesome! We're glad to hear you love the cool lighting effects, karaoke feature, and easy Bluetooth pairing of your Sony MHCV13 speaker. This speaker features reinforce bass sound and create more powerful sound (MEGA BASS). You can Press MEGA BASS repeatedly to select “BASS ON”. The MEGA BASS indicator lights up. NOTE: When the audio source does not contain much bass sound, the bass sound may not be audible. To ensure an optimal listening experience, download the Sony Music Center app to adjust and control your sound settings to your preference. You can raise or lower the levels of specific frequency bands, then store the setting in the memory as “CUSTOM EQ”. Please refer to this help guide link for more details: https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736283.html

With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Sam

Hi Nard, Great! We're thrilled to hear you like the amazing sound quality and portability of your Sony MHCV13. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Sam

Hi Llcw762, that's great! We're very happy to hear you love the portability and exceptional sound quality of your new all-in-one sound system. With the MHC-V13, feel the beat of your favorite tracks with the high-efficiency tweeters and JET BASS BOOSTER. Sing along to your favorite tunes. A microphone input makes the MHC-V13 the perfect companion for karaoke parties. You can also connect a guitar to the microphone input and use the system as a guitar amp. Enjoy three modes—Clean for a clear sound, Overdrive for a distorted guitar sound, and Bass for your bass guitar. A speaker light brings the party to life, and you can make the party yours with Karaoke, the Fiestable app and more. Thank you for choosing Sony! -Sam

Hi Rick, Thank you for the 5-star rating! We're glad to hear you're enjoying the rugged design and the powerful sound this unit delivers. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Sam

Hi Roberto, That's great! We're very happy to hear you love your new MHCV13. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Sam

Hi manny, Awesome! We're glad to hear that you and your grandma loves the powerful sound and overall features of the unit. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Sam

Hi AnaC, we're glad you like our priduct. With the MHC-V13, feel the beat of your favorite tracks with the high-efficiency tweeters and JET BASS BOOSTER. Sing along to your favorite tunes. A microphone input makes the MHC-V13 the perfect companion for karaoke parties. You can also connect a guitar to the microphone input and use the system as a guitar amp. Enjoy three modes—Clean for a clear sound, Overdrive for a distorted guitar sound, and Bass for your bass guitar. A speaker light brings the party to life, and you can make the party yours with Karaoke, the Fiestable app and more. Thank you for choosing Sony! ~Earl

Hi MariiS,

Thank you for the review and we do apologize for the inconvenience. Sound quality will depend in the source that you're playing. You may find this article helpful on how to resolve your issue.

https://www.sony.com/electronics/support/audio-systems-mhc-series/mhc-v13/articles/00264552

If you need further assistance, please email us at [email protected] with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Regards,
David

Hi KingDre, We're sorry to hear that the volume level did not meet your expectations and it had to be returned. To ensure an optimal listening experience, download the Sony Music Center app to adjust and control your sound settings to your preference. You may also find this article helpful in resolving low volume issues with this unit: https://www.sony.com/electronics/support/audio-systems-mhc-series/mhc-v13/articles/00264552

For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam

Hi TreQxyn, Awesome! We're glad to hear you love your new High Power Audio System. We appreciate your feedback about the unit not having an AM tuner. With the MHC-V13, feel the beat of your favorite tracks with the high-efficiency tweeters and JET BASS BOOSTER. Sing along to your favorite tunes. A microphone input makes the MHC-V13 the perfect companion for karaoke parties. You can also connect a guitar to the microphone input and use the system as a guitar amp. Enjoy three modes—Clean for a clear sound, Overdrive for a distorted guitar sound, and Bass for your bass guitar. A speaker light brings the party to life, and you can make the party yours with Karaoke, the Fiestable app and more. Thank you for choosing Sony! -Sam

Hi dave, we regret that the sound quality did not meet your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience. You can adjust the sound by selecting a sound field to suit your listening preferences: Press SOUND FIELD repeatedly to select the sound field you want.

Ref: https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736283.html

I hope this helps but if you still need assistance, do not hesitate to drop us an email at [email protected] with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Erin

Hi RandyB, We value your opinion and we would like to apologize if our product did not meet your expectations. If you're looking for a cordless/battery-powered Sony portable Bluetooth speaker, I'd recommend checking out these models:SRSXP500, SRSXP700, and SRSXG500. You can also visit our website at https://electronics.sony.com/audio/speakers/c/party-speakers for more information. I hope you consider our Sony products in the future. Thank you for sharing your feedback.

Regards,
Sam

Hi MaritessF, That's awesome! We're very happy to hear you like the amazing sound quality and karaoke feature of your Sony MHCV13. Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Craig

Hi Jewls9953, We are glad that you like your Sony audio system. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. We value your input and appreciate your feedback. Thanks for choosing Sony! -Vincent

Hi Bassmama, We're glad to hear you like the overall quality of your Sony MHCV13. To ensure you're getting the optimal sound quality, we recommend installing the Sony Music Center app to customize the EQ and enhance the bass and you're listening experience. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Sam